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“TERRIBLE!” 1 of 5 stars
Review of Travel Inn Hotel New York

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Travel Inn Hotel New York
2.5 of 5 Hotel   |   515 W 42nd St, New York City, NY 10036 (Hell's Kitchen)   |  
Hotel amenities
Ranked #305 of 449 hotels in New York City
champaign
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“TERRIBLE!”
1 of 5 stars Reviewed January 5, 2013

Outdated noisey hotel with VERY LIMITED HOT WATER!!!! The first night we arrived at the hotel at 8pm. We entered our room and noticed it was outdated and could hear outside traffic. I was awoken at 7am with construction, opened the curtains only to see two train tracks running under our window. So I decided to take a shower....well after letting the water run for over 10 minutes it never got past luke warm. I called the front desk to ask if there was something special to do to get a hot shower and was told I needed to let the water run for awhile....well after 3 of us took a shower the hot water finally presented itself for the fourth person....I asked other customers staying at the hotel if they had hot water and they said no!
I think it would not be a good idea to stay at this hotel unless you were guaranteed a room facing inside and definately not in the cold months when aHOT shower is appreciated!

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,336 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
3 of 5 stars Reviewed December 31, 2012 via mobile

Honestly, it was not bad. The hotel is close to Times Square and it is spacious. However, it needs some upgrading. It has really bad elevators and I had to walk around to the back of the building just to get to my room. Hotel staff was kind of rude and not knowledgable at all about the area. The rooms had barely any amenities. It is cheap, though, so you can't really expect five star service. Decent for it's value.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Massachusetts
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 30, 2012

We stayed two nights at the Travel Inn and we enjoyed our stay. The rates were very reasonable (around $200/night). The room was modern, HUGE by New York City standards, clean and quiet. The best part was the free parking - pretty much the ONLY free parking at a hotel anywhere in NYC. Parking was not valet, and you could take your car in and out yourself anytime if you wanted. The location was great. We highly recommend it.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2012

The hotel was a very short walk from Times Square and right next to the bus station. The room was a double double, very clean and spacious but the entrance to the hotel and elevators etc was very old fashioned. I believe the upgrading was just beginning.
Female reception staff were rude and abrupt.
I would stay here again.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MILO928, Public Relations Manager at Travel Inn Hotel New York, responded to this review, January 7, 2013
Thank you very much for your review and we are indeed in the midst of a small lobby renovation highlighted by our new elevators. I am sorry if our staff was curt with you in any way and I would ask you to call our Management office regarding this if you felt slighted in any way. We strive to have the best customer service towards our guests and take this very seriously.
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North Wales, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 28, 2012

This hotel is only a couple blocks from Times Square, less then two block from port authority bus terminal and the subway. Incase you are driving then the hotel also has free parking. The rooms were spacious and clean. The price was also reasonable compared to other hotels.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, PA
Top Contributor
653 reviews 653 reviews
62 hotel reviews
Reviews in 83 cities Reviews in 83 cities
2,824 helpful votes 2,824 helpful votes
5 of 5 stars Reviewed December 24, 2012

This hotel is a great bargain IF your schedule is flexible. During the Chrismas holidays, weekend rates are $300 per night (plus lots of taxes) but since we have a flexible schedule, we were able to book a room at $140 per night during the week - which is a very good rate when you consider parking is included.

Our room had a mini refrigerator and a microwave oven, which was handy for storing and heating leftovers.

This hotel is very well situated and you can walk just about everywhere if you have the mobility to do so. There are numerous overseas groups who book this hotel. Last year it was French and Germans - this year it was Spanish. It is VERY popular so it is important to book in advance.

The series Law and Order was being filmed while we were there, which created a very minor incovenince.

The hotel is very well run and clean. I would recomend it as a good alternative to the hotels which cost at least twice as much in New York. However, it is not the Ritz.

Room Tip: If you are a light sleeper, request a quiet location not facing 42nd St.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MILO928, Public Relations Manager at Travel Inn Hotel New York, responded to this review, January 7, 2013
Thank you for your review. Very good tip indeed about checking your calendar as midweek rates can sometimes be much better than weekend rates. I am sorry for the inconvenience of filming and look forward to your next stay with us.
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Norfolk
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 20, 2012

A great place to stay, very central. Hotel clean, staff freindly and no problems with the lifts or free Wi Fi. Room spacious, asked to be in a quiet room by e mail before we arrived, the hotel responded straight away that we would be. Walked everywhere, as it was so central, a few mins. from Times square. Recommend you do the free walking tours with a guide. We did one that started at Times square, and finished just before the Rockefeller centre. Very good food shop just a few mins. from hotel a good deli just round the corner. Stayed with my 2 grown up children from the 8/12/12 till 15/12/12. Wonderful time would def. stay at hotel again

Room Tip: Just ask for a quiet room, we stayed on the 5th floor
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MILO928, Public Relations Manager at Travel Inn Hotel New York, responded to this review, December 24, 2012
Thank you for such a glowing review and we look forward to your return to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Travel Inn Hotel New York

Address: 515 W 42nd St, New York City, NY 10036
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #305 of 449 hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Travel Inn Hotel New York 2.5*
Reservation Options:
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Also Known As:
Travel New York City
Travel Hotel New York City
Travel Inn New York City
Travel Inn Manhattan
Travel Inn Nyc

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