This was one of the worst hotels I have ever stayed in, although it is in a good location.
One lift not working and the other one very very slow and seemingly easily confused! Intermittent Internet in the lobby only, kept dropping out and requiring a new access code which could only be got from the receptionists, who were rather reticent to give them out in case too many users tried to log on, which would stop the system apparently!!
Rooms were poor. No tea or coffee, no functioning controls on the heating system, and generally not very clean. This culminated in returning to the rooms late one morning to find cockroaches running across clothes left on a chair. Hotel staff did not seem to care and were impossibly inflexible when we asked to move rooms. They said they would have it cleaned and checked which they did not do as they were still there on our return later that afternoon.
We were in a front room facing the Main Street which made sleeping rather challenging on Friday and saturday night, when the bar and night club opposite finished.
The pool was for summer use only, although we did not see that written down on the website or in the hotel anywhere and it was something specific that we had wanted. We had to ask why it wasn't open. The gym was poorly equipped, although to be fair, it was vaguely functional.
The poor experience was topped off by a concierge service which apparently was not available to move bags until asked 3 or 4 times.
- Also Known As:
- Travel Inn New York
- Travel New York City
- Travel Hotel New York City
- Travel Inn New York City
- Travel Inn Manhattan
- Travel Inn Nyc
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Travelocity, Agoda, Tingo, TripOnline SA, EasyToBook, getaroom.com, Otel, Hotels.com, Venere and Fareportal so you can book your Travel Inn Hotel New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.