We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A nice surpise” 4 of 5 stars
Review of The Bentley Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added The Bentley Hotel to your Saves list
The Bentley Hotel
4.0 of 5 Hotel   |   500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065 (Upper East Side)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #252 of 466 Hotels in New York City
Dallas, Texas
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“A nice surpise”
4 of 5 stars Reviewed July 28, 2014

We needed to be close to the Animal Medical Center and they recommended their next door neighbor The Bentley Hotel. We were only there for 1 night but found the location (1st Ave & 62nd) a good spot on the East side, the rooms have been refreshed and are very clean with a trendy vibe. The staff was extremely helpful and they had a cool little Hotel Bar. I recommend this hotel for the price, the only fault I could find was street noise but that is to be expected in NYC.

Room Tip: Great views of the East river.
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
2 Thank HI1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, General Manager at The Bentley Hotel, responded to this review, July 30, 2014
Dear HI1959,

Thank you for taking the time to post a detailed review from your most recent stay at The Bentley Hotel. I am glad you enjoyed your experience and had a chance to visit our Lobby Bar. It is the perfect place to enjoy a cocktail before or after an evening in our great city. At The Bentley Hotel our amenities and outlets are all designed for the comfort and convenience of our guests. In addition, many of our rooms offer a phenomenal view of the 59th Street Bridge and East River. I am glad you found our hotel and look forward to welcoming you back to The Bentley the next time you visit New York.

Sincerely,

Joseph Rauer
General Manager
gm@bentleyhotelnyc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,384 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

Very nice and helpful staff. Chairs in rooms are orange and ancient. Lamps are big and dim. Beds are comfortable. TV was fuzzy. Wifi cost about $13 for 24 hours. Wifi is free everywhere but expensive hotels. Why is that?

  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with this hotel

Helpful?
1 Thank Joanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, General Manager at The Bentley Hotel, responded to this review, July 30, 2014
Dear Joanne G,

Thank you for taking the time to post a review from your recent stay The Bentley Hotel on Trip Advisor. We welcome all guest feedback as it gives us an opportunity to improve the product and service we offer. We will take note of your feedback on the room and address immediately. Please contact me directly at gm@bentleyhotelnyc.com
if you would like to discuss your experience or if you need any assistance. I hope we have an opportunity to welcome you back to The Bentley Hotel.

Sincerely,

Joseph Rauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merrick, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

Our stay at The Bentley was simply amazing! The views were gorgeous, the rooms were very nice and clean, and the staff was very friendly and helpful! Everything made for a wonderful stay! We will definitely be back! I highly recommend it for anyone looking to stay in NYC!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with this hotel

Helpful?
2 Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, General Manager at The Bentley Hotel, responded to this review, July 30, 2014
Dear James L,

Thank you for the review from your recent stay at The Bentley Hotel. It is great to see that you enjoyed your experience and that you found your room to be comfortable and clean and the service of our friendly staff met your expectations. We are lucky to have a team committed to providing excellent guest service. We appreciate the positive review and recommendation. Thank you for staying at The Bentley Hotel.

Sincerely,

Joseph Rauer
General Manager
gm@bentleyhotelnyc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 28, 2014

Staff- Very helpful and welcoming. No complaints

Room- Clean, comfortable, very close to the river

Location- 20 minute walk to central park. Close to subway stations. Cheap cab rides to anywhere in Manhattan. Felt very safe walking near the hotel.

All around great place to stay.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Sabrina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, General Manager at The Bentley Hotel, responded to this review, July 30, 2014
Dear Sabrina S


Thank you for the great feedback on Trip Advisor. I am thrilled you enjoyed your experience and the view from your room. Our Housekeeping staff works hard to provide a clean and comfortable environment for our guests. It is refreshing to hear recognition for their efforts. Thank you for staying with us and we look forward to welcoming you back to The Bentley Hotel.

Regards,

Joseph Rauer
General Manager
gm@bentleyhotelnyc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

The folks at the front desk were friendly and helpful. I loved the room that overlooked not only the unique bridge, but also the water as well. I slept well in the king sized bed. The room was clean. The shower was unique, but it worked for me. I also liked the fact that it was in the heart of the city. It was a good experience.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, General Manager at The Bentley Hotel, responded to this review, July 30, 2014
Dear Angela W,

Thank you for taking the time to post a review from your most recent stay at The Bentley Hotel. It is awesome to hear that you enjoyed the location of the hotel and that our front office team had a positive impact on your experience. We are lucky to have a staff of genuine and humble people all committed to providing quality guest service. We are here 24 hours a day to assist with any request. As you know, many of our rooms offer a breathtakingly unique view of the 59th Street Bridge and East River. Thank you for the great review and we hope to see you again soon.

Regards,

Joseph Rauer
General Manager
gm@bentleyhotelnyc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aventura
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2014

Greeted very nicely, first impression Very clean,As we were tired from travelling, we went straight to bed. In the morning asked to be moved for a better room, no hesitation, moved to a bigger room at no extra charge. Staff are extra nice and helpful.. We will definetly come back and highly recommend The Bently Hotel NY.

  • Stayed July 2014
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Walid T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, General Manager at The Bentley Hotel, responded to this review, July 28, 2014
Dear Walid T,

Thank you for the great feedback on Trip Advisor. I am thrilled you enjoyed your experience and the service of our team. First impressions are very important. Our Housekeeping staff works hard to provide a clean and comfortable environment for our guests. It is refreshing to hear recognition for their efforts. It is also great to see that our front desk team was able to find a spacious and comfortable room after your arrival. Thank you for staying with us and we look forward to welcoming you back to The Bentley Hotel.

Regards,

Joseph Rauer
General Manager
gm@bentleyhotelnyc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 25, 2014

The Bentley is a BOUTIQUE hotel. If you keep that in mind, you won't be disappointed.

Do they do things the same as a chain? NO.
Do you get free wi-fi and free crappy coffee in your room? No.
Is the bathroom small (but manageable)? Yes.
Does it have a TV that works and enough outlets in the room? Yes!
Is it a Ritz Carlton? No -- but then again, it is not trying to be one, and it sure blows a Courtyard out of the water.

This is not a frequent flier/business person's cookie cutter hotel that looks the same in every city you go to for your work meetings. This is a hotel for someone who wants a cool room in a real neighborhood in NYC that does not hover over Times Square. But, it is a high rent district, so some things are not included in the room like they are in big box brands, and it is NY, so expect to pay more for EVERYTHING. This is no different than any other hotel in the city. Another reviewer complained that a large bottle of Fiji Water was $8. Everything is at your fingertips out the front door, so if you want the one on your nightstand, you're paying for the convenience.

By NY standards, the suites are HUGE. The bed is comfortable, the view is great, the water pressure in the shower is good.

(Hint: the water has to travel up X number of floors, so plan ahead ---turn it on, in TUB mode, about 5 minutes before you want to get in and let it run~~ then when it's hot, flip on the shower. Had I just gotten in immediately and tried to bathe, I would have thought there was no hot water. Plus, opening the spigot all the way to "9 oclock" was actually too far, "Hot" was at about 11 oclock on the handle. Once I figured out the secret, I had a nice hot shower. I read one reviewer's comment that the pipes made an awful noise. Once the hot water was running and I could play with the handle, I got that noise to stop. It's an older office building that was converted into a hotel so from a plumbing standpoint, it makes sense that it might take a while for the hot water to get up that far. I only bring this up because some people walk into a hotel and then rip it apart if it wasn't just built yesterday and has some quirks). I tilted the shower head down a little bit and took a perfectly normal shower without flooding the bathroom (also as another reviewer mentioned. Not quite sure what they were doing in there!!)

The hotel is located near TONS of good restaurants including a great diner, so I don't understand why it's a big deal that the hotel's breakfast isn't good. This is NY! Go out and explore! If you're really a creature of habit, there's a SBux less than a block away, and the Food Emporium under the bridge has an ILLY coffee bar (a block and a half). I had Tapas, Sushi and Thai food and walked past Italian, Deli and barbeque without even breaking a sweat (and it was 90 degrees outside).

The bed is comfy, the A/C worked, the door locked, nice robes in the closet, housekeeping came when I called, the front desk was friendly, the place was spotless. Truly, what else do you need?

Tip: There's a brand new bidding (name-your-price) site just for boutique hotels that they're listed with~~you can use it if you're coming in on short notice (less than a month away) and score a pretty good savings.

Room Tip: Stay higher up to cut down on the street noise, and use the free earplugs they leave you in the bath...
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
4 Thank OneGreatSmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph R, General Manager at The Bentley Hotel, responded to this review, July 28, 2014
Dear OneGreatSmile,

Thank you for the detailed and thoughtful review from your recent stay at The Bentley Hotel. Wow, you could be a travel writer. I am sure the Trip Advisor community will appreciate your comments and find the review quite useful. We encourage our guests to do all the necessary research before choosing a hotel so that they may select the right one for their needs. At The Bentley Hotel we offer spacious, well-appointed rooms (many of which have phenomenal views of the East River and 59th Street Bridge). In addition, we have a lobby bar where we brew Starbucks coffee in the morning and in the evening provide full cocktail service. We also are lucky to have a staff of humble people all committed to providing genuine and quality guest service. If you should ever need assistance at The Bentley, please contact me directly at gm@bentleyhotelnyc.com. Thank you for the great review and we hope to welcome you back to The Bentley Hotel soon.

Regards,

Joseph Rauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these New York City hotels
Manhattan
The Marcel at Gramercy
The Marcel at Gramercy
#195 of 466 in New York City
4.0 of 5 stars 2,149 reviews
Midtown
Row NYC Hotel
Row NYC Hotel
#305 of 466 in New York City
4.0 of 5 stars 8,149 reviews
Midtown
Pod 51 Hotel
Pod 51 Hotel
#226 of 466 in New York City
4.0 of 5 stars 3,986 reviews
Show Prices
Show Prices
Show Prices
Midtown
Wyndham New Yorker Hotel
Wyndham New Yorker Hotel
#283 of 466 in New York City
4.0 of 5 stars 8,609 reviews
Midtown
Ameritania Hotel
Ameritania Hotel
#155 of 466 in New York City
4.5 of 5 stars 3,268 reviews
Upper West Side
Empire Hotel
Empire Hotel
#343 of 466 in New York City
3.5 of 5 stars 4,055 reviews
Show Prices
Show Prices
Show Prices

Been to The Bentley Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#106 Business Hotel in New York City
#162 Luxury Hotel in New York City
#184 Family Hotel in New York City
#193 Romantic Hotel in New York City
Price Range (Based on Average Rates):
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Official Description (provided by the hotel):
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Regatta Hotels, EasyToBook, Travelocity, HotelsClick, Odigeo, Cancelon, Jetsetter and Cheap Tickets so you can book your The Bentley Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing