I recently staying here with my wife and three children. I was extremely impressed with the service this hotel provides. The employees are exceptionally friendly and unpretentious. The employees especially in the gym/pool/spa make you feel welcome. I even called the manager while i was there to tell her how impressed i was and how they made my children feel welcome.
the rooms were spacious and well decorated with all the amenities you would expect. the rooms are indeed very expensive but for this you get a full service hotel and a great location.
my wife used the spa and she said it was one of the best treatments she had.
all in all....the stay was made 10x better by the employees and the nice facilities including the gym. the common areas are used by permanent residents of the trump tower and therefore they cater to people who are billionaires and demand the best. as a result, they treat the hotel guests very well also. i will certainly return to this hotel in the future and i thank the management for encouraging their employees to be so kid friendly and accommadating.