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“Fantastic - Worth Every Penny!” 5 of 5 stars
Review of Moderne Hotel

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Moderne Hotel
3.5 of 5 Hotel   |   243 West 55th Street, New York City, NY 10019 (Manhattan)   |  
Hotel amenities
Ranked #101 of 458 Hotels in New York City
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Fantastic - Worth Every Penny!”
5 of 5 stars Reviewed September 16, 2012

I stayed here with my mum back in July and we had a fantastic time.The sheets were spanking new, and the pillows were so comfy and had that delicous wiff of duck feathers. We absolutley loved the exciting bold decoration everywhere and enjoyed chilling after a day out in the lounge. This had a constant supply of freezing cold water, usually flavoured with floating fruits (lovely touch), and teas, coffees and hot chocolate.
Every staff member we saw would always greet us with a friendly smile, and the petite girl with dark hair (sorry I forget her name!) was particulary helpful. She even went out her way to find the nearest place where we could by a kindle and other shops we wanted to peruse. They were also happy for me to use the lounge after I'd checked out for the day, with their speedy wifi.
The hotel itself is in a great location - close to subway stops, and wasn't far from Central Park either. We also were happy to find that Carnegie's Delhi (think man v's food) was round the corner.
I'd definatley stay here again in a heart beat...if only to sleep in that bed again!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMahonAHG, Manager at Moderne Hotel, responded to this review, September 17, 2012
Dear Valued Guest,

Thank you for taking the time to post on our property. We are so happy to hear that you enjoyed your stay and sincerely appreciate all of your kind words. We look forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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917 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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West Sacramento, California
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 15, 2012

Myself and a couple of colleagues came to Midtown for some meetings and we stayed at the Moderne. It's a fantastic little hotel. I come to this area of New York a lot and this was my best hotel experience to date. Cute little lobby with excellent staff. They were always friendly and very helpful. They went above and beyond to make sure we were comfortable and had great places to eat and shop.

The hotel was very clean and stylish. There was a little lounge that we met in every morning and had a quick coffee

The room was New York sized. It's not big but not the smallest I've stayed in in this town. I really liked the decor it's modern and funky without being nonfunctional or looking cookie cutter. The bed was comfy and clean. The bathroom was clean but you do have to get creative where to store toiletries. Wifi worked well. Flat screen tellie with decent amount of channels.

There's no view but it's important to note its quiet. A word I've never used to describe a hotel in New York City.

If you're staying in Midtown I recommend a stay at the Moderne.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMahonAHG, Manager at Moderne Hotel, responded to this review, September 17, 2012
Dear Valued Guest,

Thank you so much for taking the time to post on our property. We are so happy to hear that you enjoyed your stay and appreciate all of your great pictures! We look forward to welcoming you back and hope that you will book with us directly as you are now eligible for a repeat guest discount!
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McAllen, Texas
1 review
3 of 5 stars Reviewed September 13, 2012

We enjoyed the location and decor. The ladies who worked the front desk were very helpful; however, the 2 gentlemen were not friendly. We spent 6 days at this hotel and never were greeted by our name. Our hotel room was not even made up on the last night of our stay. We did enjoy having a room with a view and found the bed very comfortable.
I did overhear one of the gentlemen welcome another guest. We certainly did not get the same reception! I found out on the last day of our stay that we could have accessed the fitness room at the "sister hotel". What a shame, my husband who is a triathlete would have enjoyed having this option. Luckily, central park was close!

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMahonAHG, Manager at Moderne Hotel, responded to this review, September 17, 2012
Dear Valued Guest,

I'm sorry to hear that you were disappointed during your stay. We appreciate your comments and will absolutely look into how we can better serve you in the future. Thank you for taking the time to make us aware of your situation, though we are happy to hear that you enjoyed the property overall!
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Philadelphia, Pennsylvania
Top Contributor
91 reviews 91 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed September 12, 2012

I go to NY frequently (every month or so) for the weekend - lived there for a few years as well -- and this was one of the best experiences I've had at any hotel in NY. I'll be back.

