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Hotel Metro: Traveler Reviews

3.0 of 5
45 W 35th St, New York City, NY 10001 (Manhattan)
Hotel amenities
Hotel Metro
Ranked #53 of 432 hotels in New York City
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1,871 reviews from our community

Traveler rating
    893
    744
    157
    45
    32
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Families
277
 
Couples
802
 
Solo
69
 
Business
84
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Fantastic!”
5 of 5 stars Reviewed February 20, 2012

For my 21st birthday i stayed here, breakfast was good, room was always clean and the staff were very friendly. On my last day I got food poisoning from new jersey, the staff gave us an extra hour then moved us into the lobby. They were very helpful and im very greatful for letting me stay. The hotel is lovely and the food was amazing. I would definetly go again.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ElizabethD91 about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Almost perfect”
5 of 5 stars Reviewed February 19, 2012

I have just returned from a four day trip to New York, staying at the Hotel Metro. On arrival we were upgraded to a room with two double beds and I thought this was a good start! Our room was spacious and looked as if it had recently been refurbished, altogether very pleasant. The shower room was very small but smartly decorated and arranged, with a large walk-in shower.
The staff were fantastic and nothing was too much for them. They really made us feel welcome.
My only problem was having difficulty sleeping. Our room faced right on to a huge building under construction, literally only a few metres away. We didn't actually hear all that much noise from it, but it was kept fully lit up all night and, as our blinds had been cut too small for the window, there was bright light shining in all night.
We also had a very loud extractor or vent outside our window which went off all night too, though earplugs solved this a bit.
It was a pity we couldn't sleep better as everything else about the hotel was excellent. I would give this 4 and a half really.

Room Tip: Ask for a room that doesn't face on to the building site.
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask molly1201 about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mons, Belgium
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed February 16, 2012

I went to the Hotel Metro one week in January with a friend, it was my second time there and it was even better than the first time.

We arrived earlier than the check-in so we were upgraded because we had to wait for the room. So we had a bigger room with a view on the Empire State Building. It was excellent!

The breakfast included is a real pleasure, big muffins, bagels, bread, cereals, juice, coffee... all that in a great atmosphere.

The room service was excellent too, the bed was huge and the mattress perfect!

The hotel is extremely well located near the Macy's and the Empire State Building, you can't ask for a better location.

The hotel has also a terrace on the roof and it's wonderful! You go there and you see the Empire State Building right in front of you!!! EXCEPTIONAL!

I won't hesitate if I go to New-York another time!

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by Elodie86 for New York City
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chiswick London
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
“comfy”
5 of 5 stars Reviewed February 14, 2012

I loved this hotel!! Great location if you're walking Manhattan also easy for the subway at Herald Square. Pleasant lobby and public areas including Gym and roof terrace...good continental breakfast included in room rate in an informal lounge area. Standard rooms are small but very comfortable... good wardrobe space, ironing board and iron,safe, small empty fridge and ice on tap. Bathroom has v good hair dryer, good selection of toiletries excellent shower and fresh towel's and bed linen daily. V good selection of tv channels including foreign language channels and the excellent BBC America. I would defiantly stay there again and recommend it to friends.

Room Tip: rooms at the back are very quiet...
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by dist for New York City
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambs
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
“Amazing!”
5 of 5 stars Reviewed February 14, 2012

Stayed at the hotel metro for 10 nights over thanksgiving (November). Hotel staff were so lovely and helpful! Breakfast of muffins, cereal, toasts was a great start to the day. Tea and coffee free available all day. The rooms were so spacious and cleaned everyday. Room had a great view of the empire state! :-) Only about a 5 min walk from times square so was perfect and 1 min from Macy's. The roof top terrace was great, although chilly for a November night, but will be great for summer nights. currently planning our trip for the summer, see you soon!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 4 more reviews by Steph1990 for New York City
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metro

Also Known As:
Metro Hotel New York
Metro Hotel New York City
Hotel Metro New York
Address: 45 W 35th St, New York City, NY 10001
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#47 Family Hotels in New York City
#149 Business Hotels in New York City
Price Range: $$$
Hotel Class:3 star (3*)
Reservation Options:
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