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“Old but located” 3 of 5 stars
Review of Mayfair Hotel

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Mayfair Hotel
2.5 of 5 Hotel   |   242 West 49th Street, New York City, NY 10019 (Midtown)   |  
Hotel amenities
Ranked #355 of 458 Hotels in New York City
Top Contributor
85 reviews 85 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
“Old but located”
3 of 5 stars Reviewed December 10, 2013

Pros: Location, Price, Hot water, hair dryer, iron, updated bathroom.

Cons: Not wheelchair accessible, MATTRESS not comfortable, VENTILATION almost unbearable, carpet in room is filthy.

First time traveling to New York. Yes the rooms are expensive compared to almost anywhere else. Yes most reviews state the rooms are small. I DIDN'T expect to do much in the room but sleep and shower. I DID expect to sleep comfortably. The room was small but adequate. The bathroom was larger in size compared to the bedroom. Plenty of hot water and the faucet in the tub had a temperature gauge. One of my three pet peeves is standing water in the tub while taking a shower. No problem here. A tiny shelf above the sink was about 4"x16". Both the sink and toilet were very low to the floor. VENTILATION-the temperature outside was 30-40 degrees. The bellman said the hotel can't control the heat SO the A/C had to run all nite to keep the room from becoming too hot? CRAZY…The hotel had 7 floors with an elevator that would not hold four people comfortably. Only once in 6 nights did it present an issue. Noise is an issue in many of the reviews I've read for not only this hotel but most. I did hear a siren occasionally but was for the most part satisfied. The hotel is on an East West street, it is a narrow building and in spite of the poorly fitting window I considered the noise level acceptable.

Room Tip: There is a restaurant connected to the hotel. The front desk said it is not affiliated with the hot...
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lagos, Nigeria
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 2, 2013

I suppose I am becoming blase. I and a friend Yinka arrived New York from Pittsburgh and needed a hotel room for a night before we headed out to Heathrow via JFK in the morning. We also wanted to indulge in the culture that is Times Square. Everything about the hotel was narrow, the rooms, the elevator, the restaurant, even the lounge. Felt claustrophobic. Maybe if even the rooms were bigger, it would have been a better experience.

Room Tip: Stay away from room close to the elevator
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  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abingdon, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2013

We reserved this hotel on Hotels.com, prepaid...show up early, we check in, but room wasn't ready, so they held our bags for us, no charge. Very nice staff, accomodating. Clean, comfy bed, awesome towels, and perfect shower, pressure was great! Little bar/restaurant in same building. For the price, you can't beat the location. Let's face it, you're not going to NYC to hang out in a hotel room. They also held our bags after check out so we could walk around the city without them. Small, outdated decor, but who cares. There's a tv, iron, hair dryer in the room. I would definitely stay here again. Thanks friendly Mayfair staff!!! A weekend to remember!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dover
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2013

I was impressed from the minute I got off the subway and found myself and the hotel easily in the middle of everything - a block to the theater, a block to catch the train, a few minutes' walk to any diner or store that I might need. I arrived hours before checkin but my room was ready and I was happily able to go to my room and freshen up before heading out into the city. The staff at the desk was amazingly friendly and helpful - great with their advice of how to find things, including the perfect place to eat the type of food I had described desiring. Later that day when I needed to use the computers and printers provided to guests in the lobby, again they were very friendly and did not act put out by my request. There are a few steps to get into the hotel, so if you have problems with steps this could be an issue. There is a doorman who could help you with your bags and offer an arm to assist though. I was surprised by how small the room was, but it was quaint, clean, and in the end, was all the bigger that I needed. I was not prepared either that the room temperature was not controlled by the guests themselves in each room, but the room temperature was comfortable. At one point I felt it was starting to get chillier than I would have liked, but a quick and easy call to the front desk was all that was needed - the room was warmer in short order. Very happy with this hotel, would definitely stay again.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 23, 2013 via mobile

Stayed for four nights at this hotel
As previous reviews the location is great for Times Square and most central attractions
Rooms were small but well maintained
Two minor complaints
We checked in to one room as we were early . A bit irritated by being asked to present passport twice when the second room was ready
The additional charge on departure -some kind of environmental levy was a surprise and unwellcome
That said a good few days

  • Stayed November 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York
2 reviews
5 of 5 stars Reviewed November 17, 2013 via mobile

I stayed at the Mayfair as a solo traveller and found the staff to be pleasant and helpful. The hotel is clean & neat & ideally situated to time square and the theatre district. Your never more than a ten minute walk away from most places. Any one reading this review please don't take any notice of the negative reviews that have been given to this establishment. So a big thank you to all the staff a job well done:-)

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Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 17, 2013

I stayed here for some nights end of October beginning of November. In summary there are a few good things - location is great close to Times Square, close to the Subway and line for JFK and LGA Airports, rooms are clean and the WIFI is working well. Things not so good are the outdated reception, stairs, and elevator. Only a few TV channels working, if you need to switch on the AC you can not sleep due to noise. Reception staff OK service, even if it looks like they prefer sitting and watching than give service to guests entering. I agree with another review saying that the hotel is probably a cash cow until renovation is urgently needed. With small investments in new carpets in the public areas and a facelift to the elevator the hotel had been higher rated by me.

  • Stayed October 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mayfair Hotel

Address: 242 West 49th Street, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #355 of 458 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Mayfair Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
This small hotel offers small, but charming, accommodations in the theater district. ... more   less 
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Also Known As:
Mayfair New York Hotel
Mayfair New York City
Mayfair Hotel New York City

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