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“They tried hard” 4 of 5 stars
Review of Little Rock Marriott

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Little Rock Marriott
4.0 of 5 Hotel   |   3 Statehouse Plaza, Little Rock, AR 72201 (Formerly The Peabody Little Rock)   |  
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Ranked #32 of 56 hotels in Little Rock
Indianapolis, IN
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“They tried hard”
4 of 5 stars Reviewed January 7, 2014

Well, the staff were friendly and courteous. However, the first night, we wanted extra blankets delivered with the rollaway bed, and the people delivering the bed said only Housekeeping could give us extra blankets, and Housekeeping and the front desk failed to answer the phone from 10:30-11:30 p.m.

I informed the front desk manager the next morning, who asked if perhaps our phone was out of order, and of course our phone was not out of order. The front desk answered during the day, but that night, after 10:00, Housekeeping didn't pick up. So don't dress for bed until you are sure you have all the blankets etc that you need.

Location, price, fitness center, everything else about the hotel was great.

Room Tip: Phenomenal fitness center and weight room, including many weight machines, many treadmills and elipt...
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Rogers, Arkansas
Top Contributor
53 reviews 53 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 30, 2013

There is no better place to stay in downtown Little Rock. The location can't be beat. This hotel used to be the Peabody so I was curious to see if Marriott could keep up the standard and they did not disappoint. The staff is amazing starting with the Valet crew - all extremely helpful and friendly. One night I wanted to walk to a certain bar and asked them where it was located. They pointed me in the correct direction and about 2 blocks into the walk the shuttle pulls up next to me and told me that the Valet had sent him to pick me up and take me the rest of way. The front desk staff and concierge were also extremely friendly and helpful. We had a room on the 14th floor with a great river view. I was surprised that they do not have a swimming pool, but that is only a minor thing. Everything is fantastic! I will stay here anytime I come back to Little Rock!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillFontes, General Manager at Little Rock Marriott, responded to this review, February 10, 2014
arkansas2000, Thank you for the wonderful comments on our valet crew, front desk staff, and concierge staff. We are glad to know that you enjoyed your stay with us and we look forward to you staying with us in the future.
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Batesville, Arkansas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2013

We stayed in one of the executive suites, and it was well worth the extra expense. The staff was very friendly and helpful. The room was clean, quiet and very comfortable. I'm really picky about mattresses, but this one was great! The breakfast was pretty good, the only drawback is that the hot foods were not included, there was an extra charge for them. Also, it is valet-only parking, and $20 per day seemed a little exorbitant.

Room Tip: I would definitely splurge on the executive suites!
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillFontes, General Manager at Little Rock Marriott, responded to this review, February 10, 2014
Shawna31427, We are very pleased to know that you enjoyed your stay with us. It is always good to hear feedback from our guest. Thank you for taking the time to give us such wonderful feedback. We look forward to you staying with us again.
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Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 19, 2013 via mobile

From the first moment after walking into the LittleRock Marriott our experience was fantastic! The lobby is a wow! The restaurant food was AMAZING! Really really good! The staff was beyond helpful! The concierge walked across the street to Ashley's Steakhouse reservations (don't go here if you're very hungry....food is very good but bite size portions and very expensive!) Our suite was beyond! It was 2 levels! The bathroom was huge! Bed really comfortable! Clean! Efficient! Well run! You can tell the staff was trained to give luxury hotel service, since this use to be a Peabody Hotel. We do events all over the country and stay in many hotels and this may have been our most pleasant experience ever. Thank you lLittle Rock Marriott!

