We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel!” 5 of 5 stars
Review of Hilton Garden Inn Times Square

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hilton Garden Inn Times Square to your Saves list
Hilton Garden Inn Times Square
3.5 of 5 Hotel   |   790 Eighth Avenue, New York City, NY 10019   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #50 of 459 Hotels in New York City
Westlake Village
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Great Hotel!”
5 of 5 stars Reviewed August 6, 2014

Hilton Garden Inn Times Square was a wonderful experience. The service we received prior to our arrival was a pleasant surprise. I was contacted a few days before our arrival via email asking if there was anything I needed help with. There were a few details that I needed to be confirmed ahead of time and Tennile took care of it all for me. Because of Tennile I did not have to worry about anything! I was very grateful for this help. Pigalies Restaurant was where breakfast was served and was very very good. Service all around was amazing!! This Hilton was very generous with their water coupons. This is a huge deal as I always need a bottle of water with me. Especially with all the walking and traveling around the town. Thank you for making our trip so easy and comfortable in all aspects!! My only disappointment was the bar that is advertised for this hotel is a public bar. Meaning it is not inside the hotel and not specifically for hotel guests. It has a separate entrance outside and around the corner. The night we tried to get in the line was almost a block long. But no worries there were plenty of other bars in the area for us to check out. We had a great time and will for sure return to this Hilton Garden Inn!!

Room Tip: I always ask for a high floor.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review, August 8, 2014
Hi there Kym C,
Thank you so much for taking time to review our hotel. It’s great to know that your stay with us was a memorable experience and that Tennille was able to assist you with all requests even before your arrival!
We will be looking forward to welcome you back on your next trip to NYC!
All the Best!
Joanna Butcher
Guest Experience Manager
Hilton Garden Inn Times Square
joanna.butcher@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,464 reviews from our community

Traveler rating
    2,630
    1,492
    246
    66
    30
See reviews for
1,258
1,599
236
516
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (886)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Jacksonville, Florida
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 6, 2014

The location of this hotel is great for access to all the stores and restaurant around times square. The walk to central park from here was really nice also. The free wifi seemed very reliable. It's nice to have fast internet service to research day trips,... If you wan to get the best deal here I would use the hotel tonight app and use the hotel_tonight promo code. Enjoy!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review, August 8, 2014
Hello SDFred2000 and thank you for taking time to review our hotel. It’s great to know that you found hotel location to be convenient and enjoyed free wifi. I hope that we will get a chance to welcome you back one day!
All the Best!
Joanna Butcher
Guest Experience Manager
Hilton Garden Inn Times Square
joanna.butcher@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, United States
1 review
4 of 5 stars Reviewed August 6, 2014

My sister and I took the train to NYC for one night to just see two Broadway shows and do a little sightseeing. This Hilton Garden Inn is perfectly located near the theater district and great restaurants. It was clean and safe. The staff was very friendly and helpful and then bed and shower were both absolutely great! I would definitely stay there again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review, August 7, 2014
Hello L Hope L,
It’s good to know that your one night stay with us was such a positive experience and we will be looking forward to welcome you back again!
All the Best!
Joanna Butcher
Guest Experience Manager
Hilton Garden Inn Times Square
joanna.butcher@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caithness, Scotland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 5, 2014

The hotel is located just around the corner from Times Square and very close to Broadway, 5th Avenue, Central Park which are all a comfortable walk away. There is an abundance of both chain restaurants as well as small family-run establishments which we prefer when travelling.

The hotel itself was immaculate and recently renovated, and the welcome we received from the staff could not have been warmer.

Room Tip: We were on the top floor, which probably lessened the noise from the street. The hotel is only 15 s...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review, August 7, 2014
Hi there luvshoes26 and thank you for your review. I am thrilled that your recent stay with us was a positive experience and that the location could not be better to your needs.
We hope to welcome you back on you next trip to NYC!
All the Best!
Joanna Butcher
Guest Experience Manager
Hilton Garden Inn Times Square
joanna.butcher@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 5, 2014

I stayed at this hotel in early August but this is perhaps the fourth time I've stayed there. The staff is very welcoming, the beds are very comfortable and the rooms are always clean. I would definitely stay here again. The restaurant (Pigalle) attached to the hotel is very good. The atmosphere is French bistro and the food is quite good. They have a breakfast brunch each morning which is comprehensive (about $21), but they also serve a delicious lunch and dinner. The hotel is convenient to Times Square but far enough away that it's much quieter.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review, August 7, 2014
Hello MuseumGa and thank you for your review! It’s great to know that we were able to create another positive experience during your stay!
We will be looking forward to your future reservations!
All the Best!
Joanna Butcher
Guest Experience Manager
Hilton Garden Inn Times Square
joanna.butcher@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sittard, The Netherlands
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 5, 2014

We really enjoyed our stay here.
Large very clean rooms, we had two with a connecting door.
Wifi is free and very good. The room got cleaned every day. NY is noise but the level here was ok.
Around the corner you will find Times Square, Central Park is very close.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review, August 7, 2014
Hello PBTN,
Thank you for taking time to share your experience. It’s great to know that your stay with us was enjoyable experience and we hope to get a chance to welcome you back one day!
All the Best!
Joanna Butcher
Guest Experience Manager
Hilton Garden Inn Times Square
joanna.butcher@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 5, 2014

This is a nice hotel with a great location in the theater district of Broadway. Free wifi in room. Walking distance to Times Square. Close to restaurants and theaters. Subway station walking distance. Rooms were large, clean and comfortable. Personnel was very helpful. Good view and great service. We would definitely stay there again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review, August 7, 2014
Dear Edgar H,
Thank you for taking time to review our hotel. It’s wonderful to know that your stay with us was a great experience and that hotel location was convenient to all your points of interest.
We will be looking forward to welcome you back one day!
All the Best!
Joanna Butcher
Guest Experience Manager
Hilton Garden Inn Times Square
joanna.butcher@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Times Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#31 Family Hotel in New York City
#36 Business Hotel in New York City
#42 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
Official Description (provided by the hotel):
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Hotels.com, Hilton Hotels, Orbitz, getaroom.com, HotelTravel.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Hilton Garden Inn Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Times Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.