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“Gem of a Hotel” 5 of 5 stars
Review of The Helmsley Carlton House

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The Helmsley Carlton House
680 Madison Ave., New York City, NY 10021 (Manhattan)   |  
Hotel amenities
Ranked #338 of 446 hotels in New York City
Yorkshire, England
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Gem of a Hotel”
5 of 5 stars Reviewed August 15, 2006

This hotel is great - have stayed in NYC a number of times and this far exceeds anything we have stayed in before in a similar price bracket.
The rooms are really spacious with sitting areas and kitchenettes - ours had been newly refurbished and was clean, bright and airy.
Would recommend a room to the rear of the Hotel avoiding the noise of Madison Avenue.
The hotel is close to subways and only one block away from Central Park, also lots of lovely restaurants within walking distance and being on Madison Avenue - shopping is on your doorstep.

  • Liked — Location
  • Tips/Secrets — Book a room to the rear of the building on a high floor to gain views of Central Park.
  • Stayed May 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 people have reviewed this hotel

Traveler rating
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    3
    2
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4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
A TripAdvisor Member
4 of 5 stars Reviewed April 18, 2005

This is a lovely hotel in a lovely location. We had 2 junior suites that were really spacious, 1 had a balcony overlooking central park which was a bonus, although the door didn't open fully so it was rather a squeeze to get on to it.
Rooms were really clean and the bed sheets changed daily.
Just a couple of minor complaints, the wallpaper in one of the bathrooms was coming off and the hairdryer in the other had fallen off the wall. Simple problems to fix but had been overlooked resulting in the bathrooms looking a tad shabby. All in all though very good, this was our fifth visit to New York and this was by far the best hotel. Would definately recommend

  • Stayed April 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed December 20, 2004

We had seven rooms at the Carlton House the weekend before Christmas. Our family consisted of 18 people. This was the finest hotel experience I have ever had in New York City, and I have stayed in many hotels in New York over the years. The staff was super -- everyone was friendly and helpful at all times -- we couldn't ask for more. The rooms were very nice. The hotel had contracted a minibus for us, and everything went like clockwork. Overall, a wonderful experience!

Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 17, 2004

My wife and I just recently spent our Valentine's weekend in NYC and stayed at the Helmsley Carlton House Hotel. The hotel is in a nice, quiet location on the upper east side of Manhatten one block from Central Park. The hotel itself makes you feel like you are living in a penthouse in this exclusive enclave. The hotel lobby was beautifully decorated and the staff was friendly and the most helpful.

We recieved a junior suite for what I believe was a a great price. The room was spacious and nicely decorated. All in all the hotel was the fitting piece to a perfect NYC weekend.

Was this review helpful? Yes 30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Helmsley Carlton House

Also Known As:
The Helmsley Carlton House Hotel
The Helmsley Carlton House Hotel New York City
Helmsley Carlton Hotel
The Helmsley Carlton Hotel
Address: 680 Madison Ave., New York City, NY 10021
Location: United States > New York > New York City > Manhattan , Midtown , Upper East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #338 of 446 hotels in New York City
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
Elegant, residential style all suite high-rise hotel on the Upper East Side, 1 block from Central Park. ... more   less 
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