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“Surprising” 4 of 5 stars
Review of The Gershwin Hotel

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The Gershwin Hotel
3.0 of 5 Hotel   |   7 E 27th Street, New York City, NY 10016   |  
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Ranked #322 of 451 hotels in New York City
Redlands
1 review
“Surprising”
4 of 5 stars Reviewed January 11, 2013

Overall my brief stay at this hotel was pretty smooth and straightforward. The first night was easy to sleep, the second night was trouble, and the third night was terrible. There was maintenance from 10 all the way to 3o'clock at night to the morning, which is unacceptable. You would think that the majority of the work would be done during the day, but that did not seem to be the case. At any rate, the hotel staff was very courteous, graceful, and were genuinely nice (not some act). The room and bathroom were clean and well kept. The bed was ridiculously amazing.. I miss it. The TV was in a high and awkward position, making it pretty difficult to watch for an extended period of time on the bed. Mind you, I don't watch TV at all, so this is a first for me and it wasn't pleasant. If the TV was lowered about 1-2 feet, that would make a world of difference. I can't think of anything else to say

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

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501 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2013

My daughter and I stayed here first week of December although the rooms are fairly basic the location and staff are amazing. First night wasn't the best as was some construction happening below our window. Asked reception if we could change rooms and we were changed later that day. I would upgrade rooms next time as standard is very basic....Birch Cafe which is right by reception has best coffee to,start day with. Concierge was really helpful and recommended we use the hop on hop off buses, which are great for seeing the sights. Got us really good seats at Chicago show too. We managed to walk everywhere from here, and weren't getting home till after 12am every night, felt safe walking the streets. Loved NY can't get to come back again and would stay here again too.....

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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stoke
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2013

I had to comment on how good this hotel is, yes it isnt all glitz and glam but it is clean comfortable and modern. ! The entrance is fab it looks like a Rhino has run out of the building - all horns everywhere (trust me you will understannd when you see it !) the lobby is basic but clean and the lifts efficient. there is a lovely cafe attached to the hotel which is always busy and serves lovely teas/ coffees and many more drinks. The room we had (a superior double) had a seperate lounge and bedroom making it large a roomy, the only negative I can think of is the heating was a bit tricky and the shower not always the best - the heat varies alot !! but the location of this hotel far outways any little issues ! This hotel is within minutes of the famous landmarks such as 5th Avenue (Litterally few seconds from the door !) The Flatiorn building, The Empire State Building, New York Library and many more. Times Square is a mere 10 minute walk away and there is a main subway stop around the corner on Park Avenue which will take you uptown or downtown although either are only a 20 minutes walk giving you the opportunity to see this wonderful city. I cannot reccomend this Hotel enough and we will stay here again !

Room Tip: Try and go for a superior room if the price isnt too much difference as these are alot larger than s...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Helsinki, Finland
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 7, 2013

Excellent location near midtown and few minutes walk to two subway stations. Great cafe downstairs for breakfast. Room is not anything luxurious, but clean and spacious. Hotel organized shuttle to the airport.

Room Tip: Superior room was spacious and quiet.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oak Ridge, North Carolina
Top Contributor
78 reviews 78 reviews
43 hotel reviews
Reviews in 46 cities Reviews in 46 cities
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed January 2, 2013

Although basic this hotel cannot be beaten on it's location. 5th Avenue is the divider between East and West so it's in the middle of Manhattan. A 5 minute walk from Empire State building and in the other direction the Flatiron Building. 25 minutes to Times Square and Roccefeller Centre.
Our room was on the 13th floor and was very basic. We did have a few issues with the toilet and heating and as the pipes are old they can make some noise but apart from this it was fine for us. We stayed over New Year and for what we paid we couldn't complain too much. The bed was comfortable and there was a seating area if you wanted to bring take-out food to eat in your room. WiFi is free and worked better than expected. The room was cleaned daily and too a high standard thanks to our maid Mjuin (I think was her name.)
There is only 1 lift for the whole building and from the 13th floor we didn't like to walk too often so there was sometimes a wait. We didn't eat at the cafe on site however we did use Cafe 28 which is just around the block. It offered a good choice in food and drinks and was very cheap - we had breakfast here often.
After reading previous reviews I can see what people mean regarding rude staff and others were more helpful than some.
The hotel was bought out in September so renovations have started and we saw changed while we were there; hopefully these will all be for the better.
Overall I enjoyed my stay here and will return next time I'm in New York.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ghent, Belgium
2 reviews
3 of 5 stars Reviewed January 2, 2013

After a second stay at The Gershwin Hotel I can say the hotel management desperately needs to do something about the outdated rooms. The superior room we had could use some new furniture, especially the bathroom, wich had a rusty sink and we had fights every morning with extremely hot or ice cold water in the shower...

Upon arrival we still found hairs from strangers in the bathroom, that were only removed after the second night of staying.

Besides the old furniture and bad housekeeping, the hotel is located well and is close to two subway stations serving the N, R and 6 trains. Might be a place to sleep for those who don't want to feel king of the castle.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Orlando
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 30, 2012

4 of us stayed for 2 nights in mid-December in Family Suite. The room was huge with 2 separate bedrooms and a bath, plus a little sitting area. The location is perfect for spending time seeing the city and shopping on 5th. We felt safe and the hotel was very clean. The coffee shop attached to the hotel had great muffins and coffee.

Our only had 2 complaints - 1 - shower ran hot and cold at random, 2 - one night we were woken up at 3 am by loud banging on the pipes - the front desk told us this is was normal and it lasted about 30 minutes

I would definitely stay here again. The price was great for Christmas in Manhattan and if you have a group of 4, the Family Room is perfect.

Room Tip: Family rooms work out nice for a group of 4 - one queen bed (for 1 couple) and 2 twin beds (one of e...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Gershwin Hotel

Address: 7 E 27th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #322 of 451 hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Gershwin Hotel 3*
Official Description (provided by the hotel):
The Gershwin Hotel boasts a history that dates back to 1903. Designed by architect William H. Birkmire in the Beaux Arts style. This has now become the preferred address for all travelers that want to experience the trendy Flatiron District of Manhattan. Located just around the corner from the famous Empire State Building, within walking distance of Union Square, New York University, Greenwich Village and just steps away from shopping along Fifth Avenue. We are centrally located to many of the city's unique restaurants, bars and clubs.The Gershwin offers Internet kiosks, discounted parking,health club access an concierge services. ... more   less 
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Also Known As:
Gershwin Hotel New York City
Gershwin Hotel Nyc

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