New York is a great city and we all understand that the hotel situation is competitive. But the experience I made at the Mayfair was so unplesant that I can only warn. I have stayed here before and despite the almost always impolite receptionists and the minute, worn rooms, the location is so good that I decided to book again. I stayed for three nights in December. The first room was very cold and i had the impression of an icy draft all night. The next morning, I discovered a huge hole in the wall next to the air condition which was only covered with a towel. The house manager seemed not surprised about this and I was assigned to another room further up. The room was very warm and the heating could not be regulated. The temperature was about 80 to 90 degrees Fahrenheit. It stayed like this - even after opening the window for a long time. It was not at all possible to sleep. The receptionist told me that they had major difficulties with the heating (although it was not a very cold day resp. night).
During the next night (same temperature), I was woken up by a huge noise in front of my door. When I looked out, I discovered that a large piece of the ceiling had broken down directly in front of my door and water was dripping from the ceiling. I would not have stayed another night...A complaint which I sent per mail was not replied at all. This shows that the management of this once very respected hotel has no interest in happy guests, but only in quick money. Book another hotel if you can,
- Official Description (provided by the hotel):
- This small hotel offers small, but charming, accommodations in the theater district. ... more less
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- Also Known As:
- Mayfair New York Hotel
- Mayfair New York City
- Mayfair Hotel New York City