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“Excellent Location, good service, decent rooms” 4 of 5 stars
Review of Shoreham

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Shoreham
4.0 of 5 Hotel   |   33 West 55th Street, Just off of Fifth Avenue, New York City, NY 10019 (Manhattan)   |  
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Ranked #323 of 459 Hotels in New York City
Redwood City, California
Top Contributor
76 reviews 76 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
71 helpful votes 71 helpful votes
“Excellent Location, good service, decent rooms”
4 of 5 stars Reviewed January 21, 2014

Came here for the long weekend with my wife, and friends, and was able to get a great deal at the Shoreham. While not much to look at from the outside, inside, the Shoreham is decorated nicely, with modern decor and colors. Situated between 5th and 6th avenue, on W55th, it was conveniently located to all midtown sights, and a short walk to the park, shopping, and grand central. Being two blocks from the famed "halal guys" cart is an added bonus, and the variety of food/drinks in the area is great. Loved the proximity to everywhere we wanted to go, and being close to subway stations, and taxis got us anywhere we needed to be.

Knowing that we were arriving early, I called a day earlier to see if we could check in early in the morning. The front desk was able to accommodate and we were able to check in as soon as we got there. When we checked out, they were able to hold our bags, and call us a large SUV to JFK, which could fit 8 people. Everyone was friendly, and the staff definitely helped however they could whenever we had any questions.

The rooms are fairly typical for boutiques in Manhattan (small), but if you get a room with two queen beds, expect it to be a bit larger. The room we had was akin to any Starwood Aloft hotel and actually almost looked like it could have been one, if the bathroom was behind the beds, rather than off to the side. The shower pressure was one of the strongest/best showers I've had in a hotel. The only thing to note was that the heater in the room didn't work, and after a maintenance guy "fixed" it at 2am, it took another maintenance guy the next day to actually fix it. Once it was fixed, it almost worked too well, and the room was always warm. While the room/hotel didn't feel luxurious, it was clean and comfortable.

If someone was to ask, I would definitely have the Shoreham on my list of places to stay in Midtown. I've stayed at the Hilton/Sheraton for work, and they really aren't worth the extra money they charge. I thought the Shoreham had everything we needed and there wasn't too much negative about it, especially for the price!

Room Tip: Many rooms have a view of...other rooms. If you can get a street facing room, you will have somewhat...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gissel B, Manager at Shoreham, responded to this review, January 22, 2014
Dear Derek C,

Thank you for taking the time to write about your recent stay at the Shoreham. I’m glad you found and your wife found our rooms and amenities were up to your standards. We value your comments and we will take your feed back in order to continue to provide quality service. Our location is one of the key features that makes our property special and a true hidden gem including our proximity to the best Halal food in NYC! My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Regards,

Gissel Barriola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,081 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Calgary, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 10, 2014

I stayed at the Shoreham with my Boyfriend in May-June, 2013. My first impression of the hotel was that is was very boutique-like, modern and chic. We were greeted and taken care of by the front desk staff who were helpful during our stay. Our room was very small, but clean cozy and perfect for our stay. The location was perfect, far enough away from Time Square so you didn't get noise pollution but close enough to walk to. Central Park was a close walk also. It was a great romantic stay and I would surely stay there again.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gissel B, Manager at Shoreham, responded to this review, January 14, 2014
Dear Lovetyyc,

Thank you for taking the time to write about your recent stay at the Shoreham. I’m very pleased that you loved the location of The Shoreham . It’s definitely one of the major features that makes our hotel so special. It brings me great pleasure to know that you were most impressed with our staff and rooms throughout your stay. We look forward to welcoming you back!!

Regards,

Gissel Barriola
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Calgary, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 10, 2014

I just signed up for TripAdvisor but stayed here in June 2013. The staff were very friendly, the rooms were cozy (slightly small but very comfortable) and the location was phenomenal. We stayed here for 4 nights and had no issues at all. We loved this place and will stay here again, hopefully in the near future. I feel obligated to say - Let's Go Raptors, Leafs and Blue Jays!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gissel B, Manager at Shoreham, responded to this review, January 14, 2014
Dear Nain Train,

Thank you for taking the time to write about your recent stay at the Shoreham. I’m glad you found our rooms comfortable and our location convenient. We value your comments and we will take your feed back in order to continue to provide quality service. Our location is one of the key features that makes our property special and a true hidden gem! My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Best,

Gissel Barriola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
113 reviews 113 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 9, 2014

Last time I was in NYC, I stayed at the Waldorf Astoria and was utterly disappointed with the rooms and the amount you pay!

Booked the Shoreham and read mixed reviews. Once I arrived, the concierge at the desk (David) was fantastic and helpful! Got wifi included which was a bonus.

The rooms are a good size, the washroom I had (with a bathtub) was a very large sized bathroom! There was even a MASSAGE Chair in the room!!! That was a HUGE bonus. The decode was modern even though the building and area are older.

I would and will definitely stay there again. The LOCATION is FANTASTIC. I walked almost everywhere I wanted to and all within 15 minutes in all direction. Within 5 minutes of walking and I was at plenty of shopping, restaurants and about 4 Starbucks!

