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“Beautiful hotel with great staff” 5 of 5 stars
Review of Hotel Giraffe

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Hotel Giraffe
4.0 of 5 Hotel   |   365 Park Ave S, At 26th Street, New York City, NY 10016   |  
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Ranked #5 of 453 Hotels in New York City
Sydney, New South Wales, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Beautiful hotel with great staff”
5 of 5 stars Reviewed December 14, 2012 via mobile

I travelled with my family to NYC for a week in December and we had such a great time in hotel giraffe. The rooms were lovely and the complimentary bottles of water each day were a nice touch. The breakfast was good and although the coffee machine was temperamental black coffee was still available. My sister and I are big sex and the city fans and were very happy to hear that the penthouse of the giraffe was mr big's apartment in the first movie. One of the front desk staff took us up to see it which was very kind of him. I highly recommend the hotel also for its location which meant it wasnt too far to anywhere.

Stayed December 2012, traveled with family
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2,097 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (318)
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Leicester, United Kingdom
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 13, 2012

Our stay in this hotel was enjoyable from the first day until the last. All the staff were extremely friendly and always took the time to ask how we were and if they could do anything. Nothing was too much trouble and all was done with us in mind, with a smile on their face, and not with their hand out. They also worked together to make our stay pleasant. If the doorman was free and noticed an empty table with dirty dishes, they would come over and clear the table in order to help out the other staff. The room we had was the Queen balcony suite which was large and airy with a nice balcony that you could stand on and look out. The furnishings were first class with chairs and tables, a large TV and ample wardrobe space. My only suggestion would be to put in King size beds next time but this is my only "small" complaint as the queen bed was still comfortable.
The breakfast was a feast of continental tit bits on a buffet basis with as much or little as you wanted. All of it was fresh and constantly replaced. Once breakfast was over you could still get tea or coffee and Danish pastries all day 24/7. Between 5pm & 8pm they brought out cheese and biscuits, fruit and three sorts of wine. Again there was no limit to how much you had. After 8pm the coffees, etc came out again. It was always nice to know whenever you came in there was coffee and a cake ready for us.
The rooms are not cheap but for a small 80 room hotel the Hotel Giraffe could not be bettered and we would happily stay there again on our next trip to NYC.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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durham, NC
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 11, 2012

Chose the Giraffe on a recent NYC visit on the basis of other T.A. reviews and was not disappointed. A small boutique hotel, very different experience from the large brand names like Hilton, Marriott, etc. Absolutely first class service, complementary continental breakfast, wine and cheese every afternoon, coffee, cookies,etc available 24 hours. Rooms large by NYC standards, probably average otherwise, very well done and comfortable. We had a balcony queen on the 10th floor, right across from the elevator but never heard a thing. Dont know what the other rooms are like but this one was fine. Location not quite the middle of midtown but a little quieter as a consequence, 2 short blocks from the subway which is the way to get around NY. Learn how to use it if you dont already know. Giraffe also provides complimentary use of a full service health club a few blocks away which we didnt have time to try but sounds worth exploring. Although I was traveling primarily on business I was accompanied by my spouse - it's a great place for couples as well. It's pricey but not out of line for NY.

A few gratuitous NYC tips - if you're interested in theater try the 1/2 price ticket booth 47th and Broadway to reduce the crazy NY ticket prices. If they dont have tickets for what you want you might try the theater box office directly. Last minute seats may be available at a discount at the box office. We saw Jersey Boys that way with 6th row orchestra seats at about 30% off. Dont think about driving around - take the subway - faster, cheaper, usually faster then a taxi. If you want a restaurant rated high on T.A. make your reservation well in advance.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Long Beach, CA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2012

My wife and I recently stayed at Hotel Giraffe for the first time and were pleasantly pleased. The hotel has 72 rooms, all corner rooms are suites. It is located in the Gramercy neighborhood, at 26th and Park, near excellent restaurants, Union Square, the Flatiron building, Washington Square Park (which includes a Shake Shack - similar to In and Out Burger on the west coast. Their morning continental breakfast and evening happy hour are fun and appreciated. Our room faced Park Avenue, but we were not bothered by noise. The room (we did not have a suite) , was nicely appointed and of adequate size with nice and modern bathrooms.Staff was friendly and metro station nearly.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Alamitos, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 9, 2012

My husband and I booked The Hotel Giraffe based on the reviews we read, and all the glowing remarks were absolutely true. The hotel was centrally located - we walked just a few blocks to the subway multiple times throughout the week and headed to all points in NY from our quiet Park Ave. South and 26th location. Upon entering our room we saw a nice bottle of wine and a card wishing us a happy 20th anniversary. The hotel service was superb, and there was always someone there to answer questions, help with directions, offer restaurant recommendations, etc. The Happy Hour from 5-8 each evening was delightful! Great offerings of wine, champagne, cheeses, veggies, nuts, etc. There was a pianist playing lovely music as we sipped our champagne. We felt like we were in an upscale lounge in the city somewhere. The breakfast was equally great with fresh fruit, cereals (hot and cold), bagels, pastries, juices, coffee, etc. What a spread each morning and afternoon. We were concerned about the room facing the street, but this location was quiet and we slept very well. We rarely heard our neighbors, only faint sounds a few times throughout the week. I think we rode the elevator with others in it only once. Not a lot of hustle and bustle like the big chain hotels. Overall our stay was excellent. We would absolutely go back! A fantastic week, in big part to The Hotel Giraffe.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bath, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 4, 2012

Great hotel with free wifi, breakfast and all day coffee.Free wine and cheese at 5pm Metro line 6 was 100yds away Within easy walking distance of Union Sq,Madison Sq Gdn and the Empire State.
Staff very helpful. Rooms very bright and comfortable.

Room Tip: Avoid the ones on the side street as the trash man visits at midnight to the offices opposite
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2012

We stayed 5 nights in the hotel having travelled from Australia to attend a conference in Philadelphia. We took the opportunity to stay (first time) in NY and see the sites. The hotel facilities and all staff were terrific. Nothing was too much trouble for all of the staff and management we dealt with. Any future trip we will certainly be wanting to stay at the Giraffe again ... 10/10 !!!!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Giraffe

Address: 365 Park Ave S, At 26th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in New York City
#4 Luxury Hotel in New York City
#4 Family Hotel in New York City
#9 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Giraffe 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City

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