We stayed in this 4 star boutique hotel for 10 nights and couldn't be happier. Travelled with our teenage daughter so the suite on the 12th floor was perfect. Room was quiet, clean and tidy. Beds comfy. Linen, white fluffy towels and toiletries were of high quality. Nothing was too much trouble for the staff who were friendly but professional. Organised airport transfer for us to and from hotel. Perfect location close to subway and restaurants. The breakfast was fresh and plentiful. Evening cheese and wine a perfect touch. Having travelled a lot I highly recommend these boutique hotels that continue to get it right. No waiting for lifts no hustle and bustle in big foyers, check in, check out quick and efficient and always very attentive. We will return and stay at the Hotel Giraffe.