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“if you like to wait a long time for elevators ...” 1 of 5 stars
Review of Radisson Martinique on Broadway

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Radisson Martinique on Broadway
3.5 of 5 Hotel   |   49 West 32nd Street, New York City, NY 10001 (Manhattan)   |  
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Ranked #223 of 454 Hotels in New York City
St-Saphorin-Lavaux, Switzerland
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“if you like to wait a long time for elevators ...”
1 of 5 stars Reviewed August 24, 2014

I have been at the Radisson Martinique for 8 days, I think it s terrible if 1 of 3 elevators is Under rénovations. The elevator had following message "We apologize for any inconvenience as we renovate our elevator". I asked one of the staff since how long the elevator issue was going on, he was not able to give me an answer ! So it must be a while ... I don't pay a few hundred us$ a night for waiting elevators ... I wont return to this place, I will choose a Hotel were rénovations are done in a swift manner.

  • Stayed August 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaraWilliams, Manager at Radisson Martinique on Broadway, responded to this review, August 25, 2014
Greetings from the Radisson Martinique,

The safety of our guests and team members is our top priority. Our 5 guest elevators are subjected to a rigorous safety inspection. Each is removed from service as an independent contractor conducts these essential procedures. Please accept our sincerest apologies for any delay you experienced during your visit.

I hope the remainder of your stay was comfortable and accommodating.

Warm regards,
Tara Williams
Radisson Martinique Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,664 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 22, 2014

A friend & I stayed here overnight as we had a training class to go to.

Front desk personnel were very helpful & friendly. We got to the hotel around 2:40 pm & check-in is at 4:00 pm. She made every attempt to find a room that was ready. There wasn't one available so she told us to leave our bags with the bell captain. The bell captain is great. Makes you feel welcomed and has a nice friendly attitude.

When we got to our room at 4:00 we were pleased with it. 2 double beds and quite a bit of room considering it is in the city. Bathroom is tiny but it has everything you need. Only thing I would suggest about the room is that they update the lighting fixtures in bathroom. It is a fluorescent light that really isn't that great for women putting on their make-up. Other than that room was very nice.

Definitely will be coming back to stay here again.

Stayed August 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 22, 2014

This hotel is steeped in history, and you certainly get that feel when you walk into your 20 X 12 guest room. My room was a tight fit and the bathroom was even smaller. Not what I am used to when I walk into a Radisson property. The staff was great and certainly do their job well. The central location gives you good access to Central Park and the Financial District. Quite impressed with the dining options that this property offers as well.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 21, 2014

I have stayed in other hotels on the same street and Radisson scores a point. A) the staff is really very nice and they smile genuinely. B) the infrastructure works, the elevators are speedy, the rooms are ok(don't forget the location), coffee maker is a breeze and the room temperature is comfortable (don't require AC).

Having said that, the check-in took more time, but the booking guy at reception more than neutralised by his demeanour. The bell boys are really nice and would genuinely like to serve you with a smile. The hotel would take a 50$ per day charge for security purpose at check-in time.
P
Don't forget to pick a good complimentary apple each day while stepping out. It's before the exit on your right. The free wi-fi needs authorisation each day by entering your room no. and your last name - not difficult, but is avoidable by hotel - it can be pre-fed for no. of nights stay. The complimentary speed of 2mbps is good enough and one can avoid. Paying extra for higher speed.

Room Tip: All seems ok without much outside view
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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Brasília - DF, Brazil
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2014

I recommend that hotel. There is good room-service. The all hotel that I could see is very clean and, mainly, the attendance is wonderful. Besides, the hotel is located in strategic point of important stores and touristic places, like Empire State and Times Square etc.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chelmsford, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 20, 2014

We won tickets to David Letterman and went on line for this hotel last minute, it was clean, comfortable and the staff was fantastic. Especially the bellman, they took time to help with directions and information. Perfect location to everywhere

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 19, 2014

good location. I am used to hotels in Dubai. new and super confortable. this is why maybe my score is low. the hotel is quite old, but staff was nice and helpful. the view from some rooms is not nice.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Martinique on Broadway

Address: 49 West 32nd Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#37 Spa Hotel in New York City
#150 Romantic Hotel in New York City
#153 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Radisson Martinique on Broadway 3.5*
Number of rooms: 532
Official Description (provided by the hotel):
Modern Hotel with French Renaissance exterior & traditional interior, housed in building dating from 1897. ... more   less 
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Also Known As:
Radisson Martinique On Broadway Hotel New York City
Radisson Martinique Broadway
Radisson Hotel New York City
Radisson Martinique Hotel
Radisson New York City
New York City Radisson
Radisson Martinique New York
Radisson Manhattan
Holiday Inn Martinique

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