We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

On The Ave Hotel: Traveler Reviews

4.0 of 5
2178 Broadway, 222 West 77th Street, New York City, NY 10024 (Manhattan)
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Price
Trip Advisor Saves you $$
On The Ave Hotel
Ranked #151 of 433 hotels in New York City
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

2,586 reviews from our community

Traveler rating
    1,118
    988
    252
    138
    90
See reviews for
Families
431
 
Couples
827
 
Solo
274
 
Business
437
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cape Town
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great stay at On the Ave”
4 of 5 stars Reviewed October 21, 2010

We stayed at On the Ave for four nights from 08 Oct to 12 Oct 2010. We took three rooms in all, two being panoramic deluxe rooms and one a twin bedded room. Myself and my partner stayed in one of the panoramic deluxe rooms on the fourteenth floor with a channelled view towards the Hudson River.

I generally never book a standard room at any hotel as I always worry about the lowest price rooms. By booking a panoramic deluxe room I had hoped for a larger room but as the room had a small terrace and was reasonably well equipped we were quite happy. The rooms do not have safes which I missed and meant we had to carry our valuables everywhere with us. Our carpeting was also dirty and / or stained, but these were the only two criticisms we had. Generally the staff were really friendly and helpful and we loved our stay.

It was quite clear that the management cared for their guests and I thank them for making our stay so comfortable. I had read previous reviews about slow lifts but we were on holiday so we didn't really find the lifts a big problem. If I was rushing to a meeting then maybe I would have stressed a bit as the doors do take time to open and close.

The location is great and there are plenty of place to eat in the area.

We will be back, thanks again On the Ave - you are doing a great job.

  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Pikkewynct for New York City
Ask Pikkewynct about On The Ave Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msegev, Front Office Manager at On The Ave Hotel, responded to this review
October 27, 2010
Dear Pikkewynct,

Thank you for giving us your feedback regarding your stay. We will definately take your comments into consideration, and appreciate your suggestions. We look forward to hosting your stay. Thank you for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
“Home Away From Home”
4 of 5 stars Reviewed October 18, 2010

I had to spend two weeks in NYC in September and previously, in the summer, I was there three weeks (Also at ON THE AVE HOTEL). The staff was so nice and helpful that when I came back to the hotel in the evenings it felt like I was coming home to a condominium or rental of my own.

My only disappointment was not being able to watch movies, though the TVs were beautiful, large, flat screens. I think I could have asked for a DVD player.

There used to be a restaurant attached to the hotel and I hope another real good one opens soon. There are plenty of great places to eat in the area and for breakfast one can go to the Manhattan Diner across the street.

New York is expensive in general, but I believe the hotel rates are competitive.

If you go, enjoy!!!

  • Stayed September 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask belgli about On The Ave Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msegev, Front Office Manager at On The Ave Hotel, responded to this review
October 27, 2010
Dear Belgli,

We greatly appreciate your taking the time to give us such a wonderful response. It is always great to hear these comments from a loyal guest. We look forward to hosting your next stay. Thank you for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
2 reviews
“Very nice, from the moment we walked in until we checked out.”
5 of 5 stars Reviewed October 17, 2010

My husband and I stayed at OTA in early September. The staff couldn't have been more helpful. They were genuinely nice and a huge help with unloading all of our stuff and transporting it to our room while my husband focused on parking our vehicle. The room was super nice and the size was perfect for us. Not too small, as you sometimes run into in NYC hotels. The location was also great - within walking distance of bars, restaurants and shopping. We would definitely stay at OTA again.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Foreeta about On The Ave Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msegev, Front Office Manager at On The Ave Hotel, responded to this review
October 27, 2010
Dear Foreeta,

We appreciate your positive comments toward our staff and accomodations. I am glad to hear that you thoroughly enjoyed your stay. Please be sure to stay with us during your next visit to New York city. Thank you for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Spectacular service”
5 of 5 stars Reviewed October 16, 2010