It isn't uber fancy - so if you're looking for that uber chic place with the bodyguards out front and $18 glasses of wine, this isn't it. The rooms are small but very comfy and clean. but seriously? It's the staff that makes this place so much better than the rest. You will never feel like you aren't "cool enough" to be at their hotel and -- shock! - they actually treat you like they want your business! I am so tired of NY hotels that do their best to make you feel like you are an intrusion rather than a guest -- and a paying one at that. This hotel totally gets how important service is - and everyone was friendly. So the rooms are small. Big deal. I'm in NY to see the city and go to plays - who cares if the room is small when the hotel is so centrally located and so comfy and has such great service? Do yourself a favor and check it out (though maybe I shouldn't say that because I want to get in when I go to the city next month!). This is the only hotel in NY I've ever recommended - have stayed at the Hyatts, Marriotts, Kimptons, Omni, W (puhlease...the W is the worst in making you feel like they are too good for you) etc.,,,,and big mistake on those hotels' parts because I have the disposable income they want in their guests :) Definitely a keeper for trips to NY.

Room Tip: Rooms are small as is bathroom - but very functional and comfy (no views - so don't expect that...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMahonAHG, Manager at Moderne Hotel, responded to this review, September 14, 2012
Dear Valued Guest,

Thank you so much for taking the time to post on our property and for your kind words regarding our staff! We think they're pretty awesome as well and are so looking forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rock Hill, SC
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 4, 2012

With wife, 3 nights in August 2012 during the US Open Tennis tournament. Conveniently located near Central Park, Times Square, theater district and subway. Small hotel, good customer service, reasonably priced at $197/night, free wi-fi. Not many bells or whistles, but very quiet and comfortable rooms.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMahonAHG, Manager at Moderne Hotel, responded to this review, September 14, 2012
Dear Valued Guest,

Thank you so much for your kind words regarding our property. We are so happy to hear that you enjoyed your stay and look forward to welcoming you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 23, 2012

Stayed for one night in late June and found the Moderne to be a great find. The staff is top notch, the location is terrific, convenient for theater or shopping, and close to the subway. The decor is a lot of fun and our room, while not huge, was certainly big enough for two of us, very clean and comfortable and nicely put together. The lounge on the second floor is a nice touch. All in all, a very good value for the price. (Dining tip - we walked over for lunch at the Bouchon Bakery Cafe in the Time Warner Building - delicious food and if you sit facing the window, the view down Central Park South is a treat!)

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMahonAHG, Manager at Moderne Hotel, responded to this review, August 26, 2012
Dear Valued Guest,

Thank you for taking the time to post on our property! We are so happy to hear that you enjoyed your stay and sincerely appreciate all of your kind words! We look forward to welcoming yo back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 22, 2012 via mobile

First impression of a very trendy hotel with almost garish furnishings. But this works for their image. Free wifi, tea, coffee and cakes is a huge benefit and the smmenities in the room are fairly new and well maintained.
On th downside the lift was painfully slow, there was no bath tub or safe in my room and the towel racks were far too high for my meagre 5'1" frame.

Stayed August 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMahonAHG, Manager at Moderne Hotel, responded to this review, August 23, 2012
Dear Valued Guest,

Thank you for taking the time to post on our property. We appreciate all of your comments and will take them to heart as we continue to improve for all our guests' experience. We hope you will chose to stay with us again on your next visit to NYC!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moderne Hotel

Address: 243 West 55th Street, New York City, NY 10019
Location: United States > New York > New York City > Manhattan
Amenities:
Business Center with Internet Access Room Service Wheelchair access
Hotel Style:
#89 Romantic Hotel in New York City
#92 Family Hotel in New York City
#136 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Moderne Hotel 3.5*
Number of rooms: 37
Official Description (provided by the hotel):
Convenient midtown location on 55th street and Broadway - Hotel is decorated in ultra contemporary style. ... more   less 
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Also Known As:
Moderne Hotel New York City
Moderne New York City
Moderne Hotel Nyc
Hotel Moderne New York

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