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“A Nice Experience!” 4 of 5 stars
Review of The Lucerne Hotel

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The Lucerne Hotel
4.0 of 5 Hotel   |   201 West 79th Street, New York City, NY 10024 (Upper West Side)   |  
Hotel amenities
Ranked #76 of 468 Hotels in New York City
Certificate of Excellence
Oklahoma City, Oklahoma
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“A Nice Experience!”
4 of 5 stars Reviewed March 23, 2014

Recently, our family rented two rooms for 4 nights for a family gathering of 8 persons, 3 of which were small children. We thoroughly enjoyed our visit, and would return again. Staff was exceptional, rooms were comfortable, beds wonderful. Be sure and request a larger room because, for the same price, there seem to be 3 different sizes. The smallest of these is really small. We enjoyed the location on 79th and Amsterdam, close proximity to Central Park, American Museum of Natural History, Children's Museum of Manhattan, uptown and downtown subway entrances within a block. Very near the hotel were any number of small of delicious restaurants. To mention a few that we tried: Nice Matin, hotel ground floor, Blondie's (across the street, great for hot wings), Coppola's across the street (easy to miss, delightful inside), Vai, in the next block of Amsterdam. Never disappointed. Also, across the street: Duane Reade's pharmacy, and a small deli with great breakfast and lunch sandwiches and snacks to purchase. Very reasonable. Loved our stay!

Room Tip: Question room size. For the same price, there are a possibility of 3 sizes, depending on location i...
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  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (384)
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English first
Allentown, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 21, 2014

At ~5:30 pm, leaving for dinner, asked front desk for pillows to be placed under head of mattress, to elevate head of bed. Returned 3 1/2 hrs later, tired, ready for bedtime. Nothing done :( Called desk; an attendant brought pillows, REFUSED to help me (79 yo) lift head of mattress, to insert pillows under, despite my telling I had back sx. Rudely refused, walked out! VERY UPSETTING! Next morning, front desk mgr, Mr. Ross (?), offered a limpid "sorry", offered no amends ...his cold, cavalier "sorry" rang hollow & disingenuous! We, who travel extensively, had NEVER felt such indifference from a hotel management. I asked that mgr for someone in exec position to contact us. 3 1/2 week later....still waiting!

  • Stayed February 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona, United States
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed March 13, 2014

Stayed 4 nights and enjoyed the proximity to the Beacon Theatre and several of New Yorks best museums and restaurants too numerous to mention. The staff were welcoming and personable and great concierge. I will go back. Restaurant next door was excellent also.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 11, 2014

February in ice-cold NYC, what a great way to spend a holiday while based a block away from the museum of natural history, Central Park with its snow ladden fields and the Metropolitan Museum of Art. Great hotel, charm and excellent service, with an excellent adjacent restaurant. Cańt beat price/value/comfort. If worried about noise, just ask for a quiet room!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Edmonton
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 7, 2014

I stayed at the Lucerne March 2-6 while I was in NYC for a conference at Columbia University. It's just lovely! It's tucked away in what seems like a residential area, with easy access to awesome restaurants, the subway and some excellent shopping. It's only a few subway stops to some of the main attractions (Times Square, etc). It's an excellent value for what they offer.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 7, 2014

Stayed here with two girlfriends for one night at the end of February. The location was great and the hotel had great charm. The rooms were very clean and actually much larger than I expected. There was a seperate sitting area with a love seat, desk, and 2nd TV. The only bad thing was the noise. We were located right outside of the elevator, so I'm not sure if that was the reason or if the walls are just that thin, but you could hear everyone who walked down the hallway.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 5, 2014

Never stayed away from Times Square before but this boutique hotel was reasonably priced, with clean rooms and good bathroom (excellent water pressure!!!), and a block away from the subway. Would definitely stay here again!

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lucerne Hotel

Address: 201 West 79th Street, New York City, NY 10024
Location: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#12 Spa Hotel in New York City
#39 Family Hotel in New York City
#43 Best Value Hotel in New York City
#52 Romantic Hotel in New York City
#61 Luxury Hotel in New York City
#100 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Lucerne Hotel 4*
Number of rooms: 202
Official Description (provided by the hotel):
The Lucerne offers New York City visitors luxury accommodations in the heart of Manhattan's posh Upper West Side. The Lucerne's building is a treasured landmark built in 1904 that recently underwent a multi-million dollar renovation. The result is European-inspired architectural charm combined with sophisticated and modern accommodations. The Lucerne's guestrooms and suites represent the ultimate in comfort. Featuring full-size work desks, plush bedding, this luxury Manhattan hotel caters to your every need. Business and leisure travelers will appreciate The Lucerne's complimentary high-speed WiFi and printing services. It's no wonder then that The New York Times' review of The Lucerne proclaimed: "Service unrivalled." Enjoy breakfast, lunch, and dinner at the hotel's Nice Matin restaurant and sidewalk cafe, a popular destination beloved by both locals and tourists. Every Thursday evening, wind down with some wine during The Lucerne's complimentary wine hour, located in the hotel lobby. The Lucerne is just a short subway ride to Lincoln Center and walking distance of the American Museum of Natural History, The Children's Museum of Manhattan, Columbus Circle, Riverside Park, Central Park, and several fine restaurants, specialty boutiques, and cafes. ... more   less 
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Also Known As:
Lucerne Hotel New York City

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