Our stay at the Bentley was nice enough - the room was actually quite clean and nice and the location of the hotel was very convenient for our purposes. It was easy to drive in and park (there is a garage around the back of the hotel), but it was also an easy walk to the subway to get to all the places we needed to be.
However, the service definitely left us a bit disappointed. When we arrived, no one greeted us and once we got up to the room we had to call for linens for the pull-out bed (though the room had clearly been booked with the intent of using this). Finally, the day we checked out, we were not offered a receipt and when we requested it, we realized we had been hit with a number of erroneous mini bar charges. We hadn't touched a thing! The staff took care of it, but did not seem apologetic or concerned about it.
All in all, I'd probably give it another chance, but wasn't blown away.
- Official Description (provided by the hotel):
- Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more less
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- Also Known As:
- Bentley Hotel Nyc
- Bentley Hotel New York City
- Bentley New York City
- Hotel Bentley New York