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All 55 Little Rock hotels

TownePlace Suites Little Rock West: Traveler Reviews

2.5 of 5
12 Crossings Court, I-430 & Shackleford Rd - Exit 5, Little Rock, AR 72205
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81%
Ranked #11 of 55 hotels in Little Rock
Most recent review
5 of 5 stars Reviewed January 3, 2013
Mary H Little Rock, Arkansas
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81 reviews from our community

    Trip type
Traveler rating
    45
    21
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Date Rating
Little Rock, Arkansas
2 reviews
1 helpful vote 1 helpful vote
“Stephanie Ferguson”
5 of 5 stars Reviewed January 3, 2013

Stephanie is so accommodating and a pleasure to work with. Everything was taken care of expediously. Would definitely put our out-of-town employees at Town Place Suites in Little Rock. The staff is a great bunch.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mary H about TownePlace Suites Little Rock West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas C, General Manager at TownePlace Suites Little Rock West, responded to this review
January 9, 2013
Thank you for taking the time to write a review- we feel very lucky to have Stephanie as our Director of Sales and are happy to hear that her efforts are not going unnoticed. We feel that our staff is one of the key factors in setting us apart from other hotels and I will make sure the team has read your review. Please let us know if we can be of any assistance with your out-of-town employees- we would like to help in any way possible.

Nicholas
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Ephraim, Wisconsin
Top Contributor
87 reviews 87 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
“Amazing Place”
5 of 5 stars Reviewed December 24, 2012

I have been staying here for a week now, traveling back and forth to the local hospital to visit my family member. The staff has been incredible. They go out of their way to be helpful. The room is immaculate. The breakfast is good and the manager's reception at night are exceptional. I've gotten great night sleeps - which is very important. Each room has a little efficiency unit- stove, microwave, full sized refrigerator, cooking and eating utensils and a dishwasher. The hotel is conveniently located next to a shopping area that includes a Walmart, 5 restaurants and other retail. If you are traveling to Little Rock, either on vacation or business- this is the place to stay.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Dawn V for Little Rock
Ask Dawn V about TownePlace Suites Little Rock West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie F, Director of Sales at TownePlace Suites Little Rock West, responded to this review
December 28, 2012
Thank you for the kind review! I will make sure the staff reads this, as they take great pride in helping our guests have positive stays. We look forward to seeing you in the future!
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York, Pennsylvania, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Home away from home”
5 of 5 stars Reviewed December 23, 2012

My sister and I stayed at this hotel as our family member is critically ill in an area hospital. Upon entrance, the hotel is clean and well maintained and our room was spotless. The staff is welcoming and efficient. I found them all to be very helpful. Breakfast is complimentary and has enough variety to suit most appetites. There is an egg dish, hot and cold cereals, assorted breads, waffle station, and more. What was especially nice is the manager's reception Mon-Thursday which is a simple dinner and beverages. One night was pulled pork from Texas Roadhouse with sides, beverage, and cookies. Another night was a pasta dish with meat and shrimp from Coplands restaurant which was amazing.
Besides the friendly staff, great room, daily breakfast, manager's receptions there are other amenities such as an outdoor pool, business center with computer and printer/copier, and guest laundry.
Being we were there during a very difficult time of family illness it was wonderful to have such a wonderful place to stay. I highly recommend.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Linda T for Little Rock
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie F, Director of Sales at TownePlace Suites Little Rock West, responded to this review
December 26, 2012
We are so pleased that you and your sister had such a nice stay with us, despite the circumstances of your stay. Thank you for taking the time to...
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East Camden, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“I love this hotel”
5 of 5 stars Reviewed December 12, 2012

I love this hotel. The amenties at this hotel makes it feel like a home away from home. Check in is always easy and the location is close to shopping, restaurants,and the Little Rock metro area. I would definitely recommend this hotel.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask meke1999 about TownePlace Suites Little Rock West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie F, Director of Sales at TownePlace Suites Little Rock West, responded to this review
December 13, 2012
I am so happy that you enjoy your stays with us! Our goal is to make every guest achieve the "home away from home" feel and we are grateful to hear that this has been your experience. We look forward to seeing you on your next visit!
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Bauxite, Arkansas, United States
2 reviews
“Gives true meaning to Hospitality!!!”
5 of 5 stars Reviewed December 11, 2012 via mobile

Me and my husband have been here since the in of September, have are displaced because of house fire. The hotel's staff have above and beyond to make us feel at home. The managment team here are THE BEST there is.....Jennifer, Nick, and Stephanie are just AWESOME and are always on the top of their game. As well has the staff. Maggie, James, and Jason are always professional and personable. I would not think of staying anywhere else.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mechelle R about TownePlace Suites Little Rock West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie F, Director of Sales at TownePlace Suites Little Rock West, responded to this review
December 13, 2012
We are so glad that you and your husband are still enjoying your stay after having been here for so long. We are happy to have you!
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Additional Information about TownePlace Suites Little Rock West

Also Known As:
Towneplace Suites Little Rock West Hotel Little Rock
Towneplace Suites Little Rock West Hotel
Address: 12 Crossings Court, I-430 & Shackleford Rd - Exit 5, Little Rock, AR 72205
Phone Number:
Region: United States > Arkansas > Little Rock
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Little Rock
#9 Family Hotels in Little Rock
#12 Business Hotels in Little Rock
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Located at Shackleford Crossings in West Little Rock is the TownePlace Suites by MarriottOur hotel is designed and equipped for our guest to travel without leaving home, with amenities such as: - Full-Kitchens in every room- Conventional oven in our one and two bedroom suites- 32" flat panel TV's with HBO- Complimentary wired and wireless internet- Wake up to a deluxe complimentary breakfast, served every morning, with items such as eggs, bacon, sausage and Belgium waffles. Several healthy options are also available- Join us during our managers' receptions held Monday thru Thursday from 5:30pm until 6:30pm and enjoy many food options in our buffet- Stay in shape and up to date with built-in TV's on each piece of cardio equipment in our fitness center. Complimentary headphones are available. Treadmills, elliptical machine and free weights are just a guest key away- Take a dip in our pool or fire up the grill and relax on our patio. ... more   less 
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