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“Fantastic hotel!” 5 of 5 stars
Review of Hotel Giraffe

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Hotel Giraffe
4.0 of 5 Hotel   |   365 Park Ave S, At 26th Street, New York City, NY 10016   |  
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Ranked #5 of 455 Hotels in New York City
Co. Antrim
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“Fantastic hotel!”
5 of 5 stars Reviewed June 9, 2014

We stayed here from Tuesday to Saturday last week and we chose this hotel as part of our wedding holiday because of the excellent reviews it got and they were right!
Upon arriving and after checking in, our luggage was taken up to our room by the nice porter.

We stayed in the balcony suite with a king bed, which was huge!! The separate living room with the balcony was very spacious and you could watch the busy New York life go by from the comfort of the room. The air conditioning was very good, one in the bedroom and another in the living area. Both had HD tv's with loads of channels. The bathroom was nice and the shower was very powerful. There was a safe, minibar, complimentary water, bathrobes and slippers in the room and an umbrella (which can be borrowed also at reception) which came in useful last Thursday!. There is also a turndown service each evening.

There was a free buffet style breakfast every morning, with a choice of cereals, croissants, bagels, fruit etc, and also there was complimentary tea/coffee, biscuits, buns 24 hours a day. Unfortunately we never had a chance to sample the free wine and cheese from 5-8pm because there was so much to see in this enormous city. We went up to the rooftop garden which was lovely. Check out time is 1pm and there is a luggage storage facility if you have a late flight.

The hotel is in a very good location 2 blocks away from the nearest subway station and it is about a 20 min walk via Broadway to Times Square.

What we enjoyed most about staying here, was the nice wee personal touches they showed whilst we stayed, we had been in contact with a lovely girl called Emily who works at the hotel who helped us via email about staying and with other things to make sure our trip went smooth.
On our arrival she lad left us a card and chocolates wishing us all the best and to contact her if we needed anything, and when we got back after we got married there was a bottle of wine and another card congratulating us which we though was a really nice thing to do.

I would absolutely recommend this hotel 100% to anyone :)

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,126 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
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English first
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

My daughter and I spent four nights at the Giraffe. Such a lovely hotel; very professionally run, delightful staff, very comfortable rooms and a relaxed atmosphere. We thoroughly enjoyed the breakfasts and cocktail hour after a busy day sightseeing and shopping.
I'd definitely recommend any of the hotels owned by this group.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2014

Visited from UK, stayed at hotel for 8 nights last week of May. Location was great, very close to various subway stations for easy access to whole of New York City and beyond whilst being away from the hustle and bustle of Times Square. Free breakfast and Wine/Cheese evening very nice touch however a little repetitive, some variety would make this even better. Free WI-FI throughout the building was a definitely plus, great download speed and never lost connection and all in room amenities were great (fridge provided free of charge etc). Room and bathroom good size for family of three however queen size beds little smaller than expected TV channel were extensive to allow for rest after long day seeing the sights. Some city noise could be heard from the eighth floor but nothing to worry about. Complimentary hot/cold drinks and snacks available all day as well. Staff were courteous and helpful and provided any information when we needed it and even helped my son find a game website on their free to use guest laptop in the lobby which could also be used for printing out tickets and airline passes again all free of charge. Only downside was the hotel is expensive (as with most NYC hotels), however if we find a deal to reduce the cost, we would absolutely stay here again without hesitation!

Room Tip: ring up before you stay to get a fridge in your room, very helpful on sunny days for a nice cold bee...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 5, 2014

A late review, but wanted to say how much we enjoyed our stay here. Lovely room, and so nice to have a balcony view in the city. Great neighbourhood to be in, and not noisy at all. Excellent service from the staff of course.

The best part was to have a breakfast in the morning and the cheese and wine in the evening, unusual in the US and much appreciated. It was good to have something to eat before setting off for a days sightseeing, and great to relax in the evening with a glass of wine after a hard day hitting the shops.

Highly recommend.

Room Tip: Two adults and two teenagers fitted in the two double bed room fine.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oradell, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 4, 2014

Great location for our stay in NY, after a stressful drive into the city with my companion, we could not have been more graciously greeted, and the wine hour was a real plus! Rooms were small and it was very pricey.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorkshire
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 3, 2014

After some time searching other hotels we returned to The Giraffe five years after our initial visit. The location in Midtown is perfect if you want to be in the hustle and bustle of everything. The hotel is now located in the up and coming area of Nomad with its excellent restaurants. Staff as always consistently courteous, helpful and professional. The café staff warm and welcoming and the breakfast tasty and plentiful. The evening wine and cheese with pianist always a treat. The room with balcony was very large, fantastic bed for a very fussy couple, views on to Park Avenue South and toward Madison Square Garden. Excellent facilities, immaculate level of comfort and cleanliness.
The cost does reflect the quality of the hotel, with added tax did exceed £2,000 for seven nights, a little steep but absolutely no complaints otherwise. We have stayed in a number of hotels in New York, this is a favourite.

Room Tip: Front facing, high floor
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sevenoaks, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

Booked this on the basis of reviews and was very pleased. So nice to have a room that is actually larger than the bed so you can move around a bit (we had a king size room) and the bathroom is pretty decent too. Staff were helpful and courteous, although they seemed to resort to google for most specific questions - which I suppose is better than guessing? Cheese and wine and nibbles in the evening is a nice touch. Would stay there again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Giraffe

Address: 365 Park Ave S, At 26th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in New York City
#4 Luxury Hotel in New York City
#4 Family Hotel in New York City
#7 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Giraffe 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City

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