We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 55 Little Rock hotels

Embassy Suites Hotel Little Rock: Traveler Reviews

3.5 of 5
11301 Financial Centre Parkway, Little Rock, AR 72211
Hotel deals
Hotel website
Hotel amenities
Special Offer
Clinton Library Offer!
Embassy Suites Hotel Little Rock
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Agoda.com
and 7 more sites!
61%
Ranked #18 of 55 hotels in Little Rock
Most recent review
Write a Review

172 reviews from our community

    Trip type
Traveler rating
    60
    44
    36
    24
    8
Date Rating
Portland, Oregon
1 review
1 helpful vote 1 helpful vote
“It's a good thing we love Embassy Suites...”
4 of 5 stars Reviewed February 8, 2013

My family visits Little Rock at least 5x a year and always stay at Embassy Suites. The staff is very friendly and responsive and we rarely have any issues. However during our last stay there were some "visitors" who had no issue taking advantage of the manager's reception and bragging that they "live around the corner" and frequent Embassy Suites just for that purpose. They were very loud, rude to the bar tender and disturbing to the calm atmosphere we have become accustomed to. And that wasn't the last we saw of the "visitors" during our 3 day stay; the returned for breakfast the next morning! I understand that the ES staff have measures in place to prevent this (asking to see the room key and breakfast coupons) but I would really like to see these types of things handled. Please!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask lottiedottie0806 about Embassy Suites Hotel Little Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Great location, good breakfast, sub-par beds”
3 of 5 stars Reviewed February 1, 2013

Like many Embassy Suites these days, a little old and shopworn, but generally a good place to stay. Great location near the freeway. Parking is inconvenient. Breakfast was very good, and the general feeling of the interior is good. Beds were uncomfortable and the pillows were quite low quality. Bathroom fixtures are old, but clean.

Consistently, found that the front desk staff was very understaffed, and either would not answer calls or would put you on hold for a long time. Caused some problems when I needed to make an adjustment to my reservation; it all got fixed properly, but wasted perhaps an hour of time.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by BC_Denver for Little Rock
Ask BC_Denver about Embassy Suites Hotel Little Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieG542, General Manager at Embassy Suites Hotel Little Rock, responded to this review
February 6, 2013
I am sorry that you had a disappointing experience during your recent stay with us. We always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise.

I truly apologize that you thought that we were understaffed and were not able to respond to your requests in an efficient manner. In addition, I am sorry that you found our parking to be inconvenient and pillows to be uncomfortable. Our main priority is for all our guests to have an exceptional stay with us and I apologize that we were unable to deliver this to you. I assure you that your feedback is very important to us and I will make sure to take your comments into consideration to improve our guests in-property experience.

Again, I sincerely apologize if you went through any inconveninces during your stay and hope that you consider staying with us again next time you are in tow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas, United States
1 review
“Staff was great, our room was clean and beautiful! No complaints here!”
5 of 5 stars Reviewed January 23, 2013

We came in late due to driving across country, the front desk staff was extremely polite and fast! We loved our room, it was new and very clean! The room was also large. The staff brought a crib for my daughter before I even made it to my room! The atrium was beautiful, the chef at breakfast was cheerful and a great cook. I seriously can't say enough about how great this hotel and staff is.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Blythe H about Embassy Suites Hotel Little Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieG542, General Manager at Embassy Suites Hotel Little Rock, responded to this review
February 6, 2013
Thank you for your praise, the staff will greatly appreciate hearing your kind words. We truly have a great team at Embassy Suties, Little Rock and strive to exceed your expectations on a daily basis. We hope to see you again in your travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Needs to be refurbished”
2 of 5 stars Reviewed January 15, 2013 via mobile

Hotel staff very friendly no complaints with the service. However, this hotel is in desperate need of a makeover. The bedding and room furnishings are very old/worn and the rooms have a musty smell. The mattresses almost sink to the ground when you lay on them. The bathroom is moldy and the fixtures are rusted. There was mold around the shower/tub and soap dish. The bathroom ceiling is also moldy. For a hotel of this size the fitness area is commensurate to a 20 room mom and pop roadside inn. 1 eliptical, 1 bike, and 1 working treadmill along with drum bells in a room that is 15x8. Embassy suites are usually very nice, however until the rooms are updated and bedding is refurbished I will not be staying at this hotel when visiting LIttle Rock in the future.

