From the outrageous rates,to the rooms that are the size of a coffin,and the staff that is very unaccommodating,this hotel was a nightmare.The one thing that was good about this hotel,was everything in the room was within arms reach.Beware,hotels in downtown NYC are price gouging due to super storm Sandy.Prices are triple,if not more for a room.Disgusting

This hotel came highly recommended. The location couldn't be better - close to Central Park, Lincoln Center, American Museum and tons of great restaurants. Our room (two double beds) was a bit bigger than average for New York. but.............it faced a construction site where the work began at 6:30 AM! When I mentioned this to the desk person, he just shrugged. Oh well. Bed was very comfortable and the room was clean but for the carpet, which was full of stains and pretty uninviting. I stay in New York a lot and this just wasn't a $400 a night experience. (The base room rate of under $300 very quickly escalates to $400 with tax, wi-fi fee and a charge for an extra bed.)

We enjoyed more than a week's stay in this very nice hotel with a fine view of the Hudson River from the balcony. The neighbourhood nice with good restaurants and the famous Zabar's is a few blocks away. Easy access to the underground and caps around all the time.

If you're looking for a boutique hotel experience in NYC, this hotel is a good choice. Location is excellent. Front desk staff were very nice as were the bellmen. Rooms are modern decor, fairly small, but very nice and comfortable. Only negative comment: concierge seemed bothered by our questions and was pretty non-responsive. Only "New York attitude" we found on our entire trip and it was disappointing to receive it from OTA staff. Nothing that couldn't be overcome with an iPhone and some direct searching. All in all, would definitely consider staying here again.