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“Great location & very comfortable” 4 of 5 stars
Review of Courtyard by Marriott New York Manhattan / Times Square South

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Courtyard by Marriott New York Manhattan / Times Square South
3.5 of 5 Hotel   |   114 West 40th Street, New York City, NY 10018 (Midtown)   |  
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Ranked #174 of 458 Hotels in New York City
Lancashire, United Kingdom
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
59 helpful votes 59 helpful votes
“Great location & very comfortable”
4 of 5 stars Reviewed July 23, 2014

Lovely staff, beds so comfy, bathroom fine, wardrobes slightly odd as Ill fitting so be careful you don't lose stuff down the 'hidey holes'! However concierge staff just great. Basically all you need for reasonable price in prime location. Bar next door to the right is wonderful too!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard by Marriott New York Manhattan / Times Square South, responded to this review, August 17, 2014
Dear peejLancs,

Thank you for taking the time to write a review about your recent visit to our hotel. I was very happy to hear that you found our staff to be helpful and our rooms to be comfortable. I am very pleased our concierge was able to assist you in making plans in the city.
We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,037 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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Kansas City, Missouri
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 22, 2014

This hotel has a tricky elevator system but once you figure it out it's easy! The hotel has so many wonderful restaurants and bars to accommodate different palates. The staff was very helpful when we needed it. Great street access and theaters right across the street. Loved staying here in Times Square!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard by Marriott New York Manhattan / Times Square South, responded to this review, August 17, 2014
Dear Jel1234,

Thank you for your review of your visit to our hotel and NYC. I am very happy to learn you enjoyed all that New York has to offer.
Thank you for being our guest. We hope to be of service to you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

Very nice hotel in a very nice location. Front desk staff was very helpful. Room was nice. The people working the Nosh restaurant downstairs could have been friendlier, but hey this is New York. Overall, a very nice stay in a class hotel.

Room Tip: Wi-Fi was free but SLOW
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard by Marriott New York Manhattan / Times Square South, responded to this review, August 17, 2014
Dear Jim L,

Thank you for your recent review of your stay at our hotel. Thank you for the wonderful comments about our Front Office staff. I am very pleased they were helpful to your needs.
Thank you for being our guest. We will see you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alness, United Kingdom
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

The locations is amazing, 5 minutes and you're in the middle of Times Square. The rooms are basic but if you're spending a long time in your hotel room in NYC you're doing it wrong!! The toiletries were nice, as was the coffee machine but the amount of coffee and the dried milk powder let it down.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard by Marriott New York Manhattan / Times Square South, responded to this review, August 17, 2014
Dear Caroline S,

Thank you for taking the time to review your recent visit to NYC. I am pleased you found our room to be comfortable for your needs. I am glad you enjoyed the in room coffee maker as well.
Thank you for staying at our hotel. We look forward to serving you in the future.
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Basel, Switzerland
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 21, 2014

The location of the hotel is great and cannot be denied. Just a few minutes from Times Square or 5th Av it is right in the middle. Rooms are small not really a lot of space if you are more than 2 people, especially because of luggage. But good room equipment and good room service. Service at check-in was not nice at all and when I asked about the bed size they just shouted at me, that they only have one. So was ok but not special.
If you look for a place in the centre and just for being in their for the night and you don't need that much space it is good!

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard by Marriott New York Manhattan / Times Square South, responded to this review, August 17, 2014
Dear jzguri,

Thank you for taking the time to review your recent visit to our hotel. I was very disappointed to learn about the service you received from our Front Desk team. I will be sharing your comments with our staff in order to improve our services.
Thank you for sharing your feedback. We hope to be of service to you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 21, 2014

We stayed one night here as a family. I thought everything about this hotel was great. The check in staff were helpful and friendly, as was the concierge.

We had screwed up our booking with priceline so actually arrived without a reservation but the rack rate was actually surprisingly reasonable.

The hotel is ideally located, mere steps from a red line subway station (I think it's the 1 line, but I forget!) and it has a chemist right on the corner. It is on a quiet side street but is still only a minute or so away from Times Square. The only problem is if you require a taxi upon departure, as you find you have to go out to the nearest avenue to hail one.

Free wifi was a very nice touch and is all too rare these days.

I recommend this to you unreservedly.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard by Marriott New York Manhattan / Times Square South, responded to this review, August 17, 2014
Dear sandersandrew,

Thank you for your wonderful review of your recent stay at our hotel. I was very pleased to hear that you found our staff to be friendly & helpful, and our location to be convenient to all there is to do and see in NYC.
We are very happy that you enjoyed your stay at our location, and hope to see you the next time your travels bring you back to the NYC area!
Report response as inappropriate
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Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

You have to admire the Marriott development and design people on this hotel. It's almost as if someone sat down and listed the minimum room requirements a business traveler would need. The room has just enough space to cover the essentials for a brief stay (coffee machine, mirror, small desk, safe, big television, chair, etc.). Not much room for anything else so pack lightly. Wifi is excellent.

The location is decent although Eighth Avenue can be a bit grimy at times. Still, it is a short walk to Time Square and Broadway and the lobby is always well supervised.

The service is great as it is a Marriott. The employees always have a smile and strive to provide great customer service. The lobby is small and there is a great deal of hustle and bustle, but you are always made to feel welcome.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard by Marriott New York Manhattan / Times Square South, responded to this review, August 17, 2014
Dear Alan S,

Thank you for your wonderful review of our hotel. I am very pleased that you found our staff to be friendly and helpful, and our rooms to be comfortable for all your needs. Our location is great for all there is to see and do in the Times Square area.
Thank you for staying with us. We hope to see you very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott New York Manhattan / Times Square South

Address: 114 West 40th Street, New York City, NY 10018
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#123 Romantic Hotel in New York City
#147 Family Hotel in New York City
#185 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott New York Manhattan / Times Square South 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Modern hotel in heart of Fashion District - Walk to Theatre District, Times Square, Empire State Building. ... more   less 
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Also Known As:
Courtyard By Marriott New York Manhattan / Times Square South Hotel
Courtyard Times Square South
Courtyard New York City
New York City Courtyard
New York City Marriott

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