Often, the measure of how good a hotel is does not come from a perfect stay, but from how a problem is handled by the staff. We were in town for a very busy weekend in NYC, with the Global Citizens concert and the UN General Assembly happening over the weekend. We checked in Friday for a 2 night stay. We had a slight issue with our room. Although the hotel was booked solid for the weekend, the staff found us a new and upgraded room the next morning. They couldn't have been more friendly and helpful in trying to address our issue and offering the upgrade. The room was comfortable (standard room cozy and typical for a NYC hotel room, upgraded room spacious and very comfortable), beds were perfect, views were great, decor was very nice. We joined friends on the 16th floor in the Penthouse Suite for drinks before the show we attended, and the room and view were spectacular! The lobby was comfortable, we utilized both the "living room" area and the small bar area and enjoyed our time in both areas. Our only complaint was an early last call in the bar on Saturday. When staying uptown we will definitely return!
- Official Description (provided by the hotel):
- NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more less
- Reservation Options:
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- Also Known As:
- Hotel On The Ave
- On The Ave Hotel
- On The Ave Manhattan
- Ave Hotel New York