I found the service to be excellent and very accomodating. It is a good UWS hotel for Sabbath observers.

Every year I trave to New York for the Auto Show and I've experienced many hotels in the city. On The Ave was recommended by a friend so I gave it a shot. It was great! The rooms were clean, very modern, and the bed was extremely comfortable. All of the employees were extremely professional and helpful. I needed some tailoring done while here, and they directed me to a local place that did a great job, fast.

The General Manager of the hotel, Mrs. Segev, was especially helpful in arranging transportation and recommending some great restaurants for my clients.

About the only complaint I have is that the elevators are slow, but I can live with that if I can get service like this at reasonable rates.

I stayed at On the Ave not knowing what to expect as the hotel my colleagues were staying in was booked. I was very pleasantly surprised. My hotel was much better. Staff helpfully upgraded me and I enjoyed the terrific details in the room as well as outdoor balcony. The walkable factor was also key; it is nice to be able to get both a walkable and urban feeling hotel without having to sacrifice on the quality of the room. I had recently stayed in a very large "business" oriented hotel in NYC that took about 15 minutes to exit from based on the sheer scale. I would recommend this hotel again especially to business travelers who need an efficient place to work but also want to be able to get out and walk around freely.

My husband and I stayed at OTA this past week, while our teenagers stayed with Grandma. By the time I got around to making reservations the premium rooms (second step up) were sold out, so we booked a standard king. I'm glad to say I can even recommend their "lowliest" option. The room was so small that there was only room for the bed, two nightstands, a very narrow worktable against the wall (with chair), and a small fridge (with a flat screen TV on the wall), However, the bed and linens were comfortable, the fridge was stocked with interesting (though quite over-priced) snacks and drinks, and the bathroom (and shower) were good-sized by NY standards (which was helpful as we are also "good-sized" ). There was a single window, but it was a tall one with a lovely view of the art deco building opposite, and the additional room lighting was great. The whole room seemed cool and fresh and it was very, very clean; with a friendly maid who seemed available no matter what time we left the room (from 9 am to 2 pm). We were placed on the 7th floor facing Broadway, but there was very little street noise. And, as mentioned by others before, the location can't be beat. My DH brought back breakfast every morning from the European Bakery, which had wonderful bagels and croissants. And in addition to the convenience of public transport, we never had to wait longer than 3 minutes for a taxi either at the hotel or on the corner of 77th and Broadway (about 50 feet away), even in the rain. Finally, I think the hotel is a very good value, especially for the areas we were looking at (Upper East and West Sides). With AAA rates, it was well under $300/night (would have been under $250 except for Saturday rate). For the two of us, I think we have a new "favorite place to stay" in New York City. We'll just go for the slightly larger rooms next time.