This was my 3rd stay at the metro, was dissapointed with the room this time on booking this stay 12 months ago i requested a high floor with a front view and twin beds as we had before but got 3rd floor very tiny room with a small bed looking out to a brick wall at the back this didn't bother us to much asked if they had another room as we were excisting customers they did not.Other than that would stay again with a bigger room, brilliant location lovely breakfast and ongoing tea and coffee. doorman very helpfall. woodbury common is a must do very easy from port authority bus terminal once again had a brilliant time in this great city and hope to come back soon to the hotel metro.

This is the best hotel I have stayed in NYC we were lucky to be given a superior king room.we had a bottle of champagne and a card for my sisters birthday.it was excellent to have a breakfast and 24hour tea and coffee .the metro grill attached to the hotel is excellent and very reasonable.as sad as it may be we counted and it is 250 steps to Macy's from the hotel so location is fantastic would never stay at another hotel whenever I return to the best city.

Booked this hotel via the united airlines website and got a killer deal. Came here for Veteran's day weekend from Sun-Mon with the girl to celebrate our anniversary. Enjoyed the continental breakfast and the rooftop penthouse of the hotel overlooking the empire state building. This rooftop must be a treat in the summer time when its nice and warm with an open bar.
The rooms were smaller then ususal and the bathroom was small but with a spacious stand up shower. My favorite part of the shower was the rain showerhead. There are three showerheads that turn on at the same time. The location is great as well, being that the path and herald square is only a 2 minute walk. The service was great and so was our bell boy who kept our luggages after check out. I def recommend this spot for any family, couples or singles looking to enjoy a nice weekend in Manhattan.

From the minute we walked into the lobby I knew I had selected the right hotel. It was clean, and welcoming. the front desk staff were efficient, helpful and pleasant. Our room was very well appointed with huge comfortable beds. We were on the 12th floor so street noise was not an issue and we slept well. Breakfast the next morning was good and plentiful - a nice selection of bagels, cereal, juice and coffee. I would definitely return again and hope to soon!