I stayed with On the Avenue on September 23rd and on September 27th 2010 and my experience began well at the beginning. Initially, I had a reservation problem and Tasha Soto who was working at the front desk provided professional, courteous and prompt service. Her assistance was not only productive but also reassuring and her congenial personality made me feel relaxed and welcomed. The room was clean, spacious and quiet. In all, I highly recommend this hotel to anyone who lives in the US and abroad. The staff at on the avenue especially Tasha Soto were top notched.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jkeeo74 about On The Ave Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msegev, Front Office Manager at On The Ave Hotel, responded to this review
October 27, 2010
Dear Jkeeo74,

Thank you so much for your positive feedback in regard to our staff. Your comments have been passed on to Tasha, and were very much appreciated. We look forward to hosting your next stay. Thank you for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amersfoort, The Netherlands
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“First acquaintance with N.Y.C. couldn't have been better!”
5 of 5 stars Reviewed October 16, 2010

In September 2010 my wife and I visited New York City for the first time and decided, after an exhausting search amongst hundreds of hotels on the internet, to choose for On The Ave.
On of the reasons was the presence of rooms with a balcony, which is rare in N.Y.C.
The taxi-driver who drove us from J.F.K. all the way to W.77th street knew all about On The Ave, although he advised us to pronounce it slower and more melodious, the Afro-American way.
Our love for N.Y.C and it's inhabitants was born in this cab and never decreased during our 6 days stay.
Our room wasn't ready yet when we arrived, but the staff noticed our disappointment and we immediately had the disposal of a temporary room to have a rest.
When our room with balcony and Hudson-views was ready, we came upon a box of chocolates and a written card with apologies for the inconvenience.
The room was no less than predicted on the internet: spacious for N.Y.C. standards, clean with a large balcony and the promised Hudson-view.
The staff was helpful and polite, the upper floors gave the opportunity to sit outside on a terrace to admire city views.
The location was perfect for us: near Central Parc, Underground, Starbucks and the Westside Market to buy food if we didn't want to eat outside.
Yes we will visit New York AND On The Ave again!

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask traveler21820 about On The Ave Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msegev, Front Office Manager at On The Ave Hotel, responded to this review
October 27, 2010
Dear Traveler21820,

Thank you for this response. I am glad to hear that you thoroughly enjoyed your New York City experience, and that we were a part of it. We look forward to hosting your next stay. Thank you for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Lucerne Hotel
Great value on a similar hotel
New York City, NY
4.5 of 5 stars 997 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New York City
Family-friendly
Casablanca Hotel Times Square
Casablanca Hotel Times Square 4.5 of 5 stars 2,606 reviews
Romantic
Library Hotel
Library Hotel 4.5 of 5 stars 1,884 reviews
Luxury
Langham Place, Fifth Avenue
Langham Place, Fifth Avenue 4.5 of 5 stars 626 reviews
Good for business
Pod 51
Pod 51 4.0 of 5 stars 2,851 reviews
Show Prices ABS:HotelCheckRates-d113317?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d224221?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1776857?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d93358?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these New York City hotels
The Lucerne Hotel 4.5 of 5 stars 997 reviews Hotel Belleclaire 4.0 of 5 stars 1,607 reviews Hotel Beacon 4.5 of 5 stars 1,517 reviews Excelsior Hotel 4.0 of 5 stars 902 reviews
Show Prices ABS:HotelCheckRates-d99281?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93390?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93338?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93334?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 433 hotels in New York City, ranked by popularity

Been to On The Ave Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about On The Ave Hotel

Also Known As:
Hotel On The Ave
Ave Hotel
Ave
On The Ave Manhattan
Ave Hotel New York
Address: 2178 Broadway, 222 West 77th Street, New York City, NY 10024
Region: United States > New York > New York City > Manhattan , Midtown , Upper West Side
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
#57 Romantic Hotels in New York City
#89 Luxury Hotels in New York City
#112 Family Hotels in New York City
#126 Business Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TIG Global, Travelocity, Expedia, BookIt.com, Hotels.com, Orbitz and Tingo so you can book your On The Ave Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage On The Ave Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
On The Ave Hotel
Enter dates & see best prices* (from our partners)
Show Prices