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“Not quite fair to review The Gershwin...” 3 of 5 stars
Review of The Gershwin Hotel

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The Gershwin Hotel
3.5 of 5 Hotel   |   7 E 27th Street, New York City, NY 10016   |  
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Enjoy the NYC experience
Ranked #307 of 457 Hotels in New York City
massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Not quite fair to review The Gershwin...”
3 of 5 stars Reviewed yesterday NEW

We checked into the Gershwin on Sunday, but we checked out of The Evelyn today. The place is clearly in transition, but it was still a little surprising to come back from breakfast to brand new signs. The staff, every single person I encountered, was super nice. And the location was perfect for what we wanted to do in the city. However, the elevator is extremely slow, and very small. The only working elevator. And because of construction on floors 1-3, you couldn't use the stairs. Didn't like that. The deluxe queen room is only slightly bigger than the elevator, with virtually no storage. The bathroom is very nice though the windows in there were really drafty. The tv only worked sometimes and only on some channels. The USB ports in the wall didn't work. The bed (an alleged queen...) was comfortable however there was no possible way those flat bottom sheets are ever gonna stay tucked around those mattresses. One turn and it's over, you're in a puddle of sheet. The tiny refrigerator was a nice touch though. To wrap up - I wish the Evelyn Hotel the absolute best of luck. They seem to have good people working for them, they just have a lot more work to do in their renovating and upgrading of the property.

Stayed December 2014, traveled as a couple
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682 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Greenville
1 review
2 of 5 stars Reviewed yesterday NEW

I was not originally granted the room that I booked, so I ad to pay for an additional upgrade. At the time of booking, there was no mention that they were doing heavy remodeling, causing inconvenience and additional noise.

  • Stayed December 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our first stay in NYC. The location of the hotel to all the things we wanted to do ( Times Square, Bryannt Park, Macy's, was the Best!!Great Location!! Friendly Staff!! Recent refurbished rooms (first 2 floors are still being remodeled) Valet parking was fantastic as well!!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheEvelynManagement, Director of Sales at The Gershwin Hotel, responded to this review, yesterday
Dear Dennis W.,
I am delighted you were impressed with The Gershwin Hotel. We highly value your acknowledgement of our friendly and attentiveness staff. We are pleased that you enjoyed our hotel's central location. I look forward to welcoming you back for a future stay. I thank you for taking the time to share your thoughts.
Sincerely,
Nathalia Sosa
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica
1 review
3 of 5 stars Reviewed 2 days ago NEW

Rooms are recently remodeled and look nice, but the windows are drafty, the closets are tiny, and there is only one elevator which takes FOREVER. The location is good, but the hotel is currently undergoing construction which may be why the other stuff is not up to standard yet.

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheEvelynManagement, Director of Sales at The Gershwin Hotel, responded to this review, yesterday
Dear 238jeffreyk,
I am delighted you were impressed with The Gershwin Hotel. We are pleased that you enjoyed our hotel's central location. We are excited to let you know that we are in the process of changing all the windows and getting brand new elevators. I look forward to welcoming you back for a future stay. I thank you for taking the time to share your experience.
Sincerely,
Nathalia Sosa
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sonseca
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel can go anywhere with ease, even walking. Very well located and well priced. Without excessive frills but very well maintained. In addition there are details such as internet access and ability to print, ideal for the chek-in if you travel by plane.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheEvelynManagement, Director of Sales at The Gershwin Hotel, responded to this review, yesterday
Dear alejob798,
I am delighted you were impressed with our friendly and attentiveness staff. We are pleased that you enjoyed our hotel's central location. We are truly excited with the on-going transformation. I look forward to welcoming you back for a future stay. I thank you for taking the time to share your thoughts.
Sincerely,
Nathalia Sosa
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I'm happy to see so many good reviews for the Gershwin, but my experience was different. Great location, yes. Warm friendly staff, yes. Renovated, yes. Great bed, yes - although a queen would have been the better choice for this small room. Probably fine for a single business person who only sleeps in the room. A disaster for a couple staying the week: Not a single drawer; a tiny closet where neither my husband's large winter jacket nor my ankle-length coat would fit; no heat in chilly bathroom; strange chest with one deep compartment on top; only shelf in bathroom is not flush with wall - wide opening means cosmetics can fall through onto marble sink or on the floor; one narrow towel bar. It's sad because all $ spent on room renovations could have been put to much more convenient and useful design. Also we were not told beforehand about the ongoing renovations. Using stairs was difficult since one would have to walk through construction debris and activity on the lower floors. One small, very clunky elevator for 13 floors was maddening at times.

  • Stayed December 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheEvelynManagement, Director of Sales at The Gershwin Hotel, responded to this review, yesterday
Dear JudithdKWhite,
I profusely apologize for lack of communication on our part. I know an apology doesn't change such an uncomfortable experience and we highly value your comments. We are excited with the changes at the Hotel, as we’re still tweaking some of the décor and functionality of things in the rooms. As we go along with some of this fixing, I do hope to welcome you back for a future stay, please do not hesitate to contact me directly to arrange it. I thank you for taking the time to express your thoughts.
Sincerely,
Nathalia Sosa
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ormond Beach
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Overall hotel was ok, but rooms were cold and there was no guide for the TV. Location was good, made it easy to get around the city. Work was being done so rooms were in very good condition. Except for noted above, was satisfied.

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gershwin Hotel

Address: 7 E 27th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#210 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Gershwin Hotel 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
The Gershwin is now offering newly residential inspired rooms with references to an Art Nouveau Style. Our NoMad hotel is inspired by the musical and art heritage of the neighborhood, which was the epicenter of the popular music industry in the late 19th and early 20th centuries. The music theme is reflected throughout the rooms, corridors and bathrooms. The NoMad District (now also known as "NoMad" - North of Madison Square Park) is now one of Manhattan's most popular neighborhoods, characterized by its beautiful and historic architecture, exceptional bars and restaurants tucked away on quiet side streets, and many other attractions. Centered around Madison Square Park, the NoMad District is within walking distance of Midtown, Union Square, Greenwich Village, and NYU. ... more   less 
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Also Known As:
Gershwin Hotel New York City
Gershwin Hotel Nyc

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