The giraffe is a great boutique hotel - excellent service with good sized rooms. Breakfast is relaxed with lovely pastries and bagels. The cheese and wine every evening was a great addition. The staff are really accommodating and happy to help with arranging car hire or recommending restaurants. We had a fantastic stay here over Christmas and would highly recommend .

We arrived at The Giraffe feeling slightly jaded after a long journey but were immediately impressed by the place. Very friendly and helpful staff and an immaculate room. Everyone asks for a room on a higher floor but we ended up on the 3rd. Don't worry, the noise from the street is massively reduced by the balcony doors and the nearby lift didn't disturb us at all. A visit to New York (if you want to soak it all up) means that you won't spend much time in your room but The Giraffe is a lovely oasis to recharge your batteries. The provision of a buffet breakfast was very welcome and allowed us to have at least one helathy meal each day! Cheese and wine in the afternoon was again a nice touch but we were on the move too much to take much advantage. Have a burger in The Shake Shack on the nearby square and enjoy a great pint (with excellent bar staff) at The Old Town Bar. There are loads of similar eating and drinking places around this area of NY and it really is a nice part of town. 100% recommended!

Just returned from our bi annual stay @ HG. Q what's not to like.

Positives: great location for uptown & downtown, managers reception with wonderful nibbles & unlimited wine (being Brit this is a huge appeal:-)), complimentary breakfast, fruit available all day, rooms comfy & quiet (last visit was 701) turn down service nice touch, fridge in room useful for 2 week stay, really accommodating staff & management (even offering to get hold of & buy robe for me on their US account!) customer service second to none, DVD collection available, relaxed atmosphere, pianist in evenings, unpretentious guests, free wifi, free access to NYSC, complimentary anniversary gift...the list is endless.

Negatives (difficult but here goes): agree with review below- tv nightmare to understand how to use (& we even used to live in Manhattan too) room temperature controls flick between hot & cold very easily, DVD collection needs updating, shame no longer films pay as go service as previously available, managers reception this time was so cold we would veer towards our suite earlier than intended and wish more gluten free options available at breakfast.

Notwithstanding this, this is the best hotel I have stayed in NYC we prefer over Chatwal, Embassy suites, Hilton etc. Its personable & boutique. Stayed originally at Casablanca but prefer HG location.

Hope this helps.

We stayed at Hotel Giraffe from the 22nd to the 26th December. Our entire stay was perfect. We have two children, 4 & 7, and stayed in room 1101. The location is peaceful and convenient. Madison Square Park is just a short walk away, as is Flatiron, Empire State Building, Union Square Garden, a 24-hour Pharmacy for all of your family's needs. The room was immaculate and the living area with sofa bed & satellite TV for the children was perfect. The Subway is just over the road (downtown) and two blocks up the road next to McDonalds (uptown). When you're in a City with so much to do and with so many places to explore, all you want is a safe, clean, friendly, comfortable and economical place to stay; Hotel Giraffe fits that bill perfectly. One morning at around 4 am another hotel guest knocked on our door persistently by mistake, we informed the hotel and they diligently investigated and resolved the matter satisfactorily. On Boxing Day after we checked out the Concierge looked after our luggage for the day, so that we could continue to enjoy New York at our leisure; when we returned in the snow another concierge hailed us a taxi and duly loaded our luggage. Breakfast is simple but perfectly adequate and enjoyable. The evening cheese and wine is also lovely after a long day of walking. We really would recommend this Hotel highly. Please just don't book room 1101 for next Christmas! Thank you. Enjoy...