The only negative I can think of is that all the bathroom toilets flush quite loudly. So when it's very quiet at night, you can actually hear other toilets flushing. It didn't bother me at all, but it was something I noticed.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gissel B, Manager at Shoreham, responded to this review, January 14, 2014
Dear Vayne,

Thank you for the wonderful review. We were delighted to receive and so pleased that you enjoyed your first stay at The Shoreham. I am particularly pleased that you have mentioned our Front of House team who demonstrated such great hospitality to you. I will be sure to pass on your positive comments to them.

We look forward to welcoming you back in the future.

Warm Regards,

Gissel Barriola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Scotland
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed January 4, 2014

I stayed in this hotel for business.

Firstly, the good things:
Great location just off 5th Ave and close to restaurants, bars and shops
Friendly and helpful staff
It had a safe in the room
Room was clean
It had a gym although a fairly basic one

Now the bad which is a bigger list!
Small and cramped room
Hotel in need of complete refurbishment as looking worn, tired and very dated
Generator or something mechanical outside my window which never seemed to switch off
At breakfast/ dinner time the room smelled of food. When it wasn't meal time it had a musky smell like it had been smoked in so I'm guessing it was an old smoking room
A light was hanging out of the roof
Room temperature seemed to go from one extreme to another - either like an oven or a freezer. The air conditioning unit did not seem to work properly
Although the room was clean, there was a cigarette butt under the pillar outside my room on the 3rd floor by the lift - I'm 6 foot tall and could see it but apparently the cleaner could not

In summary I would not want to stay here again by choice and would not recommend it.

  • Stayed December 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gissel B, Manager at Shoreham, responded to this review, January 7, 2014
Dear Jonnyboy1973,

Thank you for the detailed review. We strive to provide attentive, friendly service, which makes your negative experience that much more disheartening. Please be assured we are looking into your heating issue comfort and quality are very important to us. We’ll pass along your feedback to our team in order to continue providing valued service. We would love the opportunity to surpass your expectations and hope you’ll have a change of heart.

Thank you.

Gissel Barriola
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New York City, New York
1 review
2 of 5 stars Reviewed January 3, 2014

Not clean. Switch on the TV and you have options for movies and adult movies, all for paid cost. No news channels or weather channel on TV. Took me by surprise when I saw a small sealed packet with contents like 2 condoms, 2 cleansing napkins and a lubricant. I wondered if I was at Motel 6. No complimentary breakfast, highly expensive drinks and untidy bed. If you are single and want to save money go for it else please stay away.

Room Tip: If you are single and want to save money go for it else please stay away.
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  • Stayed January 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gissel B, Manager at Shoreham, responded to this review, January 7, 2014
Dear Informdeepu,

I would like to thank you for taking the time to provide our hotel with your feedback. I apologize on behalf of the hotel, for not providing you with the experience you had hoped for; please know our team has been notified of your experience and they hope for your return, so that we may make it up to you. If you decide to give us another try, please feel free to contact me and I will make sure your stay will be nothing short of perfect. Thanks you again for your time, and have a great day.

Regards,

Gissel Barriola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oro Valley, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 31, 2013

This place is very interesting. I believe these were apartments at one time. Very tiny hallways, and crammed rooms, but we requested the 2 bedroom and it made it so much easier to deal with the tight space. My sister had an upgraded room with a living room and king bed. The staff is pleasant, the bartender was very helpful, and the location is great. Coffee shops nearby, restaurants all over, and it's not on an overly busy street, so the noise level outside wasn't all that bad. It's small and quaint, not overly fancy.

Room Tip: UPGRADE if you can! 2 bedroom or king with the living space.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gissel B, Manager at Shoreham, responded to this review, January 7, 2014
Dear Foster467,

Thank you for taking the time to write about your recent stay at the Shoreham. I’m glad you found our rooms spacious and our staff pleasant. We value your comments and we will take your feed back in order to continue to provide quality service. Our location is one of the key features that makes our property special and a true hidden gem! My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Regards,

Gissel Barriola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shoreham

Address: 33 West 55th Street, Just off of Fifth Avenue, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#37 Best Value Hotel in New York City
#163 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shoreham 4*
Number of rooms: 177
Official Description (provided by the hotel):
SHOREHAM is a fashionable retreat dedicated to the experience of design. Flat-screen monitors throughout the property feature an array of video and interactive art with vibrant images of nature in motion. The hotel offers a variety of accommodations ranging from superior to specialty suites available with king, queen or two queen-sized beds. Signature amenities include invigorating five-head hydro-massage showers in junior suites and select rooms, iJoy massage chairs, Bose Wave(R) radio CD players, Wi-Fi and flat-screen TVs. Guest room baths are appointed with high-gloss white marble tile, gray slate vanity tops, brushed stainless steel sinks with satin nickel fixtures and Philosophy bath amenities. SHOREHAM is perfectly positioned just steps away from the top shops of Fifth Avenue, Central Park, Broadway and more! ... more   less 
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Also Known As:
The Shoreham Hotel New York City
Shoreham New York City
Shoreham Hotel New York City

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