Stayed January 2013, traveled on business
Was this review helpful? Yes
Ask B P about Embassy Suites Hotel Little Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieG542, General Manager at Embassy Suites Hotel Little Rock, responded to this review
February 6, 2013
I am sorry that the accomodations were not satisfactory. I would agree that we are ready for a "freshing" up. I am happy to say it is coming. We have numerous plans throughout 2013-2017 that should address all of your concerns in regards to the facility. I would also like to apologize for the cleanliness issues. That is clearly not the experience I would expect you to have. I assure you that we will use your feedback to grow from. I hope that when you do return to the Little Rock area you will give us another chance and enjoy the changes that we are doing and the many more to come.

Safe travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Little Rock hotels

Residence Inn Little Rock
4 of 5 stars
Show Prices ABS:HotelCheckRates-d75228?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Comfort Inn & Suites Downtown
4 of 5 stars
Show Prices ABS:HotelCheckRates-d281304?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
TownePlace Suites Little Rock West
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1485978?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Robinwood Bed and Breakfast
5 of 5 stars
Show Prices ABS:HotelCheckRates-d1076470?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Harrison, Arkansas
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“great place to relax.”
4 of 5 stars Reviewed January 14, 2013

The staff isnt very friendly, but besides that it was very good. The room service menu is quite over-priced for what you get. 20$ for a cheese quesadia with no extras. Plan on eating out. Room was very clean. Because of the separate bedroom and tv it was perfect for us. we were there for an out-patient surgical procedure and my daughter was able to relax in the bdrm while life went on for the rest of the kids in the separate living area. Pool and spa area good for adults and kids. breakfast is worth getting up for. Super great location for just about anything in Little Rock.

Room Tip: really dont think there's a way to go wrong with the rooms.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask paris694 about Embassy Suites Hotel Little Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Embassy Suites Hotel Little Rock
Check-in Check-in Check-out Check-out
 
 
Wingate by Wyndham Little Rock
Great value on a similar hotel
Little Rock, AR
4.5 of 5 stars 200 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Little Rock
Trendy
TownePlace Suites Little Rock West
TownePlace Suites Little Rock We... 4.0 of 5 stars 81 reviews
Family-friendly
Comfort Suites
Comfort Suites 4.5 of 5 stars 67 reviews
Romantic
Little Rock Marriott
Little Rock Marriott 3.5 of 5 stars 14 reviews
Near the beach
Holiday Inn Little Rock / Airport / Conference Center
Holiday Inn Little Rock / Airpor... 4.0 of 5 stars 75 reviews
Show Prices ABS:HotelCheckRates-d1485978?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1673502?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d114793?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d76463?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Little Rock hotels
Wingate by Wyndham Little Rock 4.5 of 5 stars 200 reviews BEST WESTERN PREMIER Governors S... 4.5 of 5 stars 288 reviews The Capital Hotel 5.0 of 5 stars 260 reviews Hampton Inn & Suites Little Rock... 4.5 of 5 stars 156 reviews
Show Prices ABS:HotelCheckRates-d247651?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d75157?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d75232?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1199927?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 55 hotels in Little Rock, ranked by popularity

Been to Embassy Suites Hotel Little Rock? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Embassy Suites Hotel Little Rock

Also Known As:
Embassy Suites Little Rock
Little Rock Embassy Suites
Address: 11301 Financial Centre Parkway, Little Rock, AR 72211
Phone Number:
Region: United States > Arkansas > Little Rock
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotels in Little Rock
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Your premier accommodations in Little Rock begin at the Embassy Suites Little Rock! We are located in the heart of Little Rock with easy access to I-630 and I-430.With such easy access to all of Little Rock's best attractions, there is no reason to stay elsewhere. We are right down the street from the River Market District, just minutes from downtown and Little Rock Airport, and a close drive to the Little Rock Zoo, Clinton Presidential Library, Pinnacle Mountain, Burns Park, and the Wild River Country Water Park, among many other Little Rock attractions!When you are not busy exploring the city, you have the comforts of two-room suites with separate living and bedroom areas, staying fit in our fitness center and indoor pool, starting the day with our complimentary cooked-to-order breakfast, or winding down the day with complimentary drinks at our Manager's Reception. Come stay with us at the Embassy Suites Little Rock. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Agoda, Hilton Hotels, Venere, Hotels.com, Priceline, Stentorian NV, HotelsClick and Tingo so you can book your Embassy Suites Hotel Little Rock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel Little Rock, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Embassy Suites Hotel Little Rock
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices