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Hotel Metro: Traveler Reviews

3.0 of 5
45 W 35th St, New York City, NY 10001 (Manhattan)
Hotel amenities
Hotel Metro
Ranked #50 of 435 hotels in New York City
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1,866 reviews from our community

Traveler rating
    890
    744
    156
    44
    32
See reviews for
Families
277
 
Couples
800
 
Solo
69
 
Business
83
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Middlesbrough, United Kingdom
1 review
6 helpful votes 6 helpful votes
“"Perfect!"”
5 of 5 stars Reviewed February 22, 2012

I have just returned from a four night trip staying at Hotel Metro and will definalty be coming back to this hotel on my next trip! It has to be the best boutique hotel I have ever stayed in! The rooms are a lovely size, clean and spacious, the staff are so friendly and helpful along with a delicious breakfast and free wi-fi, not to mention the lovely housekeeping! Beautiful view of the Empire State Building from the roof top bar and fab location central to everything. Would highly reccomend to anyone..I cannot wait to go back! Thank you "Hotel Metro!" :)

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask harryjack11 about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“As good as the reviews”
5 of 5 stars Reviewed February 20, 2012

I have now stayed here about 6 times on business since the late fall and highly recommend for business travelers who need to watch their budgets but don't want to stay in Queens....this place is great; the rooms are small but not as bad as other boutique hotels but the value is superb. In addition to free breakfast AND free wi-fi, the Premier rooms include complimentary soft drinks; what a small cost to the hotel that engenders such positive vibes! The staff is very solid and housekeeping does a very nice job. There is free coffee and tea all day long which is another great benefit; the gym is basic but clean (they need to add wipes for us to use to clean after!), and there is a business center that allows free printing. Most guests are overseas tourists because the price and reviews are so compelling but that makes it even better for business travelers since their hours tend to be different. All in all a great place and a nice tip is to go out on deck at night for a stellar view of the Empire State Building. A great value in a convenient location close to everywhere...

Room Tip: Pay the extra for premier and you'll get a nice renovated bathroom....
See more room tips
  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
See 2 more reviews by thisgoesto11 for New York City
Ask thisgoesto11 about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
“Fantastic!”
5 of 5 stars Reviewed February 20, 2012

For my 21st birthday i stayed here, breakfast was good, room was always clean and the staff were very friendly. On my last day I got food poisoning from new jersey, the staff gave us an extra hour then moved us into the lobby. They were very helpful and im very greatful for letting me stay. The hotel is lovely and the food was amazing. I would definetly go again.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ElizabethD91 about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Almost perfect”
5 of 5 stars Reviewed February 19, 2012

I have just returned from a four day trip to New York, staying at the Hotel Metro. On arrival we were upgraded to a room with two double beds and I thought this was a good start! Our room was spacious and looked as if it had recently been refurbished, altogether very pleasant. The shower room was very small but smartly decorated and arranged, with a large walk-in shower.
The staff were fantastic and nothing was too much for them. They really made us feel welcome.
My only problem was having difficulty sleeping. Our room faced right on to a huge building under construction, literally only a few metres away. We didn't actually hear all that much noise from it, but it was kept fully lit up all night and, as our blinds had been cut too small for the window, there was bright light shining in all night.
We also had a very loud extractor or vent outside our window which went off all night too, though earplugs solved this a bit.
It was a pity we couldn't sleep better as everything else about the hotel was excellent. I would give this 4 and a half really.

Room Tip: Ask for a room that doesn't face on to the building site.
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask molly1201 about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mons, Belgium
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed February 16, 2012

I went to the Hotel Metro one week in January with a friend, it was my second time there and it was even better than the first time.

We arrived earlier than the check-in so we were upgraded because we had to wait for the room. So we had a bigger room with a view on the Empire State Building. It was excellent!

The breakfast included is a real pleasure, big muffins, bagels, bread, cereals, juice, coffee... all that in a great atmosphere.

The room service was excellent too, the bed was huge and the mattress perfect!

The hotel is extremely well located near the Macy's and the Empire State Building, you can't ask for a better location.

The hotel has also a terrace on the roof and it's wonderful! You go there and you see the Empire State Building right in front of you!!! EXCEPTIONAL!

I won't hesitate if I go to New-York another time!

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by Elodie86 for New York City
Ask Elodie86 about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metro

Also Known As:
Metro Hotel New York
Metro Hotel New York City
Hotel Metro New York
Address: 45 W 35th St, New York City, NY 10001
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Family Hotels in New York City
#147 Business Hotels in New York City
Price Range: $$$
Hotel Class:3 star (3*)
Reservation Options:
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