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“Fun Hotel” 4 of 5 stars
Review of Hilton Garden Inn Times Square

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Hilton Garden Inn Times Square
3.5 of 5 Hotel   |   790 Eighth Avenue, New York City, NY 10019 (Midtown)   |  
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Ranked #86 of 464 Hotels in New York City
Certificate of Excellence
New York City, New York
1 review
“Fun Hotel”
4 of 5 stars Reviewed May 22, 2013

I'm in NYC 7 to 8 times a year and always stay at the HGI at Times Square - The beds are comfortable - the location is great - and the staff is AWESOME - in fact it's the main reason I return to HGI. Domingo, Jules, Donald, Charles, et al are friendly and extremely helpful as are all the employees. The front desk people are great as are the managers - truly a first class staff! Also - Floyd the security man is great. I recommend and have recommended this hotel to everyone I know who travels to NYC. You won't be disappointed!

Room Tip: Ask for the west side or (street side) if you want to get cell reception.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,982 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,014)
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Minneapolis, Minnesota
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 21, 2013

All in all a great option in NYC. The location is great, walking distance to Times Square, the theaters, Bryant Park, Central Park, etc. The hotel has undergone a recent renovation of the lobby and rooms. I believe most of the renovation has been completed. My room was very nice, clean and comfortable. The street noise was somewhat mitigated - even on the 9th floor - but check the top of the windows...there was a space at the top of both windows that was lettin in noise and damp air. I didn't realize it until day 3 and had to simply push both windows up at the top to shut completely. The amenities were lean..as expected...and limited room service (and no breakfast). Nice that the room had a fridge and a microwave. There is a restaurant attached to the hotel...was marginal. To sum, clean, updated room, friendly staff, and great location. I will stay there again.

Room Tip: The higher the quieter.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Montreal, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 21, 2013

Just stayed for a long weekend. The hotel is right in the centre of the theatre district 2 blocks from Time Square. The price is well worth it. Compared to the others in the area, this was at least $75 cheaper per night. Parking was very reasonable, $32/night. The hotel was clean and rooms were basic but not too small. Staff was very helpful. Basically, if you are going to NYC for a weekend getaway, the place to stay.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston, Massachusetts
1 review
5 of 5 stars Reviewed May 20, 2013

We had a fantastic time at the Hilton Garden Inn Times Square. Location is great - everything we needed. Excellent service, friendly and always on top of everything! The rooms are newly renovated, just wonderful! Not our first time there and for sure not our last time... Enjoy!

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saco, Maine, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed May 19, 2013

We had a wonderful stay at the Hilton Garden Inn in Times Square. It was conveniently located to everything we needed.
The staff was A+. Courteous, friendly, informative, genuinely happy and always ready to assist us with our every need.
Parking was just outside the hotel and for $30 a day it was well worth it.
The rooms were very clean, the beds were very comfortable and the amenities were plentiful including the large TV which was great for our late night movie!
The only drawback we had was that we were four adults and the room had the two queen size beds, which were more than adequate, but only one luggage rack and one chair. There was no "sitting" room of any kind. So if you plan on having four adults in a room I would suggest a suite of some kind.
Pigalle restaurant attached to the hotel was okay for breakfast. We did not have dinner there. The staff there was not nearly as courteous and happy with their jobs as the hotel staff. Food was okay. Way too many other choices in town that would be far better.

Room Tip: Four adults - would recommend more than just a room with two queen size beds.
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburgh, Pennsylvania, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2013

The Hilton Garden Inn renovations are awesome - my room is high quality at an excellent price for NYC - location cannot be beat and Alfredo and Carlton have been exceptional - really excellent service. I will be back here very soon!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Voorhees, New Jersey
1 review
5 of 5 stars Reviewed May 19, 2013

The Hilton Garden Inn Times Square is my new home away from home. Just one block from the 50th street subway station, smack in the middle of all the important New York City attractions. A short trip from Penn Station on the C train, and you're there. Times Square is a short walk, Central Park, Columbus Square, Lincoln Center, theaters, shopping, restaurants galore all within a short walk in any direction. The hotel is modern and impeccably clean, bright white bed linens and towels, spotless bathroom, great water pressure, Neutrogena toiletries, a fridge, microwave, alarm clock with your choice of wake up sounds and dimmer, large, flat screen tv, fully adjustable thermostat (it works, and the equipment runs quietly!) and a little goody bag that made me smile. The staff are all professional, knowledgeable, and most of all friendly. Grab a tour bus on the corner or a cab if you need one, but theaters and social life are all within sight of the hotel. Best of all, my room was in the front, on the street, which is exactly what I wanted but if you worry about noise, there was none. I opened the windows for a bit because I love the street sounds but when I closed them the room was completely quiet. I slept better than I do at home. This hotel is a bargain. I will most definitely be back.

Room Tip: No tips. It's all good.
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#44 Family Hotel in New York City
#55 Romantic Hotel in New York City
#92 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
Official Description (provided by the hotel):
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
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Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton

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