Like many Embassy Suites these days, a little old and shopworn, but generally a good place to stay. Great location near the freeway. Parking is inconvenient. Breakfast was very good, and the general feeling of the interior is good. Beds were uncomfortable and the pillows were quite low quality. Bathroom fixtures are old, but clean.

Consistently, found that the front desk staff was very understaffed, and either would not answer calls or would put you on hold for a long time. Caused some problems when I needed to make an adjustment to my reservation; it all got fixed properly, but wasted perhaps an hour of time.

We came in late due to driving across country, the front desk staff was extremely polite and fast! We loved our room, it was new and very clean! The room was also large. The staff brought a crib for my daughter before I even made it to my room! The atrium was beautiful, the chef at breakfast was cheerful and a great cook. I seriously can't say enough about how great this hotel and staff is.

Hotel staff very friendly no complaints with the service. However, this hotel is in desperate need of a makeover. The bedding and room furnishings are very old/worn and the rooms have a musty smell. The mattresses almost sink to the ground when you lay on them. The bathroom is moldy and the fixtures are rusted. There was mold around the shower/tub and soap dish. The bathroom ceiling is also moldy. For a hotel of this size the fitness area is commensurate to a 20 room mom and pop roadside inn. 1 eliptical, 1 bike, and 1 working treadmill along with drum bells in a room that is 15x8. Embassy suites are usually very nice, however until the rooms are updated and bedding is refurbished I will not be staying at this hotel when visiting LIttle Rock in the future.

The staff isnt very friendly, but besides that it was very good. The room service menu is quite over-priced for what you get. 20$ for a cheese quesadia with no extras. Plan on eating out. Room was very clean. Because of the separate bedroom and tv it was perfect for us. we were there for an out-patient surgical procedure and my daughter was able to relax in the bdrm while life went on for the rest of the kids in the separate living area. Pool and spa area good for adults and kids. breakfast is worth getting up for. Super great location for just about anything in Little Rock.