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“Excellent location for this recently upgraded hotel.” 5 of 5 stars
Review of Hotel Metro

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Hotel Metro
3.0 of 5 Hotel   |   45 W 35th St, New York City, NY 10001 (Manhattan)   |  
Hotel amenities
Ranked #53 of 458 Hotels in New York City
Chichester
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
“Excellent location for this recently upgraded hotel.”
5 of 5 stars Reviewed March 9, 2013

Although a little late in reviewing this hotel, I e-mailed the travel agent Thomas Cook in the following terms immediately on our return:

"You recommended the Metro Hotel, which was excellent. We were able to walk from Penn Station [having come from Washington] and arrived early. The hotel has evidently been upgraded relatively recently and is very well situated. Our room was on the 10th floor, was very quiet, clean and exceptionally spacious for new York. The staff were also very helpful [except for reception on arrival] and we enjoyed two excellent evening meals in the Metro Restaurant alongside, as well as clear blue skies from first thing Saturday morning onwards."

Unfortunately we only discovered the roof terrace bar on our last night - a little more information regarding hotel amenities/facilities on arrival would have been appreciated, but in all other respects 'excellent' is justified.

And after wall to wall sunshine throughout our stay, we left in the week leading up to the onset of Hurricane Sandy - how lucky was that!

Room Tip: We booked a Contemporary Deluxe twin room, which was on the 10th floor - well worth the extra.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,609 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (454)
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MrsNEA
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 9, 2013

We stayed in Hotel Metro in Feb 2012 and loved it.
Location: Great - Macy's is at the end of the street, as is the metro station. Walk to Times Square was 10 minutes. We could see the Empire State Building from our window and the roof terrace had a lovely view of it!
Hotel: Lovely - the Art Deco theme made the hotel feel really unique and welcoming. The rooms were nice and what we expected for New York and the price we paid (unless you have mega bucks don't expect too much space). Free wifi was another great bonus!
Breakfast - was yummy - there was a great choice and thought this was a lovely included extra for this hotel
Have recommended this hotel to family and friends and would definitely stay there again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Scotland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2013

Just book it! Superb location, great breakfast, great beds, great showers, lovely staff....perhaps except one who couldn't manage a hello when we arrived!! I'd have gone for 5 stars if not for her or the slightly irritating noise from the air conditioning at the rear...ask for a room above 6th floor and it's fine :-) location is perfect though. 2 mins from Macy's and the shops of 34th and the subway up and downtown is on the corner. Perfect. Perfect. Perfect.

Room Tip: Go above 6 and to the rear!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed March 4, 2013 via mobile

This is a fantastic hotel in the heart of manhattan with all amenities right on the door step!! the staff are great very friendly and will do anything for you after staying at this hotel 11 times we know all staff on first name terms, the hotel is very clean, beds very comfy witch is needed after a long day sightseeing and shopping! :-) ..... Roll on the 1st of April when we'll be returning for the 12th time :-))))) Hazel, Deirdre, Rose Marie & Annie ... Manchester England

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Farnborough, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2013

We have just come back from the Metro, what an excellent hotel and staff. They were all
very helpfull and friendly especelly Mathrew the doorman he was very helpful. The hotel is spotless and sheets and towels were changed every day.You can see the Empire State building and Macey's from the roof terrace so go up there and have a look day and night its well worth it.
We will be going back to N.Y next year and staying at the Metro. Diane & David room 215

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Toccoa, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2013

My wife, daughter and I enjoyed a 3 night stay here for our first trip together to New York City. The hotel staff were wonderful, very helpful and sensitive to all our needs. It was the perfect location for our sightseeing adventure in the city. We were just a few steps away from the subway and only half a block from Macy's, and the Empire State Building is just a block away. We were able to walk to many locations and the subway was easy to use for those more distant spots.

The hotel was clean and lovely with its art deco interior. I would definitely stay here again when in New York.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stamford
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2013

Just returned from 4 day trip to New York, we stayed at the Hotel Metro as we wanted a hotel with some charm and we were not disappointed the art deco styling was lovely. The reception area was always clean and tidy. We had the complimentary breakfast, fresh juice and bagels everyday.
We upgraded our room on arrival as we found the first room quite small, the staff were helpful and upgraded us to the 12th floor which gave a nice side view of the empire state building. The room was a better size , complimentary coffee machine and we had clean towels everyday. The hotel is an ideal base to explore all the major attractions . The roof bar was closed but you could still go out and see the outstanding view of the empire state building , it was amazing at night when lit up. Also Matthew the door man was extremely helpful in giving directions and always greeted us with a smile. Will definitely stay here again .

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metro

Address: 45 W 35th St, New York City, NY 10001
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Family Hotel in New York City
#46 Romantic Hotel in New York City
#133 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Metro 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Metro Hotel New York City
Hotel Metro New York

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