I love this hotel, it possibly my favourite hotel in the world, although I might be biased as this was where my husband and I got married in 2010.
The rooms are excellent size, suburb quality and one of the most comfortable beds I have ever slept in. The little touches make all the difference such as the turndown service, bottled water in the room etc and you are certainly made to feel most welcome.
The location is excellent and the staff were only to happy to help in any way possible from local knowledge to getting you a cab or reservation. I loved the breakfast that the hotel provides in the lobby, it has everything you need to set you up for the day (although I had to avoid the pastries until after the wedding) :-)
The cheese and wine on offer each evening (except Sunday) is a great touch and was a brilliant pre dinner treat for us and our guests.
With regards to our wedding we got married on the roof top terrace and had our “wedding breakfast” (provided by the Park Avenue Bistro next door) in the penthouse suite connected to the terrace. The hotel staff were amazing and we had a truly unforgettable day with everything we could have wished for. As we were planning the wedding from abroad (UK/Germany) we had concerns about everything going to plan, however after a meeting when we arrived at the hotel everything was confirmed and it all went without a hitch. The hotel organised the seating for the ceremony (dressed chairs), the seating for our meal (including high chairs) then cleared everything for the evening bar/dancing (amongst a million other things). For our party size the venue was amazing and even though we arranged some things ourselves (cupcakes/stand/place settings etc) the hotel was very accommodating in setting this up on our behalf/directing the deliveries that arrived.
Although the hotel is fantastic I think the staff really make the whole experience a cut above the rest. Everyone we met was polite, friendly, and knowledgeable and they cannot do enough for you. We stayed at this hotel for a week in total including our wedding night and even when we experienced a small leak in our room after heavy rain the manager came up to the room in person and we swiftly had all of our belongings moved to another room whilst we went down to breakfast.
I cannot think of anything negative to say about this hotel and all of our wedding party guests stayed for at least one night at the hotel and all had only good things to say.
We also stayed at the hotel a couple of months prior to our wedding so that we could see the rooms for the ceremony/reception etc. The only negative I can say about this particular stay at the Hotel Giraffe was that we were only here for one night but it certainly made us look forward to coming back for the wedding even more!
We were grateful that the hotel allowed us use of the penthouse suite to meet with photographers etc for which they even set up a table, water, notepads, pens etc for us without being asked. Once we had seen the hotel and the excellent staff on hand we knew we had made the right choice and couldn’t wait to go back.
The Hotel Giraffe made my wedding day unforgettable, all it needs to do is just keep doing what it is doing because it really is the best place to stay in New York, I only wish I could give it more than 5 stars.