We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Place & Customer Service” 5 of 5 stars
Review of BEST WESTERN Town & Country Inn

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added BEST WESTERN Town & Country Inn to your Saves list
BEST WESTERN Town & Country Inn
2.5 of 5 Resort   |   189 North Main Street, Cedar City, UT 84720-2650   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #2 of 19 Hotels in Cedar City
Salt Lake City
1 review
“Great Place & Customer Service”
5 of 5 stars Reviewed November 18, 2013

Love this place. My daughter & I ran into some problems when staying in Cedar for the Shakespeare Festival and suddenly needed a new place to stay. We did as much research for a hotel as we could on short notice (6pm on a Saturday) and we visited a few hotels to find the best option. We were so impressed with the customer service we received from Jared at the Best Western Town and Country, we couldn’t say no! He was amazing, so kind and so accommodating. While we were in the lobby Jared treated every guest with respect and gave them 100% attention. He really listened and helped. The bonus was that the hotel was terrific and very comfortable. The beds, room and all were great. It was super clean (which is always a concern, especially with limited time to research and a limited budget) and they offer a very nice breakfast. I will stay there every time I visit Cedar, which I expect will be often as my son is attending SUU. Thank you so much Jared!!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, November 20, 2013
Dear Claresa A,

Thank you for taking the time to write us such a fantastic review! We are so glad that we were able to accommodate you and your daughter! Thank you on your kind comments about our staff, hotel, and full hot breakfast. We are so glad to hear that you will be staying with us again and we will be looking forward to your future arrivals!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

651 reviews from our community

Traveler rating
    313
    228
    70
    31
    9
See reviews for
216
233
40
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Morgan, United States
1 review
5 of 5 stars Reviewed November 12, 2013

We had a great time. Loved the room we stayed in. King size bed with fire place and whirlpool. The breakfast was good and the atmosphere was nice. Hotel is on main street within walking distance to a number of restaurants and a grocery store. Nice clean hotel. Cant beat the price

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, November 13, 2013
Dear Gene B,

Thank you for taking the time to write us such a wonderful review! We are so glad that you enjoyed your room! We are pleased to here that you enjoy our down town location and we hope that we will see you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St George, United States
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2013

I have shopped a lot of Hotels in Cedar Since I stay there for work a lot. They are consistently good and centrally located. you can walk to everything once you are there. Nice rooms and Nice staff. I like that the grocery store and places to eat are right nearby.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, November 12, 2013
Dear Michael S,

Thank you for taking the time to write us such an amazing review! We are so glad that our location in down town Cedar City is convenient for you. We thank you on your comments on our staff and rooms and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kamas, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2013

The hotel staff went out of their way to make our stay enjoyable. I stay in Best Western Hotels throughout the western US and I would rate the Best Western Plus Town and Country Inn one of my top two (2) favorites. This is based on quality and room rate. The rooms are kept nice, tidy and clean. Room service is very accommodating and friendly. The breakfast area is large and stocked with a large variety of breakfast items to choose from. Very nicely done. It will be my privilege to stay at this location in the future.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, November 12, 2013
Dear Robert S,

Thank you for taking the time to write us such a wonderful review! We appreciate the kind comments that you had for our hotel! We are so glad to hear that you enjoyed our rooms and our full hot breakfast! We would love to have you stay with us again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 10, 2013

Stayed here for 2 nights and it was great! Rooms were super clean and spacious.. Had an awesome oversized tub! I really loved how the staff took the time to make swans from the towels and place mints around. Front desk staff was friendly and even the housekeepers greeted me in the hallways. We were able to walk the main street and see all the shops, so the location is fabulous! Breakfast was good and there is even a "market" pantry to purchase snacks from.Will def stay here again. Keep up the great work and many thanks to housekeepers and front desk staff!!!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, November 11, 2013
Dear idahomommy,

Thank you for taking the time to write us such a wonderful review! We are so glad to hear that you enjoyed our newly refurnished rooms! Thank you for commenting on our towel animals. Our housekeeping staff works very hard to put the little touches in to make your stay memorable. Thank you on your kind comments on our staff! We are glad to hear you will stay with us again and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sassenage, France
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 10, 2013

