The Giraffe upgraded our room when we arrived. The room was very clean and well decorated. The bed was very comfortable. The doorman was very friendly. The front desk staff were helpful and a pleasure to deal with. The restaurant on site was excellent. the lobby was comfortable and they always had refreshments available. This hotel is probably the best value in New york

We returned to New York for the March Break holiday having enjoyed warm weather and a great stay at the Kimpton Eventi last year. Although the weather let us down this time the Giraffe was in line with our high expectations. We were in an 11th floor two queen room with balcony which was smart, modern and more than big enough for a family of 3. There is still no escape from the New York street noise but we got used to it and we heard nothing from adjacent rooms on the floor (more important to me). We enjoyed the complimentary breakfast, which offered nice fresh fruit and excellent mini-pastries in a civilized atmosphere. The informal wine and cheese evenings,with a nice balance of tourists and business people, were a joy with a glass or two of prosecco to help wind down after a busy day.Overall I would return for either business or pleasure as I find the boutique hotels to be so much more personal and homely compared to the cookie cutter chains. Finally, yes we did prefer this to the Eventi, okay it was further from Macy's/Time Square but the added touches such as the breakfast and the lighter, larger bedrooms made the difference. A good selection of restaurants not to far away, Eataly -good luck getting in, Molly's in Gramercy - best and most authentic pub in North America in my opinion and Bread and Tulips in the hotel, which did a good pizza and offered excellent value with the hotel discount. Enjoy !

The good points...
Staff are friendly, welcoming and helpful. The complimentary continental breakfast is adequate and the Cheese and Wine in the evening is a nice touch. Complimentary coffee and cookies 24 hours a day is also good. The room was an average double size, ok for two people. Good location (unless you are here over the St Patricks Day weekend and the whole of the US Army is camped over the road and practicing from 3am-7am!). About 25 minutes walk from Times Square and 15 minutes to Empire State Building and Macy's.

The not so good points...
It is rather noisy outside 24 hours a day (army or not) but I guess it would be worse if we were closer to Times Square. The electrics in our room were slightly dodgy with my Wife getting a shock at one point! Holes in bed sheets and quilt covers. Shower was a bit limp and shower curtains are just not right in any hotel!

Overall a pleasant stay but probably won't come back to this hotel.

Staff was very helpful and the hotel itself was beautiful. We hung out in the upstairs garden quite a bit and took advantage of the free breakfasts. Amazing location as well. close to a lot of attractions