I stayed here for 5 nights over St Patrick's weekend on recommendation that it was a great hotel, Irish owned etc. Seemed ideal. And apart from most of the staff it was.
Great location, can't fault that - right next to GCS so you can get anywhere around Manhattan from there, obviously.
Anyway - the hotel was nice enough - a bit dated, but then again so is everything in New York - I love this city and go about twice a year to stay with family usually, but this time I wanted to have a hotel for a change.
I expected a big Irish hearty stay, but just got miserable looking, rude staff who just had the same attitude with me asking a question as if I was asking a bagel delivery driver his thoughts on thermo nuclear wave patterns. Needless to say, they were a bit rude. My Irish passport did not give me any special treatment... when I asked how to restart a film that I paused the same day, the receptionist snapped "well did you try pressing the play button?" I waited for the smile... here comes the joke... more silence... no smile, and his frown continued awaiting my answer... it was a real question!! And I paid over $300 a night to be treated like an idiot?
So that's that - expensive and impolite to the point of arrogant - and by no means a reflection of anything Irish if that is your aspiration during your stay - I was really disappointed - but like anything in life I would like to finish on a positive note: The adjoining bar is reasonably Irish by theme and nature, which was nice and the food was very good... try the Full Irish breakfast. I've also rated as 'average' - seemed a bit harsh to say poor or terrible... maybe the staff were just pi$$ed that they had to work on St Patrick's weekend!!
Dean, Geneva, Switzerland.
- Official Description (provided by the hotel):
- The central location and attentive service distinguish the Fitzpatrick Grand Central. ... more less
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- Also Known As:
- Hotel Fitzpatrick Grand Central
- Fitzpatrick Hotel New York