We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Times Square: Traveler Reviews

3.5 of 5
790 Eighth Avenue, New York City, NY 10019
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book Now and Save 10%
Hilton Garden Inn Times Square
Ranked #21 of 435 hotels in New York City
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

2,955 reviews from our community

Traveler rating
    1,783
    958
    152
    40
    22
See reviews for
Families
697
 
Couples
1019
 
Solo
172
 
Business
318
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Middletown, Virginia
1 review
1 helpful vote 1 helpful vote
“Outstanding Experience”
5 of 5 stars Reviewed December 6, 2012

It was a great location, to shows and time square. The stores and restaurants were also very good near the hotel. The beds are very nice and comfortable. The hotel customer service is top notch. We will stay there again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dennis E about Hilton Garden Inn Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shakopee, Minnesota
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“perfect location”
4 of 5 stars Reviewed December 5, 2012

Great location!!---within walking distance to most of the major attractions. Loved it!..service was great. Someone always there to greet you at the door----always asking to help you. Location Location Location is everything in NYC.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by POOKIEZIMM for New York City
Ask POOKIEZIMM about Hilton Garden Inn Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
white marsh
1 review
“Outsanding Customer service”
5 of 5 stars Reviewed December 5, 2012

This was a business trip for six area sales Rep.
As a team, we were tossed between several hotels in the NYC Time Square area until we spoke to Tayshia.
Tayshia, not only was she very pleasant to speak with she also shared her profound knowledge of NYC from dinning out to how to get around via the subway and or taxi.
It was the perfect pitch for a group of eager sales folks.
She kept us updated regarding rates, hotel availability and current events including the nightlife in the Time Square area. We had a ball.
We all are Hilton Honors members.
Tayshia and the rest of the staff including the all of the bellmen were just outstanding. This is one of the many reasons why we chosen Hilton as our preferred hotel brand.
As a team we have voted to return to the Hilton Garden inn, NCY Time Square.
Thank you, Tayshia.

Room Tip: Book your room early, Walking distance to the theather district and plenty great restaurants
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Randy t about Hilton Garden Inn Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Monroe, Louisiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Excellent location”
5 of 5 stars Reviewed December 4, 2012 via mobile

The hotel stay was great! Excellent stay and within walking distance of Times Square, Rockefeller Center, St Patrick's Cathedral, subway station, TKTS booth, and many great places to eat! Will definitely stay here again!!!! Kind of pricey, but it was December!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 3 more reviews by Justin S for New York City
Ask Justin S about Hilton Garden Inn Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Top Contributor
71 reviews 71 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
“3 Night pre Xmas Break - from England”
4 of 5 stars Reviewed December 4, 2012

We had quite a long walk up from Penn Street station and on arrival at the hotel immediately felt it had been worthwhile as the entrance was trimmed up for Xmas which gave a warm welcome. At firat we were disappointed at a rear facing room (level 12) but that was the best ever as it was so so quiet as opposed to a front facing room, with all the traffic. The room was quite big and everything we expected especially the 6ft wide bed.. The only criticism would be that the bathroom was a little dated and the tiles had seen better days. The staff were all very courteus and helpful. A tip for those visiting New York wanting to use a British electrical adapter- the normal adapted that we have used in America is not compatible as the prongs are too wide . The hotel shop sells them for about 5$ so we bought one there. We had lunch in the attached restaurant, the Pigalle. The staff were very friendly and the service good but we thought our sandwiches and fries at around 40$ quite expensive. Over the road is a diner called The Olympic which is where we went for breakfast each day giving amazing quality and value and if you sit at the bar you get very quick efficient service. It is well worth recommending - for 5$.70 we had 2 eggs (cooked however you wanted), potatoes, toast, juice and re-fillable coffee.

Room Tip: Ask for a rear room as high as possible
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by Lynda W for New York City
Ask Lynda W about Hilton Garden Inn Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hampton Inn Times Square North
Great value on a similar hotel
New York City, NY
4.5 of 5 stars 2,416 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New York City
Romantic
Sofitel New York
Sofitel New York 4.5 of 5 stars 3,236 reviews
Luxury
Hilton Garden Inn New York  West 35th
Hilton Garden Inn New York West... 4.5 of 5 stars 2,093 reviews
Near the beach
Chelsea Pines Inn
Chelsea Pines Inn 4.5 of 5 stars 1,014 reviews
Great value
Sanctuary Hotel New York
Sanctuary Hotel New York 4.5 of 5 stars 1,179 reviews
Show Prices ABS:HotelCheckRates-d208454?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1218792?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d122020?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d93525?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these New York City hotels
The Hampton Inn Times Square Nor... 4.5 of 5 stars 2,416 reviews Hilton Times Square 4.5 of 5 stars 1,967 reviews Staybridge Suites Times Square -... 4.5 of 5 stars 2,173 reviews DoubleTree Suites by Hilton Hote... 4.5 of 5 stars 2,975 reviews
Show Prices ABS:HotelCheckRates-d93457?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d208453?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1465162?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93352?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 435 hotels in New York City, ranked by popularity

Been to Hilton Garden Inn Times Square? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn Times Square

Also Known As:
Hilton Garden Inn Times Square Hotel
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton
Address: 790 Eighth Avenue, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#19 Family Hotels in New York City
#24 Business Hotels in New York City
Price Range: $$$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Hilton Hotels, Agoda, Tingo and Venere so you can book your Hilton Garden Inn Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Times Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn Times Square
Enter dates & see best prices* (from our partners)
Show Prices