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Radisson Martinique on Broadway: Traveler Reviews

3.5 of 5
49 West 32nd Street, New York City, NY 10001 (Manhattan)
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Radisson Martinique on Broadway
Ranked #186 of 432 hotels in New York City
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1,144 reviews from our community

Traveler rating
    359
    468
    175
    83
    59
See reviews for
Families
237
 
Couples
227
 
Solo
79
 
Business
168
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Houten, The Netherlands
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Small rooms, great location”
4 of 5 stars Reviewed January 3, 2013

I have stayed several times in this hotel. And there is a big difference in the size of the rooms. Once I had a room at the upper floor with great view and amazing bed. But usually I get a small but always clean room. The rooms are not soundproof, but that is hard to find in the historic building hotels in Manhattan. But never comprimise with a connecting door, no ear plugs will help you at a room like that. Breakfast a la carte is good, the coffee a bit dissapointing. But outside the hotel there are many good coffee options. And it is right in Korea Town, so many nice priced quality restaurants. But a big plus is the subway station right next to the hotel, love it. Also love the fact that the hotel is used by airline crews, I think that it gives the hotel its international feeling.

Room Tip: stay away from elevators, and connecting doors
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Marjon02 about Radisson Martinique on Broadway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kloten, Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
“USD 360 for a 10 minutes call to Europe”
1 of 5 stars Reviewed January 3, 2013

As a frequent traveller for a Multi National Corporation and happy owner of a mobile phone, I usually avoid using phones in hotel rooms. But out of an emergency (family member in hospital) I had to do so shortly before Xmas 2012 when staying at the Radisson Martinique in New York. I was expecting this call to be expensive, but what I then found on my bill the next morning before checking out was just ridiculous... USD 360 for a ten minutes call with a very poor line where I could hardly understand what the other person was saying over the phone... when complaining at the front desk and the manager in charge, I was offer a very generous 50% discount... Radisson never again...

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask GDC3569 about Radisson Martinique on Broadway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaraWilliams, Manager at Radisson Martinique on Broadway, responded to this review
January 9, 2013
Greeting from New York City,

I’m so sorry to hear of your sick family member. Please accept our heartfelt well wishes.

We often recommend guests use pre-paid international phone cards to minimize long distance costs. However, I understand your need to make an emergency call from your room. While all international phone rates are based upon our call provider, I was glad to hear our Front Office Manager worked to assist with this unexpected charge. We have also launched an investigation into the clarity of our international land lines.

Thank you for taking the time to contact us regarding your personal experience.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Give my regards to the Martinique!”
5 of 5 stars Reviewed January 2, 2013

The Radisson Martinique on Broad in New York City was a very nice experience. The staff at the hotel were all extremely courteous and helpful. The room, although not terribly large, was very comfortable. The location of the hotel was exceptional - right in the heart of Broadway. It was a very short walk to the metro in the event that you wanted to be whisked to another side of town. Good restaurants in the area abounded. A nice little place for breakfast and lunch with a great view was located diagonally right outside the hotel --- although I can't remember the name of it. It was a very worthwhile experience to stay at this stately hotel.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Joei about Radisson Martinique on Broadway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern, Switzerland
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 22 cities Reviews in 22 cities
60 helpful votes 60 helpful votes
“A place to be - not a place to rest”
3 of 5 stars Reviewed December 31, 2012

The positive:
- friendly staff
- historic building
- excellent upgrade to penthouse suite (there is a big however...)
- good breakfast if included
- location: just at the intersection of Broadway and 6th

The negative
- I asked for a quiet room and was upgraded to the penthouse suite, which is the contrary to quiet: it's build over the ascensor, so you hear every single motor of the three ascensors working. It's extremely loud
- Old building means discomfort: small bathrooms, no isolation
- this hotels is used by many airlines
- this hotel is a Brazilian joint (Brazilians are usually loud)

It's nice, but it's nor worth 600 USD per night.

Room Tip: Do not take the penthpuse suites or any room near the elevator
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
Ask philosion about Radisson Martinique on Broadway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville
1 review
“Manhatten Madness”
5 of 5 stars Reviewed December 26, 2012

The people on staff here make the difference between average ho-hum, and WOW I am having
a great time. My upgrade ( Silver status with CLUB CARLSON ) produced a larger than normal
room. We found the people of NY very friendly, especially the staff at Martinique.
We will definitely stay here on our next visit to Manhatten!

Room Tip: Try to get a room on floor PH18.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask James T about Radisson Martinique on Broadway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Martinique on Broadway

Also Known As:
Radisson Martinique On Broadway Hotel New York City
Radisson Martinique On Broadway Hotel
Radisson Martinique
Radisson Martinique Broadway
Radisson Hotel New York City
Radisson Martinique Hotel
Radisson New York City
New York City Radisson
Radisson Martinique New York
Radisson Manhattan
Address: 49 West 32nd Street, New York City, NY 10001
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#136 Family Hotels in New York City
#183 Business Hotels in New York City
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Modern Hotel with French Renaissance exterior & traditional interior, housed in building dating from 1897. ... more   less 
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Radisson Martinique on Broadway
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