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillFontes, General Manager at Little Rock Marriott, responded to this review, January 14, 2014
We are pleased to know that you had a wonderful stay at our hotel. Thanks for the compliments on our wonderful staff, rooms, as well as the food. We look forward to you staying with us in the future.
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Top Contributor
117 reviews 117 reviews
42 hotel reviews
Reviews in 52 cities Reviews in 52 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 16, 2013

From the valet guys to the concierge, the staff was extremely upbeat and helpful. The rooms were generous and clean with very nice comfortable bedding. A few maintenance things like the worn rug and picture missing with hooks exposed were noted but not problem. The elevators give (and some of the rooms) have gorgeous views of the Arkansas River.The lobby was huge and well appointed. This former Peabody Hotel made LIttle Rock feel like we were in a large city. And it is in a nice area with great restaurants and historical sites. We ate at Pancetta, the restaurant inside the Marriott and the service and the food were excellent at breakfast, lunch and dinner. Get the oatmeal, French onion soup and the filet. The 3-5 minute indoor (or outdoor) walk over to the State House Convention Center was easy. The food at the Convention Center was notably better quality than your typical rubber chicken dinner. After our group went over schedule, the staff miraculously turned over the room of 500 from breakfast to lunch in 30 minutes. Way to go LIttle Rock Marriott! Your hard work and charming hospitality are exceptional.

Room Tip: Ask for a room facing the Arkansas River on a top floor.
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillFontes, General Manager at Little Rock Marriott, responded to this review, January 14, 2014
FederalExpress,Thank you for choosing the Little Rock Marriott. We are so glad to hear that you had a wonderful stay at our hotel. We are also pleased to know that you enjoyed the food during your stay with us. We look forward to you staying with us again in the future.
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Little Rock, Arkansas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 15, 2013 via mobile

Love this place. All employees are nice, polite, knowledgable of area, friendly and just a joy to interact with. They make any stay here refreshing even in the ice and snow. Rooms are comfortable and well kept. Best night's sleep I'd had in weeks - great beds. Breakfast is excellent with a good variety. Definitely looking forward to my next stay here.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillFontes, General Manager at Little Rock Marriott, responded to this review, January 8, 2014
We are so glad to hear that you had a wonderful stay at our hotel. Thank you for the compliments on your friendly staff, comfortable beds, and excellent breakfast. We look forward to seeing you on your next visit.
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Madison,AL
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 2, 2013

While parking is a block away, if you want to self park, the valet will take your car and take care of that issue for you.
Getting in too late and with kids, valet was our, not usual, choice.
The valet were nice and had it ready when we wanted to leave as well.
The foyer is huge and beautiful.
The Christmas tree and candy city display were great for the holidays.
The rooms and 2 double beds are as usual big enough for four. Bedding is comfortable and clean.
We enjoyed the night at this hotel, but would probably like to sightsee a bit next time!
Breakfast buffet does have good sausage, bacon, and pastries. I would suggest having an omelette made rather than getting scrambled eggs from the Buffett.
Enjoy you stay!

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillFontes, General Manager at Little Rock Marriott, responded to this review, January 8, 2014
Inthesun007, Thank you for choosing the Little Rock Marriott. We are so glad to hear that you had a wonderful stay at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Little Rock Marriott

Address: 3 Statehouse Plaza, Little Rock, AR 72201 (Formerly The Peabody Little Rock)
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 56 hotels in Little Rock
Price Range (Based on Average Rates): $
Hotel Class:4 star — Little Rock Marriott 4*
Official Description (provided by the hotel):
Encounter a renowned Little Rock hotel combining the epitome of luxury and convenience at the Little Rock Marriott, an Arkansas landmark as the state's only full-service Marriott. Located downtown and in the heart of the River Market District, our hotel in Little Rock provides the perfect place to stay during your visit to 'The Natural State.' With deluxe amenities and stylish décor, the Little Rock Marriott offers excellent service and accommodations for both business and leisure travelers alike. Premier among Little Rock hotels, the 418-room Marriott offers a fully equipped fitness center, a Italian restaurant, lounge and attached Cigar bar. With 260,000 square feet of versatile event space, this Little Rock luxury hotel creates a distinguished setting for lucrative business engagements, cherished social gatherings, and elegant wedding receptions. Depart from the ordinary and discover all that this luxury hotel has to offer while planning your Little Rock business travel or vacation stay today. ... more   less 
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Also Known As:
The Peabody Little Rock Hotel Little Rock
Peabody Hotel Little Rock
Peabody Little Rock Hotel

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