The reception was terrible. There was a little old, handicapped man in front of me who was treated with great disdain by the reception clerk. He explained that he was nearly deaf, but she ignored that. When it came my turn, the "welcome" was scarcely better. The room was OK, but certainly not to the standard one expects from Best Western. The breakfast was really bad, not least because half the expected ingredients had been eaten by the time we arrived (which wasn't late) and were never replaced. The trash cans were overflowing with the plastic plates and cups that breakfast is served in, and were never cleared during the meal. It gave an impression of lack of cleanliness and organisation. I would certainly not recommend this address.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, November 11, 2013
Dear TrinaB04,

Thank you for taking the time to write us a review. We are so sorry to hear about your experience. We will provide additional customer service training to our staff so you will be treated better at time of check in. We are sorry to hear that you did not enjoy our breakfast. We will look further into the topics you had mentioned and get them corrected right away. We are so sorry that you had such a poor experience. If you would like to further discuss this please contact us at (435) 586-9900. Hopefully we will be able to work this experience out and be able to enjoy a future stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flagler Beach, Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 6, 2013

We arrived in Cedar City in bad weather, with bad directions from AAA, and our first view of the lodging establishments had us worried. We were very pleased, though, when we checked in here. The room was large and comfortable. Everything was sparkling clean. The beds were comfortable, the pillows were awesome, even the bath towels get high marks for being super plushy. The room had a refrigerator, microwave, and coffeemaker. Very nice.

The free breakfast was about what you would expect: do-it-yourself waffles, pastries, scrambled eggs, sausage patties, and some fruit. Nothing exciting, but certainly adequate if free breakfast matters to you. The coffee was good, and there was a nice selection of teas.

We did not use the indoor spa or fitness center, but other guests were certainly enjoying those. The motel is conveniently located, and even though it is at a large intersection, rooms were quiet and we slept well.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, November 7, 2013
Dear Redqueen875,

Thank you for taking the time to write us such a wonderful review! We are so glad that you enjoyed our spacious rooms and our euro top beds! We thank you on your comments on our full hot breakfast and we would love to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Town & Country Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Town & Country Inn

Address: 189 North Main Street, Cedar City, UT 84720-2650
Phone Number:
Location: United States > Utah > Cedar City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cedar City
#2 Family Hotel in Cedar City
#4 Business Hotel in Cedar City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Town & Country Inn 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Town & Country Inn! Many guests at our Cedar City hotel flock to the area for the famous Utah Shakespeare Festival. However, most guests are in the area to explore the stunning vistas, parks and mountains. Zion National Park is filled with hiking and mountain biking trails, while Bryce Canyon National Park is a favorite for nature photographers. Brian Head Ski Resort(R) is the place to be in the winter, and guests at our Cedar City hotel count on the warm, comfortable rooms we offer after a day on the slopes. Cedar City, Utah is a charming town where recreation, hospitality and great dining are in abundance. Even if you're just passing through, you'll be drawn to the simple appeal of the area. Our great location right on Main Street close to the Cedar City Regional Airport makes it easy to get around the area. Room amenities are top quality and we offer a great price for value. We offer a FREE hot breakfast every morning. The large size of the rooms means there's plenty of space to bring your gear, whether it's your mountain bike or snowboard. Our downtown location is amidst shopping and restaurants, but we offer two restaurants on site for your convenience, too. Hiking and cycling are a way of life in this region, and the outdoor entrance to most rooms greatly reduces hassle with luggage and gear. The friendly staff members of our Cedar City hotel are happy to provide advice on everything, from where to eat to licensing for state park requirements. No matter what brings you to town, you deserve to be comfortable and treated like family. We prioritize hospitality here and are committed to making sure you enjoy your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Cheap Tickets, Priceline, Despegar.com, Travelocity, Odigeo and TripOnline SA so you can book your BEST WESTERN Town & Country Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Town & Country Hotel Cedar City
Best Western Town And Country Inn
Best Western Cedar City
Country Inn Cedar City
Cedar City Best Western
Cedar City Country Inn
BEST WESTERN Town & Country Inn Cedar City, Utah

Owners: What's your side of the story?

If you own or manage BEST WESTERN Town & Country Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.