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Travel Inn Hotel New York: Traveler Reviews

2.5 of 5
515 W 42nd St, New York City, NY 10036 (Manhattan)
Hotel amenities
Travel Inn Hotel New York
Ranked #248 of 432 hotels in New York City
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1,091 reviews from our community

Traveler rating
    225
    572
    191
    57
    46
See reviews for
Families
300
 
Couples
160
 
Solo
32
 
Business
53
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Florida
1 review
2 helpful votes 2 helpful votes
“Disappointing”
2 of 5 stars Reviewed January 6, 2013

My husband and I stayed in this hotel about a month ago. We were supposed to have two double beds, and it said so on my itinerary, but upon arrival we were told they only had one room available. Okay, my parents were supposed to be coming with us but did not make it, so it was fine. To get out of the lobby and into the hotel, you have to walk through the outdoor parking garage and to a tiny beat up elevator. The room is what really made it awful for me. It smelled like an ashtray and was the size of a walk in closet. I went to talk to the guy at thr front desk, and he promised to move us to another rom the next day. He kept his word and called early in the morning, so I was very pleased with that, but even the new room was beat up. Clean, but in need of some serious renovating.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask FLTravelMonkies about Travel Inn Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MILO928, Public Relations Manager at Travel Inn Hotel New York, responded to this review
January 7, 2013
Thank you for your review of our property. I am pleased that our staff was able to act expeditiously and change you quickly. We are in the midst of a renovation and our elevators are first on the list as you can tell from our new lobby elevator. I do hope you give the Travel Inn a second chance and we wish you well in your travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
champaign
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“TERRIBLE!”
1 of 5 stars Reviewed January 5, 2013

Outdated noisey hotel with VERY LIMITED HOT WATER!!!! The first night we arrived at the hotel at 8pm. We entered our room and noticed it was outdated and could hear outside traffic. I was awoken at 7am with construction, opened the curtains only to see two train tracks running under our window. So I decided to take a shower....well after letting the water run for over 10 minutes it never got past luke warm. I called the front desk to ask if there was something special to do to get a hot shower and was told I needed to let the water run for awhile....well after 3 of us took a shower the hot water finally presented itself for the fourth person....I asked other customers staying at the hotel if they had hot water and they said no!
I think it would not be a good idea to stay at this hotel unless you were guaranteed a room facing inside and definately not in the cold months when aHOT shower is appreciated!

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
Ask elizabethchampaign about Travel Inn Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Not bad, not great”
3 of 5 stars Reviewed December 31, 2012 via mobile

Honestly, it was not bad. The hotel is close to Times Square and it is spacious. However, it needs some upgrading. It has really bad elevators and I had to walk around to the back of the building just to get to my room. Hotel staff was kind of rude and not knowledgable at all about the area. The rooms had barely any amenities. It is cheap, though, so you can't really expect five star service. Decent for it's value.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask mdeca009 about Travel Inn Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Great stay at Travel Inn”
5 of 5 stars Reviewed December 30, 2012

We stayed two nights at the Travel Inn and we enjoyed our stay. The rates were very reasonable (around $200/night). The room was modern, HUGE by New York City standards, clean and quiet. The best part was the free parking - pretty much the ONLY free parking at a hotel anywhere in NYC. Parking was not valet, and you could take your car in and out yourself anytime if you wanted. The location was great. We highly recommend it.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask TravelingPam about Travel Inn Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great location but desperately needs updated”
3 of 5 stars Reviewed December 30, 2012

The hotel was a very short walk from Times Square and right next to the bus station. The room was a double double, very clean and spacious but the entrance to the hotel and elevators etc was very old fashioned. I believe the upgrading was just beginning.
Female reception staff were rude and abrupt.
I would stay here again.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask edin_lee about Travel Inn Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MILO928, Public Relations Manager at Travel Inn Hotel New York, responded to this review
January 7, 2013
Thank you very much for your review and we are indeed in the midst of a small lobby renovation highlighted by our new elevators. I am sorry if our staff was curt with you in any way and I would ask you to call our Management office regarding this if you felt slighted in any way. We strive to have the best customer service towards our guests and take this very seriously.
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Additional Information about Travel Inn Hotel New York

Also Known As:
Travel Inn New York
Travel New York City
Travel Hotel New York City
Travel Inn New York City
Travel Inn Manhattan
Travel Inn Nyc
Address: 515 W 42nd St, New York City, NY 10036
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#198 Family Hotels in New York City
Price Range: $$$
Hotel Class:2.5 star (2.5*)
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