You can't beat the size of the rooms here for the price. If you're going to Times Square or Rockefeller Center the location is great. We had two queens with a pull out sofa for the kids and it did not feel crowded. The room was clean with a comfortable bed, pillows and linen. We had a small refrigerator. It was not a fancy room but was tastefully decorated and met our needs. They are re-doing the rooms in January so maybe they are letting some things slide. The wallpaper was glued down strange in one area and the carpet was bunched up in a small area. These were very minor things. When I'm in New York I don't spend that much time in the room. The staff was friendly and helpful. The restaurant had a good breakfast buffet. They had a nice office area and lounge on the 12th floor. There were two computers with printing options. There is a subway stop right outside the front door which can get you anywhere in the city. Which is much faster than a cab. There is a Duanereade(walgreens) nextdoor which is perfect for grabbing water or asprin. I would definately stay here again.