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“Thanks for a great weekend!” 5 of 5 stars
Review of NYLO New York City

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NYLO New York City
4.0 of 5 Hotel   |   2178 Broadway, 222 West 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel) (Manhattan)   |  
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Ranked #66 of 456 Hotels in New York City
Chelsea, Alabama
Reviewer
4 reviews 4 reviews
“Thanks for a great weekend!”
5 of 5 stars Reviewed yesterday NEW

I booked this hotel because it is near the Beacon Theatre and was thrilled with the comfort, service and location. The staff were all friendly and helpful. Thank you Greg for arranging cat service to the airport. The rooms were roomy, clean and very quiet, even on the 2nd floor overlooking Broadway. The neighborhood had a lot to offer and was a very easy walk to several subway stations, the park and the Natural History Museum. I would definitely stay there again.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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970 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fantastic! We have stayed at NYLO a dozen times, great staff, awesome service and a nicely done renovation! We get treated so well and we appreciate it that we keep coming back and staying loyal to NYLO. The entire staff try very hard to please you and are very helpful. The location is amazing! Lenny(doorman) is exceptional at his job! All the doorman, Robert and Cris are so professional and eager to help. Front desk people are amazing, will upgrade at no extra charge when space is available. My reservation person, Zenaida was so helpful, professional and eager to make the process run smooth! Love NYLO!

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkton, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel each time I'm in NYC for the past seven years. I travel with a few friends for a girls trip and we love the location! Just a 5 minute walk to Central Park and the 72nd St. Subway, which allows us to take the #2 express train to the midtown within minutes! The staff is wonderful! Joana, Lenny, Chris and all the staff go out of their way to make our stay enjoyable. Rooms are clean and spacious ( for NYC). The beds are so comfortable and the linens high end!!
The hotels has two common balconies with lots of seating to enjoy the beautiful views of the city. You will not be disappointed!

Room Tip: Ask for a view of Broadway or 77th street. The front desk is always accommodating on providing compl...
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  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is my third trip to NYLO. We came last Fall with our teenage son to visit our daughter at Fordham. In April I arranged for all my sisters, nieces, daughter and cousins and aunts to stay here while we ran the More Magazine Women's Half Marathon in Central Park. The staff was incredibly accommodating arranging for microwaves and mini fridges in our room so we could make early breakfast the day of the race. The young ladies all loved the hip vibe and style of the hotel. RedFarm is not to be missed, best fresh Asian food! We just visited NYLO again this weekend in October. We love the neighborhood. You can run in Central Park, have coffee Sundays at The Columbus outdoor market, make your way to the Museum of Natural History and enjoy a terrific dinner at Coppolla's Italian restaurant just around the corner. The hotel rooms have always been clean and spacious, beds incredibly comfortable, free wifi is great and the bar downstairs is awesome. Best of all, the staff is so friendly and welcoming. Can you tell I love this hotel?

Room Tip: Our room was facing east towards an empty lot. It was very quiet for a city hotel, fourth floor and...
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  • Stayed October 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

NYLO was a great stay in the Upper Westside. There are two access elevators for the West and East tower. My room was on the 11th floor on overlooking Broadway and was quiet enough. The lobby has a nice bar if you need a drink after a long day, or a quieter "library" type room with quieter spaces to work or meet. There are also computers available if you need to check email or restaurant reviews.

My only complaint, and this is personal preference only, is that the bed mattress was too soft. You can spend a week here eating each meal at one great spot after another. I'd stay here again.

NB: Wifi is included if you book direct. It is extra if you are booking through a third party site.

  • Stayed October 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very thankful to the friendly & helpful staff for easy & welcoming check-in/check-out and for the lovely, clean, quiet room. Liked staying in the area very much. One of my best hotel experiences in NY. Will be back!

  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

Oct 24-the 27th
Great Staff, Clean Rooms, Comfy Bed, we were in a corner King with a far off view of the Hudson Rive r# 830.. large … and very comfortable.
CVS across the street… easy cab access by wonderful Bell Staff. Bartenders were bright helpful and always smiling> { See and Roberto } Front Desk was always happy to help .
Attached restaurant was great for Brunch on Sunday.
We will stay here again..

Room Tip: we were on the Broadway side.. and the windows keep the room silent
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NYLO New York City

Address: 2178 Broadway, 222 West 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel)
Location: United States > New York > New York City > Manhattan , Upper West Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#18 Business Hotel in New York City
#44 Best Value Hotel in New York City
#47 Luxury Hotel in New York City
#52 Family Hotel in New York City
#81 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 285
Official Description (provided by the hotel):
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York

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