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“A Nice Experience!” 4 of 5 stars
Review of The Lucerne Hotel

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The Lucerne Hotel
4.0 of 5 Hotel   |   201 West 79th Street, New York City, NY 10024 (Manhattan)   |  
Hotel amenities
Ranked #65 of 454 Hotels in New York City
Oklahoma City, Oklahoma
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
54 helpful votes 54 helpful votes
“A Nice Experience!”
4 of 5 stars Reviewed March 23, 2014

Recently, our family rented two rooms for 4 nights for a family gathering of 8 persons, 3 of which were small children. We thoroughly enjoyed our visit, and would return again. Staff was exceptional, rooms were comfortable, beds wonderful. Be sure and request a larger room because, for the same price, there seem to be 3 different sizes. The smallest of these is really small. We enjoyed the location on 79th and Amsterdam, close proximity to Central Park, American Museum of Natural History, Children's Museum of Manhattan, uptown and downtown subway entrances within a block. Very near the hotel were any number of small of delicious restaurants. To mention a few that we tried: Nice Matin, hotel ground floor, Blondie's (across the street, great for hot wings), Coppola's across the street (easy to miss, delightful inside), Vai, in the next block of Amsterdam. Never disappointed. Also, across the street: Duane Reade's pharmacy, and a small deli with great breakfast and lunch sandwiches and snacks to purchase. Very reasonable. Loved our stay!

Room Tip: Question room size. For the same price, there are a possibility of 3 sizes, depending on location i...
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  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,502 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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English first
Allentown, Pennsylvania
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 21, 2014 via mobile

At ~5:30 pm, leaving for dinner, asked front desk for pillows to be placed under head of mattress, to elevate head of bed. Returned 3 1/2 hrs later, tired, ready for bedtime. Nothing done :( Called desk; an attendant brought pillows, REFUSED to help me (79 yo) lift head of mattress, to insert pillows under, despite my telling I had back sx. Rudely refused, walked out! VERY UPSETTING! Next morning, front desk mgr, Mr. Ross (?), offered a limpid "sorry", offered no amends ...his cold, cavalier "sorry" rang hollow & disingenuous! We, who travel extensively, had NEVER felt such indifference from a hotel management. I asked that mgr for someone in exec position to contact us. 3 1/2 week later....still waiting!

  • Stayed February 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona, United States
Top Contributor
52 reviews 52 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 13, 2014 via mobile

Stayed 4 nights and enjoyed the proximity to the Beacon Theatre and several of New Yorks best museums and restaurants too numerous to mention. The staff were welcoming and personable and great concierge. I will go back. Restaurant next door was excellent also.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 11, 2014

February in ice-cold NYC, what a great way to spend a holiday while based a block away from the museum of natural history, Central Park with its snow ladden fields and the Metropolitan Museum of Art. Great hotel, charm and excellent service, with an excellent adjacent restaurant. Cańt beat price/value/comfort. If worried about noise, just ask for a quiet room!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 7, 2014

I stayed at the Lucerne March 2-6 while I was in NYC for a conference at Columbia University. It's just lovely! It's tucked away in what seems like a residential area, with easy access to awesome restaurants, the subway and some excellent shopping. It's only a few subway stops to some of the main attractions (Times Square, etc). It's an excellent value for what they offer.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 7, 2014

Stayed here with two girlfriends for one night at the end of February. The location was great and the hotel had great charm. The rooms were very clean and actually much larger than I expected. There was a seperate sitting area with a love seat, desk, and 2nd TV. The only bad thing was the noise. We were located right outside of the elevator, so I'm not sure if that was the reason or if the walls are just that thin, but you could hear everyone who walked down the hallway.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2014

Never stayed away from Times Square before but this boutique hotel was reasonably priced, with clean rooms and good bathroom (excellent water pressure!!!), and a block away from the subway. Would definitely stay here again!

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lucerne Hotel

Address: 201 West 79th Street, New York City, NY 10024
Location: United States > New York > New York City > Manhattan , Upper West Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#19 Spa Hotel in New York City
#39 Family Hotel in New York City
#47 Luxury Hotel in New York City
#50 Romantic Hotel in New York City
#68 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Lucerne Hotel 4*
Number of rooms: 250
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Also Known As:
Lucerne Hotel New York City

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