My teen daughters and I stayed at The Lucerne for four nights. Not one complaint. Comfy beds, great water pressure, accommodating staff, great location. We LOVED staying on the upper west side. The 1 train is steps away, and it was like coming home to your peaceful abode after bustling Times Square. Our room was spacious, with a water view. Can't say enough about how pleased we were with our experience at Lucerne.