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“Baby friendly” 5 of 5 stars
Review of Hotel Giraffe

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Hotel Giraffe
4.0 of 5 Hotel   |   365 Park Ave S, At 26th Street, New York City, NY 10016   |  
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Ranked #5 of 468 Hotels in New York City
Certificate of Excellence
london central
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Baby friendly”
5 of 5 stars Reviewed November 22, 2007

We stayed at the Giraffe this spring, with our six month old baby, for four nights. We had a suite which was more expensive (around $500) but we wanted two rooms for baby-free evenings and this seemed to be the best option for this in the city.

We were so glad to have booked here - there was the potential for it to be a stressful trip, but being at the Giraffe made hotel life with a baby smoother than it has been in other hotels, however lovely they may be in other ways. The suite was small and a little dark, but very comfortable, great bed, and best of all with a CD player as well as the cable TV, so we could enjoy our evenings (liked the room service with prices the same as the restaurant below, and a very reasonable one-off service charge rather than a percentage). The atmosphere in the bar downstairs was intimate, warm and calm - lovely barmen in the evening, and a pianist every night - it offered the home away from home that you really need in New York, and that I had not found in any other hotel. The area is great, nothing special just outside the door, but an easy walk to Union Square and surrounding shops. The staff were great, just normal and friendly, not the supercool doormen you can find elsewhere.

I'd stayed at the Paramount, Royalton, W's Lexington and Times Square, and Gershwin, pre-baby, overall this was the most satisfying experience of all.

  • Liked — atmosphere
  • Disliked — ordinary bathroom
  • Stayed April 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,551 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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philadelphia
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed November 21, 2007

Just returned from 2 nights at the Hotel Giraffe. Beautiful hotel, nice location. Very nice room, average-to-small size. Pleasant but inpersonal staff.
Minuses:
1. Water pressure: every time either of us took a shower, the water completely cut off for about a minute during the middle of the shower. Not fun.
2. "Gourmet European Breakfast" very poor quality. Really bad, old fruit salad. Not nice pastries. Disappointing.
3. Housekeeping: came back to the room at 4:30 after being out since 9 am and room hadn't been cleaned.

Overall, very pretty hotel, but for the very expensive price (over $800 for two nights) I expected a little better.

Stayed November 2007
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exeter
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 19, 2007

The staff were freindly and helpful, hotel was immaculate, room to die for! Complimentary wine, champagne and breakfast and also in a fairly good location!

You will be hard pushed to beat this hotel!

Stayed November 2007
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coronado (San Diego)
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 17, 2007

My husband and I just returned from a wonderful get away to NYC. We traveled from San Diego and needed to arange care for our gaggle of six children we had left home. There was much planning but many things, including this hotel, made it worth the effort.

The common areas and rooms were simple and classy, yet warm and inviting. Beautiful bathroom, cozy robes, comfortable beds, and great linens were an excellent start. There were many extras that added much....turn down service with more fresh towels, an expesso/ coffee machine all day and night, always with a little something there to go with it (Nice continental breakfast, cookies, crackers and cheese.... depending on the time of day.) Neat to have a complimentary glass of good wine in the evening too.

What really made this place special however was the service and the people who work there. The staff were a very international group, which we loved. There were incredibly attentive, but not overbearing. Always there with a quiet charm. We often asked for help getting a cab ( it is an art!) and they were always accommodating and didn't seem the least bit put out. We felt like royalty! A young gentleman recommended Celani's....a great recommendation. He was so fond of it, we thought about asking him along! We were also graciously accommodated with early check in as our room was ready, and a little later checkout as well.

I must admit that before we arrived I was a bit worried about the possible attitude of the staff, as a rare previous review had suggested that they could be cold and inattentive (and I read ALL the reviews!). During our four day stay, this never happened. We think of ourselves as friendly and down to earth and did not want to feel snubbed...but we also did not want to be overwhelmed. The staff was perfect.

Bottom line: An incredibly special place that is elegant, warm, and not a bit pretentious. HIGHLY recommended. (We are already working on figuring out a way to return!)

  • Liked — Elegant accomodations and terrific staff
  • Disliked — cost
  • Stayed November 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, England
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 16, 2007

We stayed at Hotel Giraffe for 5 nights at the beginning of November. Our 8th floor room was roomy, elegantly decorated and quiet considering it is in the centre of a city that really is 24/7! It was a good place to escape back to after days packed with sightseeing, eating and shopping. We found the staff polite and the bottle of wine they left in our room for my birthday was a nice touch. We liked the laid back approach to breakfast in the reception area. Others must share the view that the building looks quite 'New York' as Sex and the City was being filmed right outside when we were there! Good value for money and probably more laid back and 'NY' than the big name hotels, which could be in any city anywhere in the world. (Ref comment below re lifts, yes we did have to wait a while for the lifts but we were on holiday so sometimes it is good to be forced to slow down!! Didn't change the fact this is a great hotel in it's price bracket)

  • Stayed November 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birmingham
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 14, 2007

Just returned from first visit to America - New York is a fantastic city to visit and our stay was made even better by this great hotel. Accommodation is as featured on the website and the staff were efficient and friendly. The breakfast is great to set you up before a day of sightseeing and the complementary glass of wine rounds the day off nicely. Would have no hesitation in recommending this hotel

  • Liked — Great location - peace and quiet was welcome
  • Disliked — Having to leave it!
  • Stayed November 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 13, 2007

This was a delightful oasis in the middle of Manhattan. I used to live in NY and love coming back to the old neighborhood to visit. Staying at this hotel made me feel like I was part of NY again. The rooms are clean, the staff is gracious, and little niceties like flowers on the table at breakfast in a well lite lobby made it a haven of civility.

Stayed November 2007
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Giraffe

Address: 365 Park Ave S, At 26th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in New York City
#3 Family Hotel in New York City
#4 Luxury Hotel in New York City
#5 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Giraffe 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City

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