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“Truly excellent hotel” 5 of 5 stars
Review of Hotel Giraffe

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Hotel Giraffe
4.0 of 5 Hotel   |   365 Park Ave S, At 26th Street, New York City, NY 10016   |  
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Ranked #5 of 451 hotels in New York City
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Truly excellent hotel”
5 of 5 stars Reviewed September 26, 2013

My family and I stayed at the Giraffe in August for 5 nights. We had two rooms next to each other, one with a living area which suited us perfectly. The rooms are comfortable, clean and well-appointed. The staff were more than welcoming (even when we arrived 6 hours late at 2am) and were always happy to help with whatever we needed. The complimentary breakfast was a great addition, with plenty to choose from. A special mention has to go to the wonderful girls who run the breakfasts so efficiently and went out of their way to accommodate us. The location of the hotel was perfect; close to a couple of subway stations and a walkable distance to a number of major attractions. The free wi-fi was also a great bonus. We hope to return to the Giraffe in the not-too-distant future and would recommend the hotel to anyone travelling to New York.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGiraffe, General Manager at Hotel Giraffe, responded to this review, September 30, 2013
Dear heh27,

Thank you very much for such a glowing review, and for choosing Hotel Giraffe as your family’s home away from home in New York City! It sounds like you booked our Two Bedroom Suite, which is a great option that we offer for families. It is wonderful to hear that you enjoyed our staff, and especially our Clubroom Hostesses, who we agree are all fantastic, and are always trying to find every way possible to show our guests how much they care, and to have the most enjoyable trip possible. We are glad that you also enjoyed our complimentary continental breakfast, and hope that you and your family were also able to take advantage of our nightly wine & cheese receptions, with many offerings for both adults and children. Our hostesses are very proud to have helped you and your family have a memorable experience. We look forward to welcoming you “home” to Hotel Giraffe time and time again. Thank you for recommending us to your friends, and also, you are absolutely welcome to let them know that they can to use the TripAdvisor Special Offer for the best deal.

Sincerely,
Peter Velk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 26, 2013

This hotel is a gem in mid-town Manhatten. Close to the subway and there is so many places you can walk in the vicinity. I would definitely recommend this boutique hotel as it is a quiet spot with not so many guests. The breakfast is a wonderful plus as is the complimentary wine and cheese.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mclean, Virginia, Usa
1 review
5 of 5 stars Reviewed September 26, 2013

Our stay at Hotel Giraffe was a pleasure. The staff was accommodating and not pretentious in any way. The room was beautiful, extremely clean and the decor was very classic yet modern. The rooftop was spectacular! It doesn't feel like a standard hotel, but like a residence.This is our second visit to this hotel in 2 months, and we look forward to our next stay at Hotel Giraffe.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guangzhou, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

I stayed here with my wife for a week. WOW. Amazing Hotel. Awesome location. Brilliant staff. Highlight was the breakfast which is a leisurely serve yourself affair and free afternoon drinks and chesse and crackers.
They say it is the little things that make a difference. So true when it comes to this hotel

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

My husband and I stayed in this hotel for 5 nights. We had a lovely room on the 7th floor. The staff are all very friendly and extremely helpful. Kathleen was especially helpful when we had a problem with our credit card on checking in which was much appreciated. The location is perfect, a nice area which had some lovely restaurants nearby. Great for accessing the subway which was really easy to use. The rooms are great. We asked for a mini fridge and a mattress topper. Nothing seemed to be a problem. There was even a bottle of wine left in the room as it was my birthday. Great having free wi fi in the room. Continental breakfasts were ideal and kept us going till lunch time. The icing on the cake was the wine and nibbles from 5 till 8 every night for free. Great to come back to after an exhausting day in manhattan. We plan to return to the giraffe on our next trip to New York and have recommended this hotel to all our friends and family.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Gallen, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 24, 2013

We (me, my wife and our 24 year old son) stayed at the Giraffe in September 13 for four days. We were impressed by the friendliness of the staff, the good location close to all the main attractions and the underground, the clean and nicely decorated infrastructure and - considering the location - also the price. We especially liked the ease with which we could accommodate our son for two nights in our small suite, the breakfast (free of charge and you could even invite friends etc.) and the afternoon wine and snack at the lobby. Overall, we can highly recommend this hotel and will certainly come back.

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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 23, 2013 via mobile

We stayed 7 nights in a suite at this terrific hotel. It was our last leg of a 6 week world holiday. From the moment I booked, asked questions, requested a driver to pick us up from the port, everyone was helpful and nothing too much trouble.

When we checked in JR was super helpful and identified that because I had medication that required refrigeration he organised another small fridge to store them without me asking! How customer focussed is that. Special mention also to Simone, Mike and Brian. In other words everyone we encountered provided us with great service and made us feel special.

The room was large and comfortable and ours was on the corner of Park Ave and E 26th. The double glazing definately reduced the noise but lets face it New Yorkers love using their car horns and the city doesn't sleep so we cannot say it is whisper quiet but the hotel have done what they can to reduce the noise including offering comfort packs that include earplugs.

The bed is huge and comfortable and you also have a pillow menu.

It is the little things that make this hotel so wonderful. The wine and cheese every night, the breakfast which is more than adequate to keep you full till lunch, the free internet which is extremely fast and last but by no means least the 20% discount off Bread and Tulips restaurant which is next to the hotel (amazing food).

When we asked questions about where to go what to do and even restaurant recommendations they were spot on and when we told them about an issue with a restaurant server requesting more tip they immediately called the restaurant and complained.

Loved the location because it allowed us to walk either downtown or midtown or a quick cab ride. We never used the subway as there just wasn't a need to.

We would highly recommend this hotel, you get what you pay for and we got that and so much more.

Stayed September 2013, traveled as a couple
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Additional Information about Hotel Giraffe

Address: 365 Park Ave S, At 26th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in New York City
#4 Family Hotel in New York City
#4 Luxury Hotel in New York City
#8 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Giraffe 4*
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City

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