We were concerned given some of the negative reviews. But overall we had an amazing experience.
If you are driving, make sure you drop off your car at the Lexington entrance - other than that slight confusion, checking in was seamless. We were given an upgrade to a one bedroom suite. We also received free breakfast vouchers as part of our rate. Our room was not ready at check in, but we were notified via text as soon as it was ready.
The room was gorgeous.
Yes, the furniture is "banged up" and yes the paint is peeling in some areas, but this gave the room the ambiance that you expect from a historical hotel. If you want modern - don't stay here! The room was extremely clean and comfortable.
After check in , any inquiry/request was dealt with politely and efficiently. We were very impressed with all of the staff.
I loved the location of the hotel.a short walk to Rockefeller Center, and a little longer to Times Square, the area is gorgeous.
I can't wait to return!!
Oh and a recommendation: Make sure you correspond before you arrive with the social media staff either on Facebook or Twitter. They are extremely helpful and welcoming.
- Official Description (provided by the hotel):
- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. This 1,235-room hotel features luxurious guestrooms and spacious suites, 40 meeting rooms (60,000 square feet), three restaurants and bars, retail, Guerlain spa and fitness center. ... more less
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- Also Known As:
- Astoria Waldorf
- New York Waldorf
- Waldorf Historia
- Waldorf New York
- Hotel Waldorf New York
- Waldorf Astoria Hotel New York
- Astoria New Waldorf York