I had a decent experience at the Bentley. The entire hotel staff did make every effort to accommodate all of my needs, including my request to remove the wine from and to restrict my ability to access the alcohol in the room. In particular, I appreciated the professionalism and friendliness of the doormen and the housekeepers. For the most part, I felt welcomed by everyone and that did make my stay there enjoyable.
However, while I thought the size of and the amount of the furniture provided in the room were adequate, the amenities left a lot to be desired. The cable service experienced several interruptions and the air conditioning failed to cool the entire space, particularly during the latter half of my stay when the outside temperatures reached over 90 degrees. Also, it cost over $30 to access the Internet for only three days. I was surprised that there was no complimentary WiFi service, which was available at other NYC hotels at which I have stayed.
I would consider staying there again, even though its location was not very convenient to the city's main attractions. However, next time I will be sure to request a room on one of the higher floors, well above the sixth, as others have recommended.
- Official Description (provided by the hotel):
- Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more less
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- Also Known As:
- Bentley Hotel Nyc
- Bentley Hotel New York City
- Bentley New York City
- Hotel Bentley New York