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“Nice Hotel” 4 of 5 stars
Review of Embassy Suites Hotel Little Rock

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Embassy Suites Hotel Little Rock
3.5 of 5 Hotel   |   11301 Financial Centre Parkway, Little Rock, AR 72211   |  
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Ranked #24 of 60 Hotels in Little Rock
Horn Lake, Mississippi
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed May 5, 2014 via mobile

We recently stayed here and overall we enjoyed our time here. I met Victoria at the front desk upon check in and she was a delight. I told her that we just came from hiking at Petit Jean State Park and she remarked well you must be thirsty and handed us a couple of bottled waters. Very thoughful. The hotel looks nice, decent sized rooms and very clean. The bed was very comfortable, good water pressure in the shower, and overall a nice experience. Be warned though if you park your personal car in the garage you may get a ding. The spaces were tight and there was a concrete pillar every two spaces, and this must have forced nearly every car there to park on a line. Maybe it was just a bizarre coincidence, but if you stay be smart and drive a rental.

Stayed April 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
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    94
    45
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See reviews for
159
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Little Rock, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2014

The staff at the Embassy Suites in Little Rock have gone above and beyond to make me feel comfortable and at home. From the warm greeting when you arrive to the reception from the breakfast staff to the service staff, they were all exceptional in their delivery. Thank you Embassy Suites.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 22, 2014 via mobile

My husband & I stayed here overnight for a Christmas shopping trip to LR. The lobby is beautiful! It has a glass elevator plus koi fish "ponds" with walking bridges over them. The sports bar off of the lobby serves drinks as well as burgers, sandwiches, & snacks. The cheese dip & chips was yummy!! Our room was spacious & spotlessly clean with modern decor. Loved it & will stay again!!

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 22, 2014

This place is great. My kids love the pool, even though it can have a little too much chlorine at times. The rooms are always nice, clean, and comfortable. My girls love the glass elevators...we literally took elevator rides a few times. The lobby is nice and the staff is friendly. Great location.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pine Bluff, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2014

I really enjoyed my stay at the Embassy Suites. We had a very large group and everyone enjoyed themselves. The rooms were spacious and the food was wonderful. The price was great and the meeting rooms were spacious.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murfreesboro, Tennessee
1 review
3 of 5 stars Reviewed April 19, 2014 via mobile

Today has been one of my most confusing nights at the Embassy. As a seasoned traveler, I stay nowhere but Embassy and I promise that this experience won't keep me from returning, but this can't happen again.

"Problems in Little Rock"

Room reeked of strong air freshner, bottle tops under sink...which water doesn't turn on at all, $10 for Wi-Fi, premium has vending machine limit. This is not normal for a regular patron! So so sad...

Just returned from the desk for the second time...Nathan was courteous in dealing with the issue as best as he could, just don't know how a compensation of free Wi-Fi at 2:13am and 20,000 HHonors points.

Stayed April 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 17, 2014

Hotel is old and has not been well maintained. It is a large hotel and way understaffed, especially in the restaurant/bar area. The food is good though and the service staff are pleasant and professional, but slow. The event rooms are fine if you are looking for meeting space, but the toilet ran all night in my sleep room and the fragrance they use was way too strong.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieG542, General Manager at Embassy Suites Hotel Little Rock, responded to this review, 1 week ago
Thank you for taking the time to write a review about your recent stay at our hotel. We're very glad you enjoyed our friendly staff and restaurant offerings. However, we sincerely appreciate your feedback regarding our restaurant and bar area. We will take your comments under consideration as we continually work to improve our guest experience. We will also work with our maintenance team to ensure the toilet is fixed in your room. We hope you will consider staying with us in the future.

Best Regards,
Stephanie Grade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Little Rock

Address: 11301 Financial Centre Parkway, Little Rock, AR 72211
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Little Rock
#18 Business Hotel in Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Little Rock 3.5*
Number of rooms: 251
Official Description (provided by the hotel):
Your premier accommodations in Little Rock begin at the Embassy Suites Little Rock! We are located in the heart of Little Rock with easy access to I-630 and I-430.With such easy access to all of Little Rock's best attractions, there is no reason to stay elsewhere. We are right down the street from the River Market District, just minutes from downtown and Little Rock Airport, and a close drive to the Little Rock Zoo, Clinton Presidential Library, Pinnacle Mountain, Burns Park, and the Wild River Country Water Park, among many other Little Rock attractions!When you are not busy exploring the city, you have the comforts of two-room suites with separate living and bedroom areas, staying fit in our fitness center and indoor pool, starting the day with our complimentary cooked-to-order breakfast, or winding down the day with complimentary drinks at our Manager's Reception. Come stay with us at the Embassy Suites Little Rock. ... more   less 
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Also Known As:
Embassy Suites Little Rock
Little Rock Embassy Suites

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