Hotel was lovely, but they took payment a day in advance of my arrival ($1300), which was fine, although the booking confirmation said "one night will be charged at least 3 days in advance of arrival". I therefore did not feel the need to check my account. When I arrived to check-in they took my card and charged $1300 for what I thought this was cost of the room. Only after I had checked out and looked at my bank balance did I realise they had charged $1300 before my arrival and another $1300 on arrival. When I phoned to query this, the receptionist was off-hand and explained they charge the cost twice as insurance for damages (!), and the money would be returned to my account within 10 days. During which time, I was on holiday in the USA, with $1300 waiting to be returned to me. Disgraceful policy and it should be made clear to customers that this is their practice.
- Official Description (provided by the hotel):
- The Evelyn formerly The Gershwin Hotel is now offering newly residential inspired rooms with references to an Art Nouveau Style. Our NoMad hotel is inspired by the musical and art heritage of the neighborhood, which was the epicenter of the popular music industry in the late 19th and early 20th centuries. The music theme is reflected throughout the rooms, corridors and bathrooms. The NoMad District (now also known as "NoMad" - North of Madison Square Park) is now one of Manhattan's most popular neighborhoods, characterized by its beautiful and historic architecture, exceptional bars and restaurants tucked away on quiet side streets, and many other attractions. Centered around Madison Square Park, the NoMad District is within walking distance of Midtown, Union Square, Greenwich Village, and NYU. ... more less
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- Also Known As:
- Gershwin Hotel New York City
- Gershwin Hotel Nyc