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“Clean, quiet hotel on Red line” 5 of 5 stars
Review of The Lucerne Hotel

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The Lucerne Hotel
4.0 of 5 Hotel   |   201 West 79th Street, New York City, NY 10024 (Upper West Side)   |  
Hotel amenities
Ranked #75 of 463 Hotels in New York City
Certificate of Excellence 2014
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Clean, quiet hotel on Red line”
5 of 5 stars Reviewed April 5, 2013 via mobile

We stayed at The Lucerne during tour of Columbia University. Hotel was clean and most importantly it was quiet! We slept soundly every night with no street noise or disruption from other guests. Hotel is convenient to Subway, which we ended up using exclusively during our trip. Staff was helpful and friendly!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,659 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (352)
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Oslo, Norway
Top Contributor
168 reviews 168 reviews
41 hotel reviews
Reviews in 59 cities Reviews in 59 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed April 5, 2013

We had booked using a special deals web site. When we arrived, the staff were about to give us a room of a lower category than we had ordered. I showed the email with the room type specified. In the meanwhile, my son excitedly chatted to the staff member about being in New York. So once she had looked into the matter, we were upgraded to a deluxe queen suite, with a separate room with a TV for my son. The room overlooked 79th St.

The main room had two double beds and a TV with a controller for Nintendo gaming at a fee. Next to the bathroom was a kitchenette with a fridge, microwave and hot drink maker. We visited during an unseasonably warm week, so we didn't need to use the AC, which was helpful as it seemed very noisy when we turned it on briefly. 

We were very comfortable during our stay, and felt well-attended. One minor problem was that the TV in second bedroom short-circuited twice when I tried to connect headphones to it. The staff dealt with this quickly, and ended up having to replace the TV.

The only major problem came when leaving. The concierge had booked us a car service, but it never turned up. The doormen kept a very close eye on us, and as time passed got very annoyed with the concierge on our behalf, who didn't know how to prioritize, and paid much more attention to a family booking theater tickets than tracking down, then cancelling, the missing car. He wasn't able to get a suitable replacement either. The two doormen who were now on our case hailed us a taxi. They also told us to talk to them directly the next time we needed transportation. So thanks to the doormen for making sure we didn't miss our plane!

Considering this wonderful location, the friendly staff, and the comfort of the room and bathroom, I would love to return. 

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 2, 2013 via mobile

Right between two subway stations, on the 79th St cross town bus route (very handy for getting to the Met and other UE Side galleries), brisk walking distance to Columbus Circle, close to Zabars for a breakfast coffee and plenty of nearby neighbourhood restaurants.

The hotel itself is nice - not the most modern of styles but all very good quality and in good repair. We had a superior king room which was pretty spacious and had a double aspect view down to the Hudson which was a really pleasant surprise. AC was pretty noisy so we turned it off. Not an issue in a chilly March but maybe worth thinking about if you stay later in the year.

Stayed March 2013, traveled as a couple
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Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2013

This is our favorite place to stay on the Upper West Side. Proximity to the Museum of Natural History is perfect not to mention Zabars, the subway, Barnes and Noble and a multitude of restaurants. We love Coppalla's Italian restaurant right across the street and we always have at least one meal at Nice Matin. Central Park is no more than a ten minute walk or go west to Riverside.

Room Tip: We like higher floors to avoid street noise. The staff happily accomodates our request for no feath...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plantation, Florida
2 reviews
5 of 5 stars Reviewed April 1, 2013

This is my fourth stay at the Lucerne Hotel. Staff is very friendly, the rooms are clean and the location is close to park, great restaurants and shopping. The restaurant next door Nice Matin is convenient and has great choices for breakfast, lunch or dinner. You should be able to charge your dining to hotel, somehow though.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gainesville, Florida, United States
1 review
5 of 5 stars Reviewed March 31, 2013

Would highly recommend travelers to this hotel. The location was great, close to subway, nice restaurants, and museums. Friendly neighborhood feel to the hotel and the location. The staff were super friendly and hospitable. The concierge gave us great advice on restaurants to visit, museums to go to and ordered our tickets in advance. Fitness center was clean and equipment was great.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison Wisconsin
Top Contributor
67 reviews 67 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 31, 2013

It can be difficult to find an acceptable upper West side hotel. The Lucerne is a decent, clean, well-appointed hotel that fits the bill. This is not a luxury hotel nor does it have the amenities of a full-service hotel but it was a good place to stay. The staff are very helpful. The Nice Matin restaurant is adjacent and serves the purpose of a hotel restaurant. The Nice Matin has a very nice bar and good food. We have eaten there previously because of its attractiveness. Close to the subway, great neighborhood. Many cafes, restaurants, bars are in very close walking distance. If you want to be upper west side, this is an excellent choice. We have stayed in the area before. We will return to the Lucerne.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lucerne Hotel

Address: 201 West 79th Street, New York City, NY 10024
Location: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Bar / Lounge Kitchenette Spa Wheelchair access
Hotel Style:
#13 Spa Hotel in New York City
#21 Best Value Hotel in New York City
#42 Family Hotel in New York City
#57 Romantic Hotel in New York City
#59 Luxury Hotel in New York City
#90 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Lucerne Hotel 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Lucerne Hotel New York City

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