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“First but not the last time” 5 of 5 stars
Review of Hotel Giraffe

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Hotel Giraffe
4.0 of 5 Hotel   |   365 Park Ave S, At 26th Street, New York City, NY 10016   |  
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Ranked #7 of 464 Hotels in New York City
Certificate of Excellence
Naples, Florida
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“First but not the last time”
5 of 5 stars Reviewed July 22, 2014

Wow- couldn't wait to write this review about this great place to stay. If you don't want the craziness of Time Square but still be located close to some fantastic restaurants, parks, shopping and transportation, this is the hotel. After researching thru Trip Advisor we chose the Hotel Giraffe and were not disappointed. It is a boutique hotel with a special personality that extended to the wonderful staff. The hotel amenities, the staff, the location, rooftop outdoor space, the complimentary morning breakfast items and evening wine and cheese all add up to a special hotel stay. Thanks Giraffe !!

Room Tip: King with a balcony is great....
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,391 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (408)
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English first
Niagara-on-the-Lake, Canada
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

Stayed here during "hotel week" in early January, and consider this hotel in the City.

The service was outstanding and staff went out of their way to be helpful, plus there was an afternoon wine and cheese party for guests, great!

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

We have stayed here many times, and look forward to every stay because we know it's going to be as wonderful as the last. What the hotel lacks in size it more than makes up for in personalized attention and generous amenities, like the evening wine and cheese receptions and the complimentary breakfast. The location is not necessarily central, and is rather quiet on weekends (easy street parking!). The staff goes out of its way to make guests feel welcome and comfortable. Never disappointed, always delighted. Strongly Recommended!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2014

It was our first time in NYC and we selected Hotel Giraffe on the basis of the reviews on Trip Advisor. The Hotel exceeded our expectations. Superb location, Fastidious cleanliness, First Class service plus all the little things to make it a pleasure to stay - Complimentary breakfast, Snacks and Wine & Cheese in the lobby, free Wifi, Complementary bottles of water in the room and replenished every day, complimentary umbrellas when it rained, limo pick-up/drop-off to airport and more. But most of all the service provided by the staff was the best I have ever experience in any hotel worldwide. Everyone was genuinely warm and helpful and went out of their way to make us feel welcome. The staff on reception where particularly helpful providing some great advice on NYC sightseeing and offering suggestions for places to go and things to see.

Next time i'm in NYC I'll be going straight to Hotel Giraffe - It's a no brainer. And I'll be recommending it to friends and family.

Fantastic !!!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 20, 2014

I stayed in this hotel for one week and I have to say, it was awesome! The staff amazingly friendly, the room very nice and clean with a balcony, the location very convenient, free perks such as breakfast and wine & cheese at night. I loved my stay and can recommend this wonderful hotel to anybody.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Top Contributor
69 reviews 69 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 18, 2014 via mobile

Chose This small nyc hotel After reading The many positive reviews.
Oustanding service provided by all staffmembers.Our 1 bedroom suite was Good in si ze and The excellent concept of using The lobby for complimentary breakfast and evening wine and cheese was a Great hit.

The hick-ups:

Aircondition is close to The bedside, so you feel like sleeping in The middle of a polarstorm

Windows lack doubleglazing, so you Can enjoy all The sounds of New York City, Day AND night!!!!!!

We had made reservations months in advance, asking for a suite om a High Floor

They provided us with a suite on 5th floor in a 12 storey hotel!!!!???

And finally i forgot to mention that we Also booked transfer from The airport very early, but nobody showed up










  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 18, 2014

The young staff seemed actually happy to have us; they thought of ways to make every request happen. High ceilings and a wall of window with a Juliette balcony make the room spacious. Closet doors have substantial weight and mirrors front and back; easy to check appearances. Robes and slippers are provided; very relaxing. The bathroom counter is easily six feet long and close to two feet wide and there is also a glass shelf. Hot water comes on instantly and stays hot; water pressure is very good. WiFi is free, password protected and is always available; not slow, not spotty. Housekeeping leaves clean, thick towels both morning and night. Breakfast in the Art Deco lobby is generous: baked goods, yogurt, cereals, fresh fruit, hard-cooked eggs. Coffee/tea/espresso machine is on 24 hours a day. Wine, cheese, cookies, olives and so forth are out late day to early evening, accompanying the live piano music. Both breakfast and wine service are ostensibly buffet, but the charming staff happily serves guests. The roof-top area is inviting with it's many teak seating areas and colorful plantings. The 6 train is two blocks away. From start to finish, this is a wonderful place.

Room Tip: Our room was on the 26th street side, which has less traffic that the Park Avenue side. And be sure...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Giraffe

Address: 365 Park Ave S, At 26th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in New York City
#4 Business Hotel in New York City
#6 Romantic Hotel in New York City
#6 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Giraffe